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“Family Visit II” 5 of 5 stars
Review of Crown Regency Hotel

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Crown Regency Hotel
4.0 of 5 Hotel   |   1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines   |  
Hotel amenities
Ranked #41 of 72 Hotels in Makati
Santa Teresa, New Mexico
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Family Visit II”
5 of 5 stars Reviewed January 29, 2009

Excellent!!! I can find nothing negative to say about this hotel. Everything from the time we check in to the time we checked out was perfect! Very quiet hotel. Free WiFi in every room. Very good free breakfast each morning from 6am-10am. Great location. I highly recommend this hotel for business or pleasure.

  • Liked — Quiet
  • Disliked — nothing
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Panay Island, Philippines
Top Contributor
62 reviews 62 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
162 helpful votes 162 helpful votes
3 of 5 stars Reviewed January 28, 2009

We stayed at the Crown Regency for four nights in January 2009. We booked through asiatravel.com and paid $64 per night. This is a small "boutique" hotel with an upscale feel at a moderate price. It's right across the road from Park Square One shopping mall and quite close to Glorietta and not too far to Greenbelt malls. That's the good news. The standard rooms are very small as are the bathrooms. The included breakfast buffet was the worst we have ever had except at cheap pension houses.

Our first room faced Arnaiz Road but was pretty quiet. Our second room was in the rear facing a concrete wall. That one was very quiet but claustrophobic. If you have your own car be aware that parking is quite limited. Bottom line for us -- the Crown Regency is OK, but there are better choices in Makati.

  • Liked — Location is quite convenient, staff friendly
  • Disliked — Tiny rooms, lousy breakfast buffet
  • Stayed January 2009, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
1,401 reviews 1,401 reviews
329 hotel reviews
Reviews in 382 cities Reviews in 382 cities
3,206 helpful votes 3,206 helpful votes
4 of 5 stars Reviewed January 12, 2009

Securing one room type for A$92 per night and a slightly better 'deluxe' room for A$99 when the former was booked out, my overriding impression was that this hotel offered good value for money.

It was pleasant. Bedding was comfortable, and breakfast OK although not as good as (say) the Parklane in Cebu.

The hotel seemed very busy, which is not surprising given that January is 'peak season' in the Philippines. However despite this the staff were uniformly courteous.

  • Liked — Price, location and staff attitude
  • Stayed January 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 9, 2008

Stayed twice recently....two nights mid-November and three nights a few days ago. We got the standard room both times and were pretty pleased with them. Very comfortable. Good price for the area and plenty of shopping and dining opportunities only a few seconds away across the street. Best location in town in my opinion. Staff were good to us....like an earlier reviewer...breakfast pretty ordinary and you have a better chance of getting more variety if you get up early and down to eat before 8AM....once they run out of a dish they tend not to refill the platters. After 9AM your breakfast options are limited....

Free newspaper in the morning. Good internet (ethernet cable in rooms)...wireless in lobby and restaurant. We noticed the rooms heat up quickly once you leave (power shuts down after the key is removed - like most places nowadays) and it can take a long while to cool them again. But the A/C's are split systems and at least not noisey...

Overall, we like the place..recommend it...and we'll regularly stay there when in Makati. It certainly beats the others in the same price range...and a couple of them are real shockers....(Gilarmi comes to mind - readily)....

Looking forward to next time...

  • Liked — Very comfortable, quiet, and good sized rooms
  • Disliked — Breakfast pretty ordinary...tended to run out of food options later in the mornings...
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 6, 2008

Stayed for 1 night at the end of Nnovember before flying back to the UK. Had stayed in the Peninsula for a few nights before with my partner who was in Manila on business but was leaving before me so I moved to somewhere in a lower price bracket.

First impressions was that the hotel was either new or had recently been refurbished From reading reviews and from staying in Manila previously I was well aware with the traffic problems so got a room at the back of the property away from the main road. Room was ideal for 1 night, was clean and comfortable with a good size bathroom with bath and shower.

Ideal location for shopping and eating out as right across from the major shopping malls in Makati


Breakfast was basic but okay and overall an ideal property for a couple of nights in the lower price bracket.

I would certainly consider staying there again

  • Liked — loaction and price
  • Stayed November 2008, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2008

We got in the hotel and were impressed by the lobby and its location. But the hotel manager, Rod, informed us that they overbooked and we would have to relocate to their sister property about 10 minutes away. He offered no compensation for our troubles and the only thing he promised was that he would give me a free ride to the airport next morning. Well, he never showed up to take me to the airport. And even though their sister property is nice, its location is not nearly as nice as the Crown Regency Hotel. I would definitely not recommend this hotel UNLESS you have 100% verified your reservation. And don't believe anything the hotel manager, Rod, tells you. He could at least offered us free meal vouchers for our troubles....

  • Liked — location
  • Disliked — service
  • Stayed November 2008, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Hotel

Address: 1026 A. Arnaiz Avenue, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Wheelchair access
Hotel Style:
#16 Luxury Hotel in Makati
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crown Regency Hotel 4*
Number of rooms: 1
Reservation Options:
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Also Known As:
Regency Hotel Makati
Regency Hotel Crown
Crown Regency Hotel Makati, Metro Manila

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