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“Close to shops” 3 of 5 stars
Review of Somerset Millennium

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Somerset Millennium
4.0 of 5 Hotel   |   No 104 Aguirre Street | Legaspi Village, Makati, Luzon 1229, Philippines   |  
Hotel amenities
Ranked #23 of 62 hotels in Makati
australia
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Close to shops”
3 of 5 stars Reviewed June 15, 2013

Major malls are just around the corner. Few hiccups when we checked in, room smelt musty and cupboards in one of the rooms were not clean but, these were addressed immediately. We booked a 2 bedroom de luxe and it was big enough for a family of 4 and a kid. We requested (months in advance) a room with a view but was told that there's only few available on the higher floor and there's none available - seems like only the selected few gets the view or maybe you have to pay extra. Beddings were great. The kitchenette was clean and well equipped. On our last night, I noticed a foul smell coming from our en-suite which I did not bother complaining as we were checking out the next day. Overall, good place to stay.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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196 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2013

Excellent staff - providing quick and top service. This makes a big difference in the quality of my overall first visit of Philippines. We stayed here for over a week out of the 2 weeks travelling through the country. I also liked their lounge and swimming pool facility etc.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 29, 2013

I have stayed in serviced apartment type hotels in the Makati area before.This one was not nearly as nice or up to date in furnishings as others for the money. In fact I thought the web site pictures were a bit deceiving as they made the rooms look larger and the furnishings better.

The staff was very friendly and efficient. The breakfast buffet was not great....not even close.

The location close to Geenbelt is very nice....probably the biggest plus.

The internet was extra and a bit pricey.

I will go back to where I stayed last time for the money.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2013

What immediately struck me about this hotel was the service. The front desk staff was universally and incredibly helpful and friendly. The rooms were large and well appointed. Bedding was excellent. Overall, we were very impressed with the hotel. We would not hesitate to return.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
52 reviews 52 reviews
39 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed May 12, 2013

In a backstreet behind Greenbelt 1, the location isn't too bad if you want access to the restaurant and shopping options of the Greenbelt and Glorietta complexes.

The rooms themselves aren't too bad - got all you need for a short home away from home.

What lets them down is their service and their fitness facilities.

I took one look at the pool and decided the water looked as if it was harbouring all sorts of things I wouldn't want to come into contact with. There were a couple of sun loungers but the setting was so grim I chose not to use them.
The gym was slightly better but still not exactly a selling point for the property.

My main gripe though was the service I received. I advised reception there was a problem with my Sky connection early on the Friday morning. 5 calls later, two visits from the engineer and by Sunday evening it still wasn't fixed. It was only when I asked if I could be transferred to one of their sister properties that they gave anything like customer service - ie they moved me to a different room. Initially I thought this was a strange solution given that they had been telling me all along the problem was with the satellite dish on the roof but went to check the room anyway. Lo and behold, the digiboxes in both the living room and bedroom worked fine, giving me all the channels I should have had.

I also thought it a bit odd that they had their security dog sniff my bags before letting me enter the property (every single time) and then also wanted a security person inside the entrance also inspect the contents of my bag. Overkill?

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed April 30, 2013

The room was sufficiently well equipped and the shower was hot. There is a good gym which got this review the third dot, and it is withing walking distance of greenbelt.

But the service is very, very slow. It took me 20 minutes to check out. The internet is very slow, and on one day it did not work at all. The breakfast is very limited and tastes cheap, served in a tiny room, which only just fits in the guests and staff.

Not a great hotel and very expensive for what you get, but compared to others that I have stayed in Makati it is not the worst by a long way.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quezon City, Philippines
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 23, 2013

A friend of mine recommended one of the biggest rooms found in Somerset Millennium in Makati city, its pretty spacious for a 1 bedroom unit since it has a separate bedroom, living room, dining, and kitchen. Stayed here for a week with two of my college buddies and it really has great interiors! the kitchen was just okay but the living room had great space to relax in. The internet connection was fast and gives value for your money. The guards and other security personnel we're friendly as well. Had a good swim before we left, I am thinking of coming back here.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Somerset Millennium

Also Known As:
Somerset Millennium Hotel Makati
Somerset Millennium Hotel
Somerset Millenium Makati
Somerset Millenium Hotel Makati
Somerset Millennium Makati, Metro Manila
Address: No 104 Aguirre Street | Legaspi Village, Makati, Luzon 1229, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#12 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Millennium 4*
Official Description (provided by the hotel):
Towering 30 stories over the vibrant business and commercial district of Makati City is the relaxing haven of Somerset Millennium Makati. Conveniently located in the heart of Legaspi Village, it offers a panoramic view of the bustling metropolis and the tranquil bay area. Its welcome proximity to the luxurious Greenbelt Malls where a variety of restaurants and entertainment venues are available presents a wealth of lifestyle options for the discerning traveler.Featuring a selection of spacious and comfortable serviced residences, comprehensive living facilities and modern amenities, Somerset Millennium is the ideal venue for a comfortable cosmopolitan lifestyle. ... more   less 
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