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“Value for Money Hotel” 3 of 5 stars
Review of El Cielito Inn

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El Cielito Inn
3.0 of 5 Hotel   |   804 Arnaiz Ave | (Pasay Road), Makati, Luzon, Philippines   |  
Hotel amenities
Ranked #67 of 74 Hotels in Makati
Cagayan de Oro, Philippines
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Value for Money Hotel”
3 of 5 stars Reviewed January 30, 2014

I stayed at El Cielito for almost 2 weeks and I find the hotel to be old. The cabinet makes noise when opening and closing it. The television is old as well. The bed is average. I would have preferred to have two pillows in my bed instead of one. The faucet is also vulnerable to breakage. I remember one instance when I turned it off but did not. So, I asked for the attendant to have it fixed. The aircondition is noisy as well.

The good points are the hospitality of the staff. The location which is accessible to many places in Makati. The price is just right for my expectations. And, they regularly clean the room and replace the sheets.

I think I will be back here next time. Thanks El Cielito Hotel.

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    2
    5
    17
    6
    12
See reviews for
8
10
9
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 13, 2013

I’ve been a frequent guest of El Cielito Inn for almost 20 years now. This is my place of choice every time I travel back to the Philippines because it is convenient to shopping malls and very close to my town’s bus station. I’ve always been happy and satisfied with their excellent service.

Our recent stay was handled by a lady named Leay. She was very professional, provided accurate information, and very friendly. She went above and beyond the call of her duties. Room service was great too. We also enjoyed the simple but very decent breakfast that was included in the package. Shuttle bus driver was very careful and respectful.

The following are my critic that needs some improvement:
• The strong smell of old carpet lingers as we walked the hallway.
• Door knobs are old. Loose hinges and screws are felt every time we open/close the door.
• The old Air Conditioner sounded like a screaming Generator.
• The front of the Inn is used as a full-time parking lot. It will be nice to have a convenient walk way for guest to enter the place. It was a struggle walking through parked cars.
• The cost of P850 airport shuttle service seems expensive as compared to what other hotels are offering.

Room Tip: 1. Keep all valuables in the safety deposit box available in the front desk. Door knobs seem easy t...
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  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davao City, Philippines
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 26, 2012

There are a lot other better hotels in the area with the same price range. It's too cramped, aircon in rooms are located uncomfortably you'd hear the buzz of the acu and hits right through your body. Breakfast choice could have been improved. Reception is not as efficient, as they charged us room service we didn't get. If I had not checked, I would have been overcharged. Slow check out procedure with lapses like, they forgot to give me back my credit card, wrong receipt issuance. And it's not that very near greenbelt, there are hotels that are nearer. Could really use improvement in management, design and service.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Davao City
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 24, 2012 via mobile

I stay in El Cielito every time I go to Makati for business. I believe this is one of the cheapest hotels in the business district of Makati considering the high-end lifestyle of people here. The rooms are clean. The AC may be noisy but they work well. The cable TV is fine. There is wifi in the rooms (they started this only in 2011-before that there was free wifi in the lobby and cafe only). The hot and cold showers work well and the housekeeping staff are great.

If I can say anything bad about El Cielito its that some (not all) of their receptionists are not very friendly and are noticeably very friendly and entertaining only to foreigners and wealthy looking individuals. Too bad since for a not-so-new hotel with not-so-amazing-facilities, EXCEPTIONAL service is a must.

Anyway, El Cielito is OK for its price.

Stayed October 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 28, 2012

The El Cielito Inn is well priced. It is a small, simple hotel walking distance to the Greenbelt (10min) and most of the ideal areas of Makati. The next step up in hotels are probably twice the cost (when I travel to Manila on business I stay in these nicer hotels), but to be honest the nice hotels aren't all that much nicer... maybe newer but that's it. The hotel is very comfortable and clean. The free WiFi worked well.

The staff at El Cielito were friendly. The breakfast buffet was hearty with a nice selection of items and a freshly made omelet with the ingredients of your choosing. We would stay here again without any doubt.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, North Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2012

I think it's a decent, clean hotel although little dated. I think its greatest draw is its proximity to Greenbelt and Ayala in Makati. I can't complain about the hardworking personnel there. I booked thru the link provided by the hotel's website, which turned out to be a 3rd party site, and got charged an extra 10% from the published rate. It might be possible to find a better deal elsewhere if one tries hard.

  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed June 21, 2011

Had been to a short course in Makati area and the hotel was provided by the organizer, It was not a good place. Room were very small, with no windows in most of the rooms. The air conditions were noisy. The room didnt had complimentary water as well. The light were less and hence made the rooms too clumsy. Staff was friendly though. Room service was not bad. Had free wifi and complimentary breakfast.

  • Stayed June 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Cielito Inn

Address: 804 Arnaiz Ave | (Pasay Road), Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #67 of 74 Hotels in Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Cielito Inn 3*
Number of rooms: 53
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Also Known As:
El Cielito Hotel Makati
El Cielito Inn Makati, Metro Manila

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