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“New look hotel, great location” 4 of 5 stars
Review of Holiday Inn & Suites Makati

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Holiday Inn & Suites Makati
4.0 of 5 Hotel   |   Glorietta 1, Palm Drive | Ayala Center, Makati, Luzon 1224, Philippines   |  
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Ranked #7 of 72 Hotels in Makati
Certificate of Excellence 2014
Jerusalem, Israel
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
55 helpful votes 55 helpful votes
“New look hotel, great location”
4 of 5 stars Reviewed October 7, 2013 via mobile

The hotel is brand new in Makati. Great location - walking distance to makati greenbelt shopping district.

Rooms are descent , with all amenities you need.
I am normally staying in the Ortigas holiday inn, and was surprised to realized that my benefits which I am getting there are not here in. Makati ( breakfast, and daily laundry). Too bad.
Transportation fee to the airport is way too much 1500 peso.
Other hotels in makati are charging 900 peso.

Stayed October 2013, traveled on business
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579 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Barrigada, Mariana Islands
Senior Contributor
24 reviews 24 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 6, 2013

Truly enjoyed our stay at this beautiful and one of the newer hotels in Makati. We came for my husband's birthday and the staff at the Club Lounge on the 19th floor were so thoughtful they gave him a beautiful birthday cake. The rooms were beautifully appointed and comfortable, the regular "do not disturb" sign is available, however, you can simply switch on the sign which lights up on the panel next to your room number. Priority Club members or IHG members receive special treatment and for an additional charge of $45/day on regular room charge, you can enjoy breakfast buffet at Flavors Restaurant or the Club Lounge from 6-10:30am, Afternoon Tea with coffee or tea or non-alcoholic beverages and snacks from 3-5pm, and Happy Hour from 6-8pm featuring alcoholic beverages and delicious hors d'oeuvres. You don't need to buy breakfast, lunch or dinner~ What a deal!! The Glorietta Shopping district is connected to the hotel, restaurants and other hotels are very close so you don't really need a taxi to get around.

Room Tip: Upper floors provide a beautiful and magnificent view of surrounding areas in Makati
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2013

This place was a last minute booking that I am very thankful for. The Holiday Inn & Suites Makati is great value for money. Staff are very accommodating, excellent wifi connection, comfortable modern rooms and it has the perfect location. What more could you ask for? Next time I will make this my main place of stay and will definitely recommend this place to others.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jem S, Manager at Holiday Inn & Suites Makati, responded to this review, October 17, 2013
Dear Anji D,

Thank you for taking the time to write us a review here on TripAdvisor. We are more than happy to learn that you had a pleasant experience while staying in our hotel. Your positive feedback is very valuable to the whole team and it inspires us to strive even harder in providing our guests with a memorable lodging experience.

We're looking forward to welcoming you back soon.

All the best,

Jemina S
Distribution and Relationship Marketing Manager
Holiday Inn & Suites Makati
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 3, 2013

Don't let the dated lobby fool you, the rooms are modern, clean and have everything you need. They will even bring you toiletries you might have forgotten at home like shaving cream and razors. The gym is decent for a hotel gym and the rooftop pool is fantastic for relaxing and working on your tan! Great location, friendly staff, not much more you could ask for. Excellent hotel, I'll be back in Makati next week and will stay there again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jem S, Manager at Holiday Inn & Suites Makati, responded to this review, October 7, 2013
Dear xxxfoodloverxxx,

Thank you for taking the time to write us a review following your stay at Holiday Inn & Suites Makati. We're more than happy to learn that you had a very pleasant lodging experience in our hotel. We're also delighted to learn that you enjoyed relaxing in the roof deck pool. I personally hope that you had the chance to try our offerings at the OZ Bar while getting a tan.

Thank you once again for choosing to stay with us. It is our pleasure to welcome you back!

Sincerely,

Jem S
Distribution and Relationship Marketing Manager
Holiday Inn & Suites Makati
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
manila philippines
Top Contributor
77 reviews 77 reviews
67 hotel reviews
Reviews in 40 cities Reviews in 40 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed October 3, 2013

With so many good hotels in Metro Manila,the Holiday Inn brand for me "was" sandwitched in the middle of a long list of desired accommodations.Not until they opened this new branch in Makati that I paid closer attention.Proved yet again that I didn't know what I was missing.

I was completely impressed with the lobby which is located at the 4th floor as opposed to the usual ground floor lobby you can find in most hotels in Metro Manila.It's more quiet, more exclusive and feels more secure.On the same floor are lobby cafe, lobby lounge and the modern Flavors Restaurant where breakfast buffet is served.Comfortable couches are scattered around the three areas that I mentioned as if inviting you to relax in them.Such is the mood that you get which is reflective of the warm hospitality of the staff.From the moment we checked in, a GUEST EXPERIENCE OFFICER has made sure everything's smooth with our stay.

We checked in at a deluxe room.Simple, modern, comfortable.No bath tub and the bed was not as soft as I wished for but it's the best value you can get from a hotel that is smack at Central Business District of Makati and literally attached to Glorietta Shopping Center where even non-shoppers would turn shopping addict.It is a congregation of four shoppings malls (SM, Glorietta, Landmark, and Greenbelt).So even on a rainy day like during our stay,going to the different malls is effortless.Lots of food choices too if you are in for some gastronomic adventure.

The struggle that you have to face would be to either stay at the malls or in the hotel coz at the Roofdeck of Holiday Inn and Suites Makati is where the gym, the spa, the Oz Bar and the swimming pool are located.Gym for Mom, Oz Bar for Dad, Swimming Pool for the kids --there's something for everybody.Torrential rains in Manila didn't stop our daughter from taking a dip at night and again after breakfast.They have a kiddie pool and a life guard always on watch to make sure kids stay safe.

The breakfast buffet at Flavors Restaurant was a delight.To think that you can get a deluxe room starting at $138 which includes breakfast for two adults and 1 child is a very good value which will surely put a smile on your face.

Many have already mentioned the hotel being "kids friendly".At Holiday Inn and Suites Makati, kids 6 years old and below get to eat free, 7-12 years old on the other hand get 50% off.Now that's what I call taking the "family friendly" hotel concept to a higher level.
After this experience, Holiday Inn and Suites Makati has shoot up my Metro Manila Hotel "A" List!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2013 via mobile

The hotel is within the glorietta mall conplex. Very convenient. Breakfast buffet is nothing special but it has the basics. The pool at the roofdeck is kind of small but the Oz bar adjacent to it serves good cocktails.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2013

Our stay with holiday inn makati was pleasant. We stayed in a suite with club lounge access. Our request for a baby crib was accommodated and the baby crib beddings were perfect.

The staff were all friendly and courteous, and they were all responsive to our requests.

The hotel is within then mall vicinity and it was perfect for us.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn & Suites Makati

Address: Glorietta 1, Palm Drive | Ayala Center, Makati, Luzon 1224, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Makati
#5 Romantic Hotel in Makati
#6 Business Hotel in Makati
#6 Family Hotel in Makati
#6 Luxury Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn & Suites Makati 4*
Number of rooms: 348
Official Description (provided by the hotel):
Enjoy the warmth of the Filipino hospitality as you check-in at the Holiday Inn & Suites Makati, Metro Manila's newest international hotel which is situated at the heart of Ayala Center in the Central Business District of Makati City. The hotel is approximately 30 minutes away from the Ninoy Aquino International Airport, a 10-minute ride to nearby Bonifacio Global City & a short walk to the Makati Philippine Stock Exchange. It has direct access to Glorietta Mall, Ayala Centers world-class hub for shopping, dining and entertainment.Be delighted with our genuine service when you stay in any of our 348 guest rooms which are all fully equipped with coffee & tea making facilities, high-definition 40" LED TV, IDD/NDD telephone, mini-bar, work desk with high-speed Internet access and a multimedia panel. Moreover, Holiday Inn & Suites Makati offers excellent dining and entertainment through its smart casual all day dining, a hip and happening bar and a sky lounge. For guests' business needs, other facilities include meeting & function rooms, a boardroom, a business center, and an executive lounge. Have a relaxing time and soak up the sun by the hotel's roof deck swimming pool overlooking the cityscape. Experience the warmth, wealth and wonders of the Philippines with our close proximity to local cultural attractions. Relax and feel at home in a family friendly environment where Kids Stay Free, Kids Eat Free. ... more   less 
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Also Known As:
Holiday Inn & Suites Makati Metro Manila

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