Just recently stayed 4 nights at this hotel instead of an initial choice in Bonificio. Compared to other reviews posted here, I can not confirm any lacks of service processes. The staff is pretty engaged to respond you wish . Although, I was sometimes amused about the number of staff being around, I am experienced enogh to identify quickly the "who is capable and rsponsible".
Therefore, I cannot complain about responsivness in whatever issue. Starting with airport pick-up and drop, check-in, billing or restaurant service, room service, all pretty fine for me.
Price can be discussed when comparing this Holiday Inn with other examples in Makati and I perceive it somewhat upper end of acceptable level.
Spa is nice and new and hopefully the offer remains at least on this quality.
The team at the bar for sure needs some more practice until the drinks are mixed from the top of their mind. Anyhow, Hope and Chrissie do their best to put some light ion the learning curve of their back end.
- Official Description (provided by the hotel):
- Enjoy the warmth of the Filipino hospitality as you check-in at the Holiday Inn & Suites Makati, Metro Manila's newest international hotel which is situated at the heart of Ayala Center in the Central Business District of Makati City. The hotel is approximately 30 minutes away from the Ninoy Aquino International Airport, a 10-minute ride to nearby Bonifacio Global City & a short walk to the Makati Philippine Stock Exchange. It has direct access to Glorietta Mall, Ayala Centers world-class hub for shopping, dining and entertainment.Be delighted with our genuine service when you stay in any of our 348 guest rooms which are all fully equipped with coffee & tea making facilities, high-definition 40" LED TV, IDD/NDD telephone, mini-bar, work desk with high-speed Internet access and a multimedia panel. Moreover, Holiday Inn & Suites Makati offers excellent dining and entertainment through its smart casual all day dining, a hip and happening bar and a sky lounge. For guests’ business needs, other facilities include meeting & function rooms, a boardroom, a business center, and an executive lounge. Have a relaxing time and soak up the sun by the hotel's roof deck swimming pool overlooking the cityscape.Experience the warmth, wealth and wonders of the Philippines with our close proximity to local cultural attractions. Relax and feel at home in a family friendly environment where Kids Stay Free, Kids Eat Free. ... more less
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- Also Known As:
- Holiday Inn & Suites Makati Metro Manila