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“2 thumbs up for Ms. Maricris Oledan” 5 of 5 stars
Review of BEST WESTERN Oxford Suites Makati

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BEST WESTERN Oxford Suites Makati
3.5 of 5 Hotel   |   518 P. Burgos Corner Durban Street, Makati, Luzon 1210 , Philippines   |  
Hotel amenities
Ranked #29 of 67 Hotels in Makati
Makati
1 review
3 helpful votes 3 helpful votes
“2 thumbs up for Ms. Maricris Oledan”
5 of 5 stars Reviewed August 8, 2011

Your staff are very accommodating and your food are all very delicious most especially your "PUDDING". The place was clean. Thanks Oxford Makati for making Rona Joy's debut a very special and memorable one. HIGHLY RECOMMENDED.

  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    26
    77
    56
    15
    18
See reviews for
6
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34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
Passau
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 28, 2011

The hotel is in the middle of the redlight district. so on the pro side : always activity and this adds to the safety. On the other side : people constantly bugging you to buy viagra, watches and other funky stuff.
The hotel staff is friendly and helpful.
The elevators are reeeeaaaaaaaaaaly slow. waiting times of up to 10 minutes are normal.
Do take a room on a top floor to escape the noise of the city.
My room was infested with thousands of tiny flies. A few DEET sprays managed to get rid of most of them though.
It's not bad, but it's not good either. average.

  • Stayed August 2010, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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melbourne australia
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 11, 2011

The staff at this hotel are among the most helpful and delightful people I have encountered anywhere I have stayed at 2 five stars in makati and the quality of the Oxford staff is far superior than their competitors.
My second trip to Oxford was not as enjoyable as my first . from what I can see their have been no attempts to update rooms or equipment. I realise you are not paying top dollar but there are alternatives close by that are cheaper and better. The noise level in the junior suites below level 11 is not condusive to gaining a good nights sleep. sad to say on my return i stayed elsewhere. I truly miss the oxford staff but until some renovations take place I do not see myself returning to Oxford

  • Stayed November 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 16, 2010

Not the best location but the quality is fine for the price.

  • Stayed November 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ixelles
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 19, 2010

overview --> Services below average. Price comparable to surrounding hotels.

Cleaniness of room --> Shared the room with ants and cockcoaches. Informed the staff, they came and spray but the cockcoaches comes and goes. We were offered another room but was told our room was newly renovated. We feel it may be worse in a non-renovated room so we stayed put.

Hygiene in restaurant --> utensils are not cleared after guest left. It's extremely common to find a fork or spoon or half fill glass when you sat down for breaskfast. Were these utensils used by the previous guest? who knows? When my wife informed the sales/customer service department, another guest echoed the same.

Daily newpaper delivery --> they will deliver papers for a week and start to forget. We reminded them and delivery goes on for another week before forgetting. Repeat process for 6 weeks.

Fireman lift --> stayed in hotel for 59 days and the fireman lift was out of order for approximately 45 days, leaving 2 working lifts. In other hotels, the hotel staff will give way to guest using the lifts but not here. The staff will squeeze into the lift together, at times leaving guest(s) behind.

Staff flexiblity --> Requesting for a new internet card connection 2 days before existing card expire is not allowed. It must be on the day itself. Such inflexibility

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 4, 2010

If you stay at this hotel make sure you pre-pay in your home currency from any online booking site. The hotel uses a insane conversion rate from dollars to pessos. They tried to charge me almost $1o more a night than the agreed upon price. I complained so much that the manager finally gave me a reasonable exchange rate for my room. Not a bad hotel, but pre-pay or you will pay more than expected.

Stayed August 2010, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
138 reviews 138 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed August 16, 2010

On my first trip for business in Manila, I had 24 hours to make a reservation. I jumped on the net and found the Oxford suites close to where I needed to be for work and also reasonably priced. Carla responded to my email in one hour and I was good to go. She arranged a driver to pick me up at the airport who was a lovely guy.
I got to the hotel late and crashed. it was only the next morning that i realised that this hotel is 20M off the Padre Burgos strip of bars with the crazy people on the street at night. The hotel staff were terrific in telling me to go and not to. Walking to my meeetings at the Pacific Star Buildings and nearby hotels was easy in the morning.
The hotel was clean with some interesting things happening at night but it was possible to ignore this. What was interesting was the number of Filipinos staying on the upper floors - always a good sign if the locals like the place.
Gym was good and the staff made sure I got to where I needed to be.
I would like to thank VJ and the counter staff for such a great performance.
Next time I will get a higher floor!!

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Oxford Suites Makati

Address: 518 P. Burgos Corner Durban Street, Makati, Luzon 1210 , Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #29 of 67 Hotels in Makati
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Oxford Suites Makati 3.5*
Number of rooms: 232
Official Description (provided by the hotel):
BEST WESTERN Oxford Suites Makati is a 27-storey, 232-room property located at the heart of Makati's Business & Entertainment district. The hotel is ideally located 30 minutes from the international & domestic airports and just minutes away from the commercial center and shopping malls such as Greenbelt and Rockwell.Patterned after the emerging trend of boutique lodging found in Los Angeles and London, BEST WESTERN Oxford Suites hotel rooms and amenities are designed to meet the needs of the world traveler.BEST WESTERN Oxford Suites Makati is located at 518 P. Burgos Street, Makati City 1210, Philippines. ... more   less 
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Also Known As:
Oxford Suites Makati Hotel Makati
Oxford Hotel Makati
Makati Oxford Hotel
BEST WESTERN Oxford Suites Makati Metro Manila

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