Where to start...I travel a lot as part of my job so I am very familiar with hotels - the good the bad and the ugly. Somerset Olympia is most certainly bad!
I arrived late afternoon and had to wait because my room was not available. They said that they would have to replace the fridge and the safe deposit box, I said that I didn't need them but they insisted and kept me waiting.
The executive suite that I stayed in was spacious but that was about the olny good point. It was noisy and damp.the safe deposit box that they insisted I have did not work, nor did the Internet access.
Breakfast is a joke, a poor selection and terrible service. I had to wait 15 mins for scrambled eggs, they said that they could not make fresh juice from their juice bar because they were too busy clearing tables, they said I should come back in a few hours. It's not like it was busy, there were 9 people having breakfast and four staff
A real let down!
- Official Description (provided by the hotel):
- Located in the heart of Makati City's central business district, Somerset Olympia Makati is ideal for executives and their families looking for work-life balance and an enriching lifestyle. The newly refurbished serviced residence is infused with warm hospitality and allows convenient proximity to major corporate offices, parks, lifestyle venues and cultural centres. It is right across the lush Ayala Triangle Park and situated within walking distance to Greenbelt Mall, Glorietta Mall and Ayala Museum. There's always a warm welcome awaiting you and your family - including your furry, four-legged companions at Somerset Olympia Makati. Our friendly staff are always on hand to extend assistance with local knowledge to help you settle in quickly. Somerset Olympia Makati is one of a premier collection of The Ascott Limited's serviced residences in over 80 cities in Asia Pacific, Europe and the Gulf region. A member of CapitaLand, it is the global leader in branded serviced residences, bringing you 30 years' experience in supporting travellers who work and live away from home. Because life is about living. ... more less
- Reservation Options:
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- Also Known As:
- Somerset Olympia Makati Hotel Makati
- Somerset Olympia Makati Metro Manila