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“Unpretentious Hotel in Manila” 5 of 5 stars
Review of The Peninsula Manila

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The Peninsula Manila
5.0 of 5 Hotel   |   Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines   |  
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Ranked #4 of 69 Hotels in Makati
Singapore River, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Unpretentious Hotel in Manila”
5 of 5 stars Reviewed July 11, 2014

The Pen in the most unpretentious hotel in Manila for me, it speaks quietly of elegance and sophistication. Well appointed rooms, food is superb. I think the lobby is even more grand than that of Hong Kong Peninsula (less the RR parked at the drive way). The entire team of the hotel are very mindful of the guests needs for vomfort and secirity unlike the Duty Manager Kevin Santos of Shangrila Makati who is very rude and arrogant. Overall, The Pen is indeed majestic and yet hospitable to every one who wants a good nights rest.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,144 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Guadalajara, Mexico
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 11, 2014

The hotel is a master piece combining quality, superior service and taste. Their success lies in the attention to details, the room amenities are formidable and the food offered are supreme. The only item I could find that may be of interest for other travelers is the TV service. It's via satellite which I believe is a miss as 90% of the time is cloudy, therefore you keep having issues with the connection

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 10, 2014

What a great hotel! The lobby really sets the tone for the hotel. The strains of music from the orchestra really relax. The staff were fantastic, helpful, polite and friendly. The room was spacious and clean. This is a fantastic hotel. 11 nights of luxury.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Top Contributor
144 reviews 144 reviews
72 hotel reviews
Reviews in 51 cities Reviews in 51 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 9, 2014

I have been coming to this hotel for 16 years and stay on average in 45 hotels worldwide per year. This hotel continues to be my favourite hotel worldwide for sheer class and quality of service. The standard of the hotel and services continue to be consistently excellent whether you are on business or a leisure stay. Highly recommended.

Room Tip: Pay a little extra and stay on the Club Floor for Club Lounge access
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  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 7, 2014

I spent 7 days on this hotel on a business trip to Manila, it was my first time in Manila and for sure the staff at this hotel make my trip much easier. Great customer service for sure. As I was working night shift for a couple of days I need it to have my dinner at 1 AM in the morning at the room and the room service was great, good food, fast service. They have an awesome SPA with a great variety of services that are perfect to help you to recover from the Jet Lag. Swimming pool is nice and restaurants in general are really good. The only opportunity is the Bar where they allow to smoke inside and even for smokers like me it was too much to tolerate.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taguig City, Philippines
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 7, 2014

The Peninsula Manila is supremely the most elegant, classic yet modern hotels in the Philippines. Have stayed here more than 5 times already and each stay is always something i look forward to. Requested for a room on the higher floors and they gave a room on the 10th floor in the corner so it was quiet and offered fab views of the Makati skyline. The service is as always impeccable from the Front Office check in staff to the housekeeping and pool attendants. Buffet at Escolta was also great with the selection and the quality of food they serve. And the vibe at Salon De Ning was great that Saturday night. The Shangri-la Makati is in the same category but with too many people in and out of their extremely busy lobby, The Peninsula stands out and is my preference as it is more elegant as a whole.

Room Tip: The higher floors have better views of course of the city skyline. The swimming pool was such a plea...
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
80 reviews 80 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed July 5, 2014

Have stayed here several times. Always first class service. Good choice of restaurants. Beautiful lobby area - great for holding lunch meetings. Easy to reach business district from the hotel but do allow time to get through the terrible manila traffic.

Stayed May 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Peninsula Manila

Address: Corner of Ayala and Makati Avenues, Metro Manila, Makati, Luzon 1226, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Makati
#3 Family Hotel in Makati
#4 Luxury Hotel in Makati
#4 Romantic Hotel in Makati
#4 Business Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Peninsula Manila 5*
Number of rooms: 493
Reservation Options:
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Also Known As:
The Peninsula Manila Hotel Makati
Peninsula Hotel Makati
Peninsula Makati
Manila Peninsula
The Peninsula Manila Makati, Metro Manila

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