Got the chance to go back to Makati Shangri-La after 10 years or so.
I must say the hotel is very well maintained.
Warm reception of guests when you enter the hotel.
Staff always greet and smile at all guests.
Comfortable room - traditional design & layout with nothing fanciful. But you have all you need.
Definitely recommended for business travelers like myself.

I stayed in this Hotel last year and booked again for a business trip. The service was exceptional and the room was spacious, clean and lovely. It's located in the heart of shopping and food. Truly amazing hospitality and service!

Shangrila hotels are among my favorites. Makati Shangrila is a great hotel in terms of service, location, event venue, breakfast. I just noticed one thing, in our room the lower portion of the marble wall of the shower cubicle has molds and mildew. Good thing the flooring is rough, otherwise it can be slippery. I didn't get the chance to call the housekeeping because I was in a hurry. I was late for my appointment. I hope Shngrila Makati will take note of this review. It's perfect hotel to stay actually. Mine is just a friendly reminder.

We stayed here over New Year and had a very good time. We ate at one of the small restaurants on the main floor to the left of the reception.

Rooms were very well set out and comfortable. We especiallly liked the size and softness of the bed.

The hotel whilst large manages to look after all its clients and all were particularly helpfull during the stay.

The common area were well presented. The garden area and the pool with bar and eating area were especially good and a welcome relief from the hussle of the city.

The evening meal was a delight and the service was crisp and timely

The only negative was the buffet breakfast which we had in the ball room.
The food was excellent very varied and several stations provided food to your specific taste.
The only problem was the size of the room did make the experience more like a canteen which was out of character to the rest of the trip.

Do not let this minor point put you off going to a really great hotel as it is well worth the visit.