I was here for 3 days. I was in the Philippines for 3 weeks and stayed at many different hotels. This is the only hotel. That I visited. That was up to American standards. If you are bringing your family or spouse. This is a good place. It is very secure, very safe, very clean and great service. It also has a great breakfast buffet. That you can add to the room reservation. The best breakfast I had during my 3 week stay in the Philippines.
The security at first intimidated me. There was a team for taxis including bomb sniffing dogs. There was another team at the doorway with scanners and bomb sniffing dogs. After a few times through this. It becomes routine and only takes seconds. It is fairly painless. I actually appreciated the extra security.
I was worried about my Filipino friends and family. That were going to visit me. Would have problems with security. Because of an earlier review written here. My friend's family about 12 people had no problem getting through security. Because they had the proper ID's and went through the security checks.
This hotel has the best beds in the Manila area. That I know of. I was getting real tired of the cheap foam mattresses at other hotels.
There is a great lounge area, bar, and restaurant. I ate dinner there once, but prefer the restaurants in the mall across the street for dinner and lunch. I preferred the breakfast buffet by far in the hotel. I was getting really sick of white rice at all meals.
Great service by all Marriott employees. As good or better than in the states. Could not be better in my opinion.
Also they cash traveler's checks at this hotel. After trying to cash travelers checks at half dozen hotels and banks. This simple service was very much appreciated. This alone would bring me back to this hotel. I really hate banks in Manila. Poor service and extreme security, although all security I meet in the Philippines were very helpful and courteous. I was in one bank. I was give a number and a sofa to sit in while waiting. The guard was very pleasant. As I waited some piping malfunctioned in the ceiling. Dumping a huge amount of water on me. Completely drenching me to the skin. I was the only one in the bank that got wet. Everyone looked at me like I was going to go ballistic, but I just laughed. Until they refused to cash my travelers check. I hate banks in that country. I doubt if I will bring travelers check with me again. Unless I stay at this hotel.
The things I did not like about this hotel. Are about the same in other Marriott hotel. They are extremely over priced on many things. Like the beverages and snacks in the mini bar in the room. Prices were outrageous.
The price for laundry services were really bad. Especially after paying 33 to 60 pesos at other hotels per KILO. The Marriott prices were priced to taken advantage of business men. Needing their suits cleaned. Several hundred pesos to get a single T-shirt or shorts washed was ridiculous in my book. I can buy a new T-shirt for that price. They wanted to wash mine. So if you are on a vacation instead of a business trip keep this in mind.
My biggest complaint about Marriott hotels here and state side. Is the charge for internet service. Cheaper hotels have free internet access. Why does Marriott have to charge such high prices for such inexpensive services.
Across the street is a great shopping mall that connects with other shopping areas. You can spend hours or days shopping here. You have to risk your life getting across the street though.
This hotel should really build a walkway above the street to the Greenbelt shopping mall.
Over all my stay at this hotel was great and I would stay here again.
- Official Description (provided by the hotel):
- A luxury retreat and destination in the heart of the city, New World Makati Hotel is in the heart of “The Wall Street of the Philippines” -- the financial district of Makati City. Right across the street from the smart Greenbelt area of Ayala Center, the 595 stylishly appointed guestrooms and suites combine stunning city views with comfort. ... more less
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- Also Known As:
- Renaissance Makati
- Makati Renaissance
- New World Makati Hotel Metro Manila