The staff and the location make the hotel. It is my second stay (was here 2 years ago) and I found it to be getting a little tired. The furnishings could use an over haul and the whole place could use a modernization, which it will have to undergo in order to continue to compete as Manila grows and more and more money comes into the city through development. There will be more newer hotels over time and the Intercontinental could find itself left behind.
The pool is lovely and if you have children it is a large open space and it's pleasant to spend time there. It is close to all the Makati shops, about a 10 minute walk through Glorietta and Landmark to Greenbelt. Though SM is next door (though it is only a small one compared to the Mega Malls).
Our room was spacious but the bathroom was minuscule and the shower was tiny (and old). Too small really for comfort.
When we arrived we were told we had been upgraded, which was nice, however when we got to our room we discovered the opposite. We had booked and prepaid for a King room and we had been put in a Queen room. We went for dinner and a new room was found for us (but no additional upgrade in sight, so not sure ), lucky we had to eat as it was after 8pm when we arrived and I would not have enjoyed waiting for 45 minutes for a room to be made available. The really disappointing part is the Queen room was nicer than the King room and had a much larger bathroom. Why did we pay more for less? This is the kind of thing that will hurt the hotel over time as more competition emerges.
The food in the Jeepney was not as good as 2 years ago and I wouldn't go back. We ate in the main hotel restaurant for dinner and apart from the mushroom risotto (which was inedible) the food was terrific.
The staff are all terrific, especially the front door/ porters. The drivers were also excellent. All a real asset to the hotel
- Official Description (provided by the hotel):
- Designed by National Artist Leandro Locsin, InterContinental Manila is a symbol of pride in the Philippines' premier financial and commercial hub-Makati City. The hotel is across the Greenbelt and Glorietta shopping and entertainment districts and is easily accessible from Ninoy Aquino International Airport. Our 332 guestrooms and suites boast every comfort for an enjoyable and unforgettable visit. The latest technology including in-room high speed Internet access and Wi-Fi in public spaces is sure to please business or leisure travellers. For guests looking for extra space and added comfort, our Club InterContinental rooms are available and offer special privileges such as a Club Lounge for private check-in and check-out, sumptuous breakfast, afternoon tea service, evening cocktails and a selection of international newspapers and magazines. The Club InterContinental Lounge at the top floor offers a breathtaking view of Makati and the nearby Bonifacio Global City. InterContinental Manila offers one of the largest conference and meeting facilities in the city and has a well-established reputation for delivering the highest standards of excellence. ... more less
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- Also Known As:
- Intercontinental Manila Hotel Makati
- Intercontinental Hotel Manila
- Intercontinental Hotel Makati
- Intercon Manila
- InterContinental Manila Makati, Metro Manila