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“Not recommended” 2 of 5 stars
Review of 24h Apartment Hotel

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24h Apartment Hotel
3.0 of 5 Hotel   |   1406 Vito Cruz Extension (Pablo O'Campo Street Ext.) (Corner Balagtas Street), Makati, Luzon, Philippines   |  
Hotel amenities
Ranked #33 of 64 hotels in Makati
Singapore, Singapore
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Not recommended”
2 of 5 stars Reviewed April 9, 2012

The bathroom was very dirty! Ants walking everywhere. The Air Condition not working. The hotel's is in the middle of slums, even thought it's described as located in Makati. Breakfast is uneatable.The staff is very nice, but the hotel is not recommended unless someone can't find any better place to stay.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 people have reviewed this hotel

Traveler rating
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    27
    15
    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 8, 2012

There were cockroaches in the 2 bedroom apartment that my family and I stayed, most taxi drivers do not know the location of the hotel, the water in the pool was stagnant and dirty. I thought the rate was cheaper for 2 bedroom apartment with a kitchen till I found Tropicana Suites Residence Hotel at Malate which have superior facilities and better location and offers similar rates. Some of the staff were very friendly and helpful but I will not recommend it for more than 1 night stay.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davao city
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 5, 2012

I actually don't like cheap hotel as i experienced before most are sucks! and lack of amenities but this 24h Apartment hotel is fine (in Makati)..You can reach their place by taxi..as theirs no jeepny passing by on their area (except on the hi-way which is like 100 steps away)..It will take more or less 20 minutes away from the airport.The taxi cost us 440.00 which i think is too much of price. .
You can also get a ride on a jeepney going to Avenue taf. (LRT)which cost P 8.50

Their room is not soo good looking but its worth or the price u pay..You can make a reservation at agoda.com as they offer cheap price also break fast included..(they always clean each room everyday) And the roof top they have a cute swimming pool and their staff is zoo helpful and friendly. Their break fast is on the roof top which is a good view to see while taking break fast. They have a small space for their roof top so if u want to have a table with nice view you have to go their as earlier as you can..their break fast is from 7:00-9:00am. :)

Also they have a good wifi connection everywhere.
There is also 24hrs open McDonald and KFC brach near this hotel..(can be reach by motorcycle that passes by cost 10.00 pr head)


so everyone enjoy your stay

Room Tip: corner suites are large and sunny also quiet at night ;)
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 25, 2012

It's in a good location and the staff is very friendly but i wouldn't recommend it for long stays

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 9, 2012

Friendly staffs and helpfull.
The staff help us to arrange car rental for 17pax, but we found cheaper one in front of Mall of Asia.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iloilo City, Philippines
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 14, 2011

First the good: the main advantage here is the ability to check in at any time of the day; this worked for us since our flight arrived at 1:00 AM. Second, the WiFi signal was better here than we had at Days Hotel or Smallville 21 in Iloilo. The appearance of the room looked clean, but read on... Now for the bad: taking a shower was an uncomfortable adventure, the water temperature would suddenly change from warm to freezing and remain there for some time, and then go back to warm or even hot at times. After the shower I was greeted by a chunky cockroach climbing down the shower curtain. I killed the nasty thing with my slipper and I left its guts on the curtain for future admirers. During the 2 days we were there, there was loud construction noise most of the time, apparently they were remodeling on the outside of the place - and that was extremely annoying. Lastly, this place is in an unsafe area, not within walking distance to any restaurants or stores whatsoever. The location was very hard to find, and the address was somewhat of a mystery as the street name was changed not too long ago (?) Our taxi driver was unable to find it without assistance from a local cop.
I realize this is a budget place, but the price wasn't that cheap, we paid $47 a night. We wouldn't recommend it, unless you are desperate.

Room Tip: Pay a couple of dollars more and look for a place in a better neighborhood.
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  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 13, 2011

Ok. So like most travellers i booked this online, this time from Australia. I had a look at the website and the rooms looked nice, room service was advertised as being available and all in all it looked like a good deal.... little did i know...

Upon check in the girl at the front desk dropped an un-advertised 500 piso deposite for the key on me, but that was only the start of my troubles with this "hotel". When i had a look at the room my face dropped. It was NOTHING like on the pictures (and according to other guests i've spoken too, im not the only one with this experience). The window wasn't secured to the building (one can press on it and it simple pushes away into atmophere), the bathroom did not have a proper shower, room service was available in the form of take away from local resturants, there is (i say is as im writing this review during my stay still here) a massive amount of noise from the street and one can also hear other guests through the walls.

I also had money stolen from me, which management say they're "investigating", but a week later no one still has any answers for me which tells me straight up that no one really gives a hoot and i find myself down 2000 piso (taken from my wallet). It has almost destroyed my opinion of makati. The only saving grace this place has is free wifi and one particular staff member who has been going out of his way to try to make ammends for what has occurred (big thanks to Elman for that too).

When i sent feed back to their customer service department, i was given another room so i thought that things might be looking up. The excuse for the first one was "no other rooms were available upon you checking in". Which would normally be ok, but this place has 1500 rooms... apparently... so thats really no excuse at all. Room service is non-existant and if you want a milo or a coffee be prepared to get charged extra for it (be prepared to be charged extra for everything in fact), as they will charge you even after one of their staff members steals from you (they're saying it was the "on the job training" staff who are at fault, so they're not accepting responsibliity for it at all).

On top of all this the breakfast, while free, consists of 1 egg, 1 slice of toast, 1 thin slice of tomato, 1 thin slice of cuccumber, cheap ham/hotdog/half a sweet sausage and a butt load of rice. House keeping is a joke with the floors not being swept and the room not being turned down every day as the website suggests. Access to the pool table, swiming pool and dinning area after 8pm.

The room that i was moved into has luke warm water out of the hot tap and also seems to have some type of insect in it that chews on you in your sleep or, like me, while youre sitting at your laptop typing a review on the hotel.

This whole experience has very nearly ruined what was suppose to be a fantastic holiday. I will never come back to this hotel and my advice is go and stay some where near the mall of asia. I dont know what the hotel staff are like in that area, but it has to be better then this bollocks hotel.

I am actually leaving the hotel a day early simply due to the fact that i can't take this place for the entirety of my trip. Nothing is as advertised on the website and its criminal that they're allowed to get away with it.

I read the reviews others had written, and to be honest i thought they were just whinging and expecting 5 star accomodation at a 3 star rate... but no, they were spot on. This place f%$king sucks donkey balls. A two week stay here is simply hidious. No one does anything about concerns unless its in writing as the hotel owner/manager see's the emails too... if you talk to a staff member about the issues, no one does anything at all about it.

The 24H hotel has actually made my very depressed and anxious thanks to the MASSIVE breech of trust in stealing my money and if it weren't for help from back home i wouldn't be able to leave the country as there is a 550 piso tax on leaving the phils (thanks to someone stealing my cash).

Included are pictures of the actual hotel room, so people don't get fooled like i did by the pictures on the website.

I hope others don't make the same mistake as me in staying here. Avoid at all costs.

Room Tip: Nothing i can say can make this better
See more room tips
  • Stayed December 2011, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about 24h Apartment Hotel

Address: 1406 Vito Cruz Extension (Pablo O'Campo Street Ext.) (Corner Balagtas Street), Makati, Luzon, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #33 of 64 hotels in Makati
Price Range (Based on Average Rates): $
Hotel Class:3 star — 24h Apartment Hotel 3*
Reservation Options:
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Also Known As:
24h Apartment Hotel Makati, Metro Manila

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