I've been several times to this hotel. During the last two times I experienced what unfortunately is common in the Philippines: new hotels have a good start, and then they start to worsen in terms of maintenance and organization. Rooms: if you book a De Luxe room, it has the same features as a Superior room, just a little bit larger, but no extra features, no sofa, same size bathroom, same size desk, it's not really worth to pay more for same accommodation. Wifi internet is very weak, and it doesn't reach some of the rooms, and even with cable it's a trouble, because sometimes it stops working and you can call a hundred times the assistance, and they promise to send somebody in 5 minutes, but they never come, even if you get terribly upset. Breakfast buffet is changing every day, but without respecting a standard: bakery items some days are totally absent, and there's only toast bread. Another thing really very bad is the elevators: there are 4 elevators, always crowded with a very long waiting time. During traffic hours, you need to wait even 15 minutes to get to the ground, with the elevators stopping at every single floor even when full. For sure there's something wrong in the programming, and the management is not taking care to identify and solve the problem. If you are on a business trip, you risk to miss your appointments.
- Official Description (provided by the hotel):
- Strategically located in the central district of Makati City, along Makati Avenue corner Kalayaan Avenue, close to Rockwell Shopping Centre, 12 km or 30 minutes by car from Ninoy Aquino International Airport. 512 contemporary designed guestrooms with broadband internet access, private bath with shower, electronic safe, LCD TV with over 60 cable channels, hair dryer, coffee/tea making facilities, iron and ironing board. ... more less
- Reservation Options:
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- Also Known As:
- St Giles Hotel Makati, Metro Manila