We booked a 3 night stay there last week and we had the worth experience there. We booked the deluxe room and the minute we arrive we got a smelly room with no window. when I took a shower I found out there was a total blockage in the shower and that the sink in the bathroom is filthy with toothpaste from former guests together with millions of ants in the coffee corner. When we asked to change the room we have been told that we can have similar room or we can pay more money (?!?!) to upgrade to premium-deluxe room. After a long conversation they manged to upgrade us to this room which we found to have no hot water during the 3 night we stayed there. The stuff were unfriendly and said that they cannot provide hot water to more than one room at a time and did not managed to let us talk with the manager during our 3 night staying!!!!
We defiantly do not recommend to stay in this hotel!
- Also Known As:
- Fersal Hotel - Neptune, Makati Metro Manila
- Official Description (provided by the hotel):
- The modern comforts of Fersal Hotel-Makati are suited to its fast-paced location—Makati, the central business district of Metro Manila. Located just 5 kilometers away from Ninoy Aquino International Aitport (NAIA), this branch is frequented by a sizeable foreign clientele. Among the key locations situated nearby are St. Luke's Medical Center, Makati Medical Center, Glorietta and Greenbelt Malls, Rockwell Center, Rustan's department store, and Bonifacio Global City, not to mention its close proximity to the country's most popular nightspots. Its 33 rooms are spacious and well outfitted, containing every amenity to ensure a pleasant and relaxing stay. Enjoy a pampering massage or enjoy a night out in town, Fersal Hotel-Makati guarantees a stay that is a perfect combination of business and pleasure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Asiatravel.com Holdings, Agoda, Expedia, Hotels.com and Tingo so you can book your Fersal Hotel - Neptune, Makati reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.