Got a discounted voucher. Judging by the picture from the website that I got it from as well as the location of the Suite, I bought a one night stay. 1st, there's no receptionist, the lobby is not air conditioned, no designated and secured parking area, no guard and it looks like an apartment building. When we got into the lobby, we ask the person sitting in the reception area about our accommodation and I though that he will be expecting us since I made the reservation 5 days in advance. He did not even knowledge my polite "good afternoon". Just looked at the voucher I gave him, called someone in the room behind the reception area and looked away. Some guy (wearing flipflops, baggy jeans and some shirt) asked for my ID and asked us to follow him upstairs. He mentioned that he will only be available to accommodate any questions whatsoever till 6PM. When we got into the room, it smells bad, the pillows were flat, (one for each bed), black thin blanket, stained toilet bowl and an extremely tiny room graced upon us. Complete opposite from the pictures that convinced me to buy an accommodation. I stayed for 15 minutes hoping to get comfortable eventually but the thought of what caused the smell and if the sheets and pillows are clean (could not tell since they were conveniently black) made me decide to leave. I was deceived, fooled and so frustrated about this.
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- Also Known As:
- Azotea Suites Makati Hotel Makati
- Azotea Suites Makati Metro Manila