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“Excellent stay at Joya” 5 of 5 stars
Review of Joya Lofts & Towers

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Joya Lofts & Towers
3.0 of 5 Condominium   |   28 Plaza Dr | Rockwell Center, Makati, Luzon 1200, Philippines   |  
Hotel amenities
Ranked #7 of 29 Specialty lodging in Makati
Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Excellent stay at Joya”
5 of 5 stars Reviewed April 1, 2013 via mobile

I had an excellent stay at Joya lofts. I was in a party of 14, we had three double executive rooms and a single room. Everyone in my party was extremely happy with the size, cleanliness and facilities of the rooms. The pool is good, I didn't get a chance to go to the gym.Also a special mention to the staff, no problem was too small for them and they were extremely helpful.


Joya is in a very convenient location in Rockwell, opposite the power plant mall and a short taxi ride from green belt etc. This was my second stay at Joya and I'm just as happy with them as the first time. If you need somewhere to stay in makati then I recommend joya lofts

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, General Manager at Joya Lofts & Towers, responded to this review, April 5, 2013
Dear Boovy,

Thank you very much for choosing to stay again in Joya and for the four rooms that you booked. We are glad that your experience was as good as your first visit.

We very much appreciate your compliments of our serviced residences.

We look forward to welcoming you again.


Sincerely,

Monica R. Punzalan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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59 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2013

Overall nice property. It is across the street from a higher end Mall (has global brands like Starbucks, Victoria Secret, Top Shop and the like) with a movie thearte even. Clean property and suites - very nice staff. Only downside is that they only provide one elevator key - this is a big hassle....try to sort out prior to getting there if possible, as it takes days for them to work on it.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica P, General Manager at Joya Lofts & Towers, responded to this review, April 5, 2013
Dear OneRoadRunner,

Thank you for taking time to share your experience with us.

We are glad to know that you like our property and pleased with the service of our staff.

We shall do our best to provide you on your next visit and our other guests extra elevator access keys to ensure a hassle-free stay.

Thank you again for your feedback. We hope to have the pleasure of welcoming you back in the near future.


Sincerely,

Monica R. Punzalan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bacolod, Philippines
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 24, 2013

We stayed at Joya for 3 days & 2 nights with our 3 kids aged 15, 5 and 2. Front desk personnel were very polite and accomodating. They even surprised us with a free upgrade fron Deluxe to their Premier 2BR Serviced Apartment. The moment we opened the door the kids were in awe and gleefully ran inside the very spacious 119 sqm area with 2BR, 3 baths, fully equipped kitchen, laundry room with washer & dryer. There are 2 TV's: 1 in the Master's bedroom and 1 in the lounge/sala near the dining area. Pool at the 7th floor is also very clean and safe for kids to frolic around. Just cross the street and you may go to Rustan's to buy food to fill the huge fridge. Shop to your hearts content at high end stores. We're definitely going back! Two thumbs up!!!

Room Tip: The place has no signage and kinda hard to find. Search thru google maps before going there. The 2...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
113 reviews 113 reviews
85 hotel reviews
Reviews in 60 cities Reviews in 60 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed January 15, 2013

I would highly suggest this exclusive location in Rockwell, across from the Power Plant Mall. Service is great and everything you could ever need is across the street, The neighborhood is well secured and the restaurants around the property are excellent.

Just one item...If you are traveling on business, bring an extension cord. There are not enough power cords to support the modern traveler's devices and the hotel could not supply a power strip.

Room Tip: Bring a power strip so you have enough power plugs
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2013

Joya Towers is in a gated community right across the street from Power Plant Mall. The area is not typical of a Manila neighbourhood. There are two Starbucks on the streets and one more on the 3rd floor in the mall, outside the movie theatres.
Our room was on the 23rd floor and we asked for a room with a view of the city. Unfortunately, we didn't have that view, but rather a view of the other high-rises in the area. The room has full kitchen, a bit more than we needed for our stay. The fridge is handy as it kept our food from spoiling.
The shower in our room needed new silicone and a new sliding door. The rooms were cleaned daily and all staff was helpful, friendly and courteous. There is a swimming pool on the seventh floor which seems to host swimming lessons for resident children on Saturday morning.
It is a short taxi ride to other shopping malls in Makati and a bit further to get to downtown Manila. One of the attendants at the front desk found us a taxi that was willing to take us on a day trip around Manila and wait for us as we took in different sites. The taxi driver just kept his meter running and we tipped him well at the end of the day. Well worth the few extra dollars to have a safe driver! All taxis are registered to the Rockwell area and are safe to travel in.
A pleasant and safe stay!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 4, 2013

I booked this accommodation based on the reviews here and I wasn't disappointed!

Room dimensions are above average compared to similar Makati properties. Washer/Dryer is very convenient. Fast wifi router in every room so signal-loss isn't a problem. Kitchen is well equipped with a big fridge/freezer, oven, microwave, toaster. We booked 4 rooms as part of a New Year's celebration and pleasantly surprised to be upgraded to the 1-bedroom suite. There was a problem with the bedroom airconditioner in one of the bedrooms but was not really a concern at this time of the year - the living room aircon could cool the whole suite. Hotel staff were attentive to requests and doing their best given the peak season. They granted us a late checkout of 4pm on our last day as our flight out of Manila was not until 8pm. The hotel is focused on good customer service.

The property is situated just across the Rockwell PowerPlant Mall which has a Rustan's Supermarket and numerous restaurants.

Room Tip: Pick a higher floor if you want views. If booking over the New Year, pick one with a view over the P...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 29, 2012 via mobile

Was here for a night with friends and had a great time. Checking in was quite easy except that the reception is in a separate area from the main building. If you are driving it can be a bit complicated since you need to get your pass and head to the basement then find your designated parking slot.
The loft had good decor and was a good size for a one bedroom. Everything looked brand new and the amenities were ample. The room was very comfortable and would stay here again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Joya Lofts & Towers

Address: 28 Plaza Dr | Rockwell Center, Makati, Luzon 1200, Philippines
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #7 of 29 Specialty lodging in Makati
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Joya Lofts & Towers 3*
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Also Known As:
Joya Lofts & Towers Hotel Makati
Joya Lofts And Towers
Joya Lofts & Towers Makati, Metro Manila

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