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“Luxury hotel right above the Glorietta Mall” 5 of 5 stars
Review of Ascott Makati

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Ascott Makati
4.5 of 5 Apartment Hotel   |   Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #15 of 74 Hotels in Makati
Certificate of Excellence
St. Petersburg, Florida
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Luxury hotel right above the Glorietta Mall”
5 of 5 stars Reviewed June 10, 2013

Stayed here for a couple nights and had a 2 bedroom suite. Room was perfect, great wifi connection, clean rooms, comfy beds and decent view of Manila. Hotel starts on the 6th floor and is right above Glorietta 4 an entrance to the big shopping mall. Very safe area with armed security all over and near the shopping mall. Very nice pool and buffet breakfast included, no tank tops allowed for the breakfast buffet though!

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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471 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed June 7, 2013

Me and whole family stayed here for a couple of days and we are happy that we did. The 3 bedroom suite was spacious, clean, and very comfortable. Most importantly, kudos to all the staff for their warmth, attention to detail, quick responses to our needs, and the check in - check out process was very smooth. Everything was great and so our vacation was very memorable and you made it happen. Thank you!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dhahran, Saudi Arabia
Level Contributor
173 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 6, 2013

Ascot Manila is an apartment hotel nice and spacious in the heart of Manila in top of one of largest malls in Manila nice staff very helpful. .location is great facilities fantastic ,I can't say more i recommend it highly in Manila

Room Tip: Nice place
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 31, 2013

perfect location, just a few steps away from the mall,very good security and very courteous staff and fast room service. rooms are great, fully carpeted floors. fresh linens and towels. hot and fresh breakfast..reasonable price. what more can you ask for?

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
113 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 25, 2013

Without doubt this the best location to stay in Makati. It is located within a large shopping centre which is directly connected to another 4 shopping centres. Zillions of restaurants for every possible taste and wallet size.
Security is being taken very seriously at the Ascott which cannot always been said about all the other 5 star hotels.
The rooms (appartments) are BIG and comfortable and represent the best value you can get for your dollar in Manila. They even have fully equipped kitchens.
One big minus, which should not take too much effort to correct. The breakfast was in total chaos. I noticed over a dozen uncleaned tables, food and dirt on the floor. The food areas were not cleaned up. It was unorganized and staff was not reactive. I did not like so much the cooked food and i stayed away from it because the area around was not clean. Bread, croissants, muslis, fruit and other basic ingredients were however from excellent 5* quality. Therefore an f&b management shake up and descent staff training should do the job. I will be back next time

Room Tip: Ask formhigh floors. Less noise.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ksa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2013

Ascot makati perfect location
Perfect security
Very helpfull team and frindly
Fair price and value
Profisional spa center
Good resturant
Just next to the mall and all the shoping area

You will feel your self at home

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bacolod, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 18, 2013

I don't usually write reviews unless I am extremely disappointed about a hotel service. Nonetheless, I do believe it's about time I do justice to Ascott Makati's amazing service in the numerous times we have stayed there.

Location-wise, Ascott Makati is tops followed by New World Makati. Makati Shangrila is best loved for its impeccable service, so is Ascott. People at the front desk treat locals and foreigners the same. They are courteous and mindful of their customer's needs. At some hotels, discrimination is prevalent and quite disconcerting. Food is good although with limited array of choices. Early check-in and late check-out were accorded to us without any fee, unlike at some hotels, these fees are quite steep. Any concerns communicated to Guest Services were immediately attended to. On the downside, you have to pay for wifi...it's not free even for our 2-bedroom suite.

Overall, I will still stay at Ascott Makati...again and again. For me, it's a "home" away from home.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ascott Makati

Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Phone Number:
Location: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Makati
#8 Spa Hotel in Makati
#9 Business Hotel in Makati
#9 Luxury Hotel in Makati
#10 Romantic Hotel in Makati
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ascott Makati 4.5*
Number of rooms: 306
Official Description (provided by the hotel):
Indulge in one of the most luxurious of Manila’s serviced apartments designed exclusively for international executives and their families. Tailored to meet your every need, the services and facilities are well-appointed, extensive and personalized, complementing the elegance and sophistication of the spacious residences. With wireless Internet (WiFi) zones, modern business facilities and high speed broadband Internet services, business can be conducted with ease and efficiency while you live in the comfort and security of an exclusive city resort, so that you may enjoy your overseas assignment, leisure vacation or relocation with a peace of mind. Conveniently located within Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relax and recharge in the exclusive Ascott lifestyle amidst the vivacious culture of this dynamic city ... more   less 
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila

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