It was very new and some of the parts were still under-construction.
But, my experiance to stay here was the one of the worst of my traveling memories. It was too much unconvenient and made me feel bad.
I stayed there over a night. I was very tired. They couldn't find my reservation and it took me much time to fine it out when I arrived there.
Then they also have a spa and I wanted to enjoy it before I go sleep. It was almost midnight so I needed to get massage there and go to bed as soon as possible. However when I went there bringing only my room key, I thought to charge the fee into my room. But They refused it because I didn't give them any deposit. They didn't offer me about it at all when I did check in. The staff of the SPA offered me to back to my room and pick my purse or a credit card up and get back there. I felt it was too far... It's because the hotel has 3 buildings and my room wasn't in the same building with them. I say again, I was really tired and I wanted to go to bed soon after taking massage. I mean I didn't want to waste my time...Finally I gave up to take it.
Besides, the next morning, I realized the receptionist had totally forgotten to pass me out a meal coupon when I checked in. I had to go to the receptionist to get it. And I claimed them about it. Eben though they looked just smiling and try to give an evasive answer to my complain.
- Official Description (provided by the hotel):
- Best Western Plus Antel Hotel is your home from home at the heart of the cosmopolitan and business district of Makati City, offering all suites in its three (3) distinct towers: A.Venue Suites, Antel Spa, and Serenity Tower with FREE Wi-Fi, kitchenette that includes a microwave, electronic kettle, a sink, dining tableand more The hotel has the largest pool, with infinity and kiddie pool, and also has the largest parking space that is very important in the area. All are suite rooms, with a receiving area that is suitable either for business or leisure purposes equipped with flat screen TV, DVD player, Ipod dock, and working desk. The private bathrooms feature a bathtub and walk-in shower. Best Western Plus Antel Hotel offers premium and personalized massage services from Toccare Spa equipped with steam room, sauna, Jacuzzi and semi-precious stone themed VIP rooms. For healthy lifestyle routines, the hotel also offers two (2) fully equipped fitness centers, a game room for adults and a playground for kids. Guests can enjoy the convenience of room service, or dine at two stylish restaurants in the hotel: Azzurro Restaurante Mediterraneo, which serves Mediterranean dishes plus features a KTV room; Granvia Cafe that offers Western and modern local cuisine that also operates in the pool bar. The hotel is just few steps away from A.Venue Mall and Century City Mall, it also provides a free shuttle service and has a taxi bay for guests to visit Glorietta Mall, a 20-minute drive away. Ayala Museum is 10-minute drive away, while Ninoy Aquino International Airport is only a 30-minute drive away. ... more less
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- Also Known As:
- The a. Venue Hotel Makati
- BEST WESTERN PLUS Antel Hotel Makati, Metro Manila