Went to Baguio last April 25-27, 2013 for my mom's birthday. We had our reservation with this hotel thru there website, had our reservation as early as March. Reserved 3 rooms which is 2 Standard Family and 1 Superior Family. And requested if we could have 3 consecutive rooms. It was an easy reservation since they will be sending you the summary charges thru your email address and you just need to send them a copy of the deposit slip, We paid 1st night only of DP btw.
When were on our way we got phone calls from the hotel reps. confirming our reservation, we got there at 2:00PM it was hard to go down in front of the hotel since the hotel is located at the heart of Baguio city's Burnham Park.
We got there and stayed in the lobby for 30mins since were still waiting for the key to be given. By my surprise the receptionist told us that the reservation was upgaded and it was for free although we need to sign something i dont know if that was a promo or what. Instead of having 2 standard and 1 superior. Our room was upgraded to 3 superior family rooms for the same price that we need to pay. *req granted to have 3 consecutive rooms* and btw we had to deposit 500 for each kid that we had for insurance something but its refundable on the day that you will check out.
The room is okay. Nothing special. The room was cold when we got in since Baguio has a cool weather but still the room has an aircon and we still turned it on. There was no big window, non-smoking room, toiletries. I stayed with my sister in the room just me and he so the room was big for just the two of us.
The location, I don't like since its on the side of the busy streets of Baguio. You could hear the car horns from the outside. What's good about the location is that its one overpass away from Burnham Park so when we went to the Night market it was easy. I don't like the fact as well that the hotel has a commercial center on it so anyone could go inside the hotel premises. Scary. Even though they do have a separate door for you to be able to go inside the room corridor anyone could tailgate on it. So i think they should have security on the upper floors as well. Or more CCTV's.
Service was just fine. Although it takes time for a hotel personnel to go to our room they are still doing what we are requesting. There was a WIFI access on the room but the signal is so poor. were at the 3rd or 4th floor of the hotel, cant remember the exact but where Veniz Grill (hotel restaurant) is located. Wifi is good at the lobby.
Our overall experience was just fine. If i'll be given a chance i think ill go back here since the rate is cheap for there rooms.
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- Also Known As:
- Veniz Hotel Baguio