We spent two nights in this hotel: the night before and the night after our trip on Lake Titicaca. The hotel is very well located, right on the Plaza de Armas and some excellent restaurants were just one or two streets away. It took about fifteen minutes to get from the main bus terminal to the hotel and the same time to go from the hotel to the harbor.
We spent our first night in a room on the sixth floor (the top floor), which had a window opening into an air shaft. The room was spacious and had a tv and an electric radiator. The bed had been moved from between the two night stands (which were fixed to the wall) to another place in the room and we found out that this had been done to cover a big stain on the carpet. While looking under the bed, we also found some used tissues there. The cleaning service might want to do a more thorough job.
When we returned from Lake Titicaca, we were given a room on the third floor. Again, this room had a view on an air shaft. I felt a bit filthy after spending two days on the lake, but when I was ready to take a shower, we discovered there were no towels. Half an hour later the staff had brought us a new supply and again I got ready for a shower. But immediately when I touched the shower, a knob fell off making the shower unusable. We had to ask the hotel staff to send in a repair man to fix the thing and to also unplug the toilet, which - we had meanwhile discovered - had been left stuffed with toilet paper by the previous guests. An hour and a half after our arrival, I could then finally take a shower. I would have really loved to use that time for a nap after the exhausting trip on the lake.
Breakfast was much better than in other hotels, including pancakes, bread rolls and different cheeses. After our second night, we had to leave very early in the morning, before breakfast was being served, and the hotel staff prepared us a boxed breakfast with no extra charge.
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