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“Strange issues for a modern hotel” 3 of 5 stars
Review of Royal Inn Hotel

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Royal Inn Hotel
Ayachucho 438, Puno 5151, Peru   |  
Hotel amenities
Ranked #23 of 64 Hotels in Puno
LA, Calif
Top Contributor
276 reviews 276 reviews
68 hotel reviews
Reviews in 84 cities Reviews in 84 cities
311 helpful votes 311 helpful votes
“Strange issues for a modern hotel”
3 of 5 stars Reviewed February 18, 2012

The location is perfect for exploring Puno in this modern hotel. The positives are many: clean, nicely furnished lobby, excellent buffet breakfast, helpful staff. However, it does have some pecularities, especially evident for a 4 star hotel. We arrived late afternoon and the rooms were freezing. We were told the heat does not come on until 6 pm and we later found out it goes off at 4am. It was raining on and off and led to an uncomfortable stay. For a modern hotel, it has the old fashioned key. The door does not lock automatically, so you need to lock it with the key while inside. True a minor issue until one person leaves the room while the other sleeps in. The rooms are not sound proof so you hear all the street noise 24/7.
I give this an average rating for the uncomfortable stay.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Traveler rating
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    36
    6
    6
See reviews for
22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Brooklyn, New York
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 30, 2011

My friends and I stayed at this hotel as part of a Gate 1 tour. Hotel Royal Inn is literally steps away from the main square, tons of restaurants and an easy walk to other area attractions. The breakfast buffet was satisfying, the hotel is modern and the rooms were big, clean and comfortable. My friend had a room with a jacuzzi tub. The bed was great and I think I had the best night sleep there throughout my trip. I would gladly stay here again.

  • Stayed November 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2011

The best breakfast that i had in Peru, great service!!!!

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 13, 2011

I stayed at the Hotel Royal Inn in August with my spouse and brother and his wife as part of a Gate 1 tour of Peru. This hotel was the favorite of my whole trip. Great and efficient check in procedure, beautiful lobby and bar. The room was very nice and had a bathroom with a jacuzzi tub. The beds were very comfortable. The breakfast buffet was very nice and contained many selections of fruit, cereal, cheese, vegetables, etc. There was always a doorman to open the front door of the hotel and the location was excellent. Very close to the main square and tourist attractions. The customer service at the reception area was excellent and they anwered any typical tourist questions that we had. We had dinner at the hotel and the food was average (Puno is not the culminary capital of Peru) but with great service. Again, we greatly enjoyed this hotel and highly recommend it for any visitors to this area.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2011

Clean, great breakfast and service. We'd originally booked to stay at Helena Inn (dirty, dingy and didn't want to spend two nights; but I give them credit for letting us change hotels without any drama) and luckily, ended up at Royal Inn. This hotel is about 3 years old and still finishing up some loose ends but because of it (I'm guessing), my husband and our friends were able to get an excellent room rate! GREAT location, clean room with down comforter, friendly staff. Our stay at Royal Inn was one of the best part of Puno.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Nebraska
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 29, 2011

Great Location, 1/2 block from main square. Just across the square is the main shopping street running several blocks and pedestrian only. Good resturants on the square and especially a chicken place down the shopping street. Very comfortable room. Great staff, will stay here again should we make it back to Puno.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed August 6, 2011

We stayed here 2 nights near the end of the trip through Peru. The hotel itself and rooms looked nice and the staff was friendly. The hotel is pretty centrally located so its easy to get around Puno. They had coca tea in the lobby and air behind the front desk for those having altitude problems.

The downside to the hotel was the hard beds and the fact that we didn't have hot water for the 2 days we stayed. I took a cool (FAST) shower the first night and it was just too cold to do so the 2nd night. If they could guarantee hot water I'd probably recommend this hotel...

Stayed July 2011, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Inn Hotel

Address: Ayachucho 438, Puno 5151, Peru
Location: Peru > Puno Region > Puno
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Puno
Price Range (Based on Average Rates): $
Number of rooms: 54
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Also Known As:
Hotel Royal Puno
Royal Hotel Puno

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