#you can tell how well an organisation is managed the moment you step into reception - the staff were uninterested and bored. Our rooms were on the 1st floor (UK 1st floor) above the kitchens so we were woken each mornign at 5.30 by the juicing machines. Rooms themselves were fine, and quiet in the night. On our final day my husband managed to get back to seep but the hotel reception called each room on our tour at 6.30 with a wake up call - in error. I was already up and breakfasting (as the ktchen noise had made it impossible for me to sleep) but my husband was furious. We were already so tired. We got no sense form teh hotle, just arguement bewtwwen us, hotel and our crappy tour guide who they blamed (it was the hotel's fault not his). An apology would have gone down well. Breakfast was very good though - and location - these were the 2 good things.
- Also Known As:
- Hotel Casona Plaza
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