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“Good Location” 4 of 5 stars
Review of El Buho Hotel

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El Buho Hotel
3.0 of 5 Hotel   |   Lambayeque 142-144, Puno, Peru   |  
Hotel amenities
Ranked #25 of 64 Hotels in Puno
Hereford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Good Location”
4 of 5 stars Reviewed November 24, 2013

El Buho is in a good location with the main street just around the corner. Our room was clean with an ensuite shower room and hot water. Allthough there was no heating once in bed we were warm enough and did not wake up feeling cold, they do provide extra blankets. The breakfast was Ok but not spectacular! The staff were polite and helpful although I did have a grievance with them regarding their conversion of the bill to US dollars - two different staff with two different amounts! Wi fi and internet available although the computer is tucked into a very dark corner. Taking everything into account I would still recommend this hotel.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

Traveler rating
    32
    22
    10
    7
    7
See reviews for
12
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Paris, France
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 14, 2013

The hotel was clean and bed confortable but it was very very cold ! No heating, no hot water and windows don't close well.
The breakfast is ok but nothing extra ordinary
The personnel is polite but not helpful at all : we asked once for a tea in the evening because we were frozen, they said not possible. We asked another time them to call an hotel for us because we don't speak the language, they said not possible.
We don't recommand this hotel because it's too expensive for the servie delivered

  • Stayed November 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2012

The hotel we originally booked online let us down by apparently being no longer in business so we found El Buho. The staff were super helpful (they let us know that our train had been moved forward due to a strike, and then after it was cancelled made many phone calls to find out the situation and get us alternative transport)

Our double bed was very comfortable, the shower hot, the internet very fast (there's a router on each floor) and the breakfast was good enough.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Top Contributor
195 reviews 195 reviews
53 hotel reviews
Reviews in 56 cities Reviews in 56 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed October 28, 2012

El Buho was pretty average for me, but it is well located with lots of restaurants, bars and shop directly around it.
The room was ok, same for the bathroom.
Breakfast however was good.
Staff friendly and helpfull.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 28, 2012

We arrived quite late but were lucky to find still some free rooms. The hotel is located very near to the main pedestrian street and therefore very convenient. Good price for the quality provided.
We were three persons so we got a triple room which was not very big but sufficient for a one night stay. There is a private bath with hot shower but as very often in middle class Peruvian hotels no shampoo thus it is necessary to buy one from the street...

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 21, 2012

Very well located, comfortable, quiet, with an excellent service. My girlfriend and I stayed here for three nights during our trip to Titicaca region. Highly recommended!!! Excellent staff!!!
After we left to Lima, once we got there I realized I have missed my camera with all pictures from our two-weeks trip in Peru. I called the hotel and they have searched and found it. And then they arranged to send the camera to Lima with another guest so it could get back to us before our flight back home. That was awesome and very kind!!!
Thanks a lot!!!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Top Contributor
58 reviews 58 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 14, 2012 via mobile

I stayed here for two nights in July. The hotel is well located, around the corner from the main street in town. I booked my Lake Titcaca tour here and had laundry done too. I got a good deal on the Internet, about half the price of the displayed rates, and the reception staff seemed surprised but had to give me a triple room to myself as all of the single and double rooms were occupied. Puno is a cold place in July and I was told I would need to ay extra for heating. Once in bed I was ok but the room itself was cold at night and less so in the morning. The breakfast was fine, better than the average in Peru. Overall, my stay was more than adequate but I feel that a three star hotel should have some form of heating included.

Stayed July 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Buho Hotel

Address: Lambayeque 142-144, Puno, Peru
Location: Peru > Puno Region > Puno
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#7 Business Hotel in Puno
Price Range (Based on Average Rates): $
Hotel Class:3 star — El Buho Hotel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Hotel El Buho

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