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“Think if you want to spend $$$ for a old building” 2 of 5 stars
Review of Casa Andina Select Chiclayo

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Casa Andina Select Chiclayo
3.5 of 5 Hotel   |   Av. Federico Villarreal 115 | Chiclayo, Chiclayo, Peru   |  
Hotel amenities
Ranked #2 of 35 Hotels in Chiclayo
Ecuador
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
58 helpful votes 58 helpful votes
“Think if you want to spend $$$ for a old building”
2 of 5 stars Reviewed September 11, 2011

I stayed with my family for a day as a walk-in, the hotel is located in a safe location, but not for touristing the area, there is only a simply park, thanks god they have a safe garage inside.
We received a nice welcome, service is good, also the food at the restaurant is acceptable but the rate don't make sense for an old building, despite everything the new company who owns the property, "Casa Andina" is actually making changes to refurbish the atmosphere ( rooms, public areas, etc.) ! but until they finish completely they have to decrease the rate., too expensive for what you get. Hope they finish soon.

  • Stayed August 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_GR, Propietario at Casa Andina Select Chiclayo, responded to this review, October 18, 2011
Dear guest,
We very much regret the poor impression you got from our hotel. However, we appreciate the time you set aside to share your comments with us.
Certainly, Casa Andina owns de hotel and remodeling works have already started. We have several changes programmed for this and next year. We sincerely hope you have the opportunity to visit our hotel again in a not too distant future.
Cordially yours,
The team Casa Andina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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219 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Nepean
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed April 22, 2011

I think this is the best available in Chiclayo and it was undergoing renovations when we were there. The rooms were ok and we slept fine. The elevators seemed in need of servicing and the main restaurant was not open but dinner in the cafe was fine. We enjoyed coffee on the front patio and there is an atm right in front of the hotel which seemed safe and was convenient. The breakfast buffet was basic but adequate for our needs. We had a balcony and it was fun to watch the birds in the early morning and at dusk. Chiclaya was an interesting place to visit.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 1, 2011

Grand Hotel Chiclayo
The best of the bad lot of Chiclayo hotels. Currently, undergoing a much-needed renovation, although I don't see the potential given the small room and bath size. The dining room is closed for revelation so unappealing ground-level facility is available. Food is fair to good. Took the hotel's recommendation for local restaurant Fiesta $100 for two, lackluster staff service with only a couple of tables occupied. If you want a first-class tour of the temples and museums Inkanatura has an office in the hotel. Patricia Vargas (pvargas@inkanatura.com.pe) provided top guide and driver and vehicle for $220 per 8 hour day.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 16, 2011

We stayed 5 nights at this hotel in early February 2011. We had planned on only 2 nights but my husband came down with food poisoning after eating lunch in the formal dining room/restaurant. Two other people in our group had stomach issues after eating the same food dish as my husband. We ended up staying 3 additional nights in order for my husband to recover and then on our last night we had dinner in the bar/restaurant and both my husband and I had very upset stomachs from eating omelets cooked with bad oil. It would be advisable for the manager to investigate what is going on in the kitchens.

The rooms facing the front street are extremely noisy but the pool area is nice.

  • Stayed February 2011, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 16, 2011

the hotel is old and quite run-down, the rooms are dusty, very niosy and the matresses havn't been changed in years. The bar/breakfast-room isn't particularely nice either - it's facing on main road with lots of traffic. The buffet just accaptable. They seened to have a ok pool, but it was closed for a hichschool event (ervy loud music) and a wedding reception (very loud music) so we "normal guests" couldn't use it. However, the location is in the middle town.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury Park, California
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 22, 2010

The Gran Hotel has pretensions commensurate with its name, but unfortunately it fails to live up to them. While certainly not a bad hotel, the facilities are aging poorly. The elevators are finicky and the hotel soundproofing is insufficient. The carpeting, curtains, television, safe, bathroom fixtures and furniture are all in dire need of replacement. The gymnasium equipment is laughably inadequate, and the swimming pool is suitable only for Carl , the greenskeeper from Caddyshack ("the pond'd be better for you, Carl). On the plus side, the service is top-notch and the food at the restaurants, including the buffet breakfast, is excellent. Also, the hotel wifi works adequately, although connection speeds are maddeningly slow (though sufficient for basic functions).

We have stayed at this hotel a number of times over the years, and it finally appears that the ownership's failure to re-invest in maintenance and upkeep has really taken the hotel down a notch. Not surprisingly, there are substantiated rumors that the Casa Andina group will be taking over hotel operations, and hopefully will make the necessary.

Two minor inconveniences during our last stay: there was a tremendously loud party by the pool one Saturday night, and management delayed for 2 hours in relocating us, then mistakenly woke us up a few hours later to ask for laundry. The hotel manager correctly comped us that nigh. Second, upon check-out, the cashier attempted to charge the VAT for food and lodging, even though foreigners are exempted. I had to display a copy of the relevant Peruvian tax code to get him to relent. That shouldn't happen, unless someone is trying to pocket that money.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Cork Ireland
Top Contributor
88 reviews 88 reviews
59 hotel reviews
Reviews in 59 cities Reviews in 59 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed October 19, 2010

Dad a very enjoyable stay here. We had a problem with our luggage not arriving from Europe and the staff were both patient and very helpful. Good location although we were advised not to wander too far from the hotel. Good size room

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Andina Select Chiclayo

Address: Av. Federico Villarreal 115 | Chiclayo, Chiclayo, Peru
Location: Peru > Lambayeque Region > Chiclayo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 35 Hotels in Chiclayo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Casa Andina Select Chiclayo 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
Casa Andina Select Chiclayo is an iconic structure of the city that offers its visitors an excellent location, just minutes from downtown and the airport. Casa Andina Select Chiclayo offers visitors a modern and functional hotel, with spacious common areas, terrace, pool and event areas.The hotel offers its visitors a modern and functional , designed for the business traveler. It features 130 rooms, 100% non-smokers, distributed in 7 floors, plus meeting rooms and a terrace. Internet center, WiFi internet service, ATM, parking and valet parking are just some of the services that we offer our customers. ... more   less 
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Also Known As:
Chiclayo Gran Hotel

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