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“They need brains” 1 of 5 stars
Review of Gran Hotel Azuero

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Gran Hotel Azuero
Paseo Enrique Geenzier | Frente a Los Cines, Chitre, Panama   |  
Hotel amenities
Ranked #2 of 6 Hotels in Chitre
San Jose, Costa Rica
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“They need brains”
1 of 5 stars Reviewed July 27, 2011

Here are some observations:

1. They give each couple one breakfast ticket causing chaos if not dining together.

2. The check-in guy refused to honor the pensionado discount that they are required to give by law. He said the rate was already so good.

3. For some mysterious reason they close the pool at 6 PM. Completely unacceptable of course.

4. Internet was down for over 1 hour in the first 12 hours of stay.

Not what should be expected from the most expensive hotel in town.

  • Stayed July 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Top Contributor
490 reviews 490 reviews
318 hotel reviews
Reviews in 341 cities Reviews in 341 cities
442 helpful votes 442 helpful votes
2 of 5 stars Reviewed January 16, 2011

We were going to the Versailles which was listed as the best hotel in town, this one is right next door and it looked so nice we stayed. Everything was fine except by 11PM children were still screaming and playing in the pool. I called the front office and asked at what time the pool was going to closes and he said "soon". The noise was still going on the pool when the bar next door started blaring music until about 4 AM when a pack of dogs right outside the hotel and our window, stared barking for hours. We also called the front to see if they could scare the dogs away we no results. We paid $115.00 for this and a really cheap breakfast.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gran Hotel Azuero

Address: Paseo Enrique Geenzier | Frente a Los Cines, Chitre, Panama
Location: Panama > Herrera Province > Chitre
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Chitre
Price Range (Based on Average Rates): $
Number of rooms: 108
Official Description (provided by the hotel):
GRan hotel Azuero ubicado en la entrada de la ciudad de Chitre cuenta con 108 habitaciones equipada con aire acondicionado tv portacle,room services, agua caliente, caja de seguridad, elevador , internet inalambrico en todas sus instaciones cuenta ademas con restaurante y bar area de piscina, gymnacio, salon de belleza, 5 salones para eventos,amplios estaciones gratis, recepcion y seguridad las 24 hora del dia. ... more   less 
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