My stay at Isla Verde began with some skepticism since I read over all the reviews first in Trip Advisor, and I very much appreciate the feedback from all guests and the responses from the respective hosts as well.
I have to say that reservation problems appear to be something of the past. I found management was very fair in their reservation policy, all clearly available online, and I experienced no problems at all. In fact, I found management to be liberal and much less stringent with advance deposits and cancellation policy than other places I explored.
Sabine and an apprentice in tourism from Germany who jointly managed the day-to-day affairs -in 3 languages no less- catered to my every request swiftly and professionally.
I experienced no issues with security. Nothing went missing in the unit, and that includes what I kept in the safe.
The one issue that did not get resolved with my accommodation involved a weak WiFi signal from one of the 4 routers at the resort that was to provide that service at my unit (casita Gamez). However, I was able to get the full signal just 50 feet from my back door within a small geodesic enclosure in the center of Isla Verde's beautiful garden that also had a small bar and a place where breakfast is served for those who have that included in their stay. (You might need a small headlamp if you are working at that garden spot at night as lighting is limited there. In fact, I highly recommend that one brings such a head lamp with extra set of batteries -the kind that leaves your hands free. Do this on any trip to a 2nd or 3rd world country. The head lamp I had that bicyclists commonly use also gave me security when walking the roads in the village at night.)
You will also find an excellent health spa and world class registered massage practitioner working right at the Hotel in a small studio there. Mark will give you a 5 star massage, acupuncture treatments, hot stone therapy, and a myriad of other health and beauty treatments for an amazingly moderate rate.
The location is perfect. Everything that the lovely village of Boquete has to offer is within just minutes walking time. There is a bit of traffic on the road leading to another huge resort, but I never found the occasional traffic noise to be an issue. However, if you are sensitive to noise or the occasional exhaust smell of vehicles, ask for one of the units closer to the small river on the property as opposed to the road.
The owner who introduced herself to me and made me feel like I was a member of her family within a week informed me that she will soon be opening a restaurant in a larger building at one end of the property. This is bound to be a huge asset for those who appreciate good food as much as first class accommodations. I expect the same high standards will apply in the restaurant as these do for all of Isla Verde.
Note: If the humidity level (which is actually not that high, given you are 3500 feet above sea level and not on Panama's humid coastline) or if anything else is not quite what you expected, just ask management and they will do whatever they can to please you. That, at least, was my experience.
I would add that the owner was very open to my recommendations about how I thought she might make the little house I rented even better. The recommendations included enhanced WiFi reception, screens on a few windows, a small blue bag or blue box for recyclables in each unit, and some other additional safety measures -all of which are being taken under consideration I was informed.
Isla Verde lives up to its name in another way that merits special mention.... The owners and managers are clearly leaders in Boquete to help protect the environment. They have included a pamphlet in their guest book from Boquete's local recycling committee (ReAl Boquete) so we know what to dispose and what to recycle, and they have printed up explanations about how guests should place used towels, etc on the bathroom floor if these needed changing, and leave towels not needing to be changed on the towel racks. I explained to housekeeping that my bed linen only needed changing weekly, not daily. Housekeeping was done each day and the grounds were kept in perfect condition by the busy gardeners . So Isla Verde was green in more ways than one, and full of brilliant colors!
One final comment: For the reviewer who complained that one of the workers never smiled, I have to remark here that this is really silly and perhaps even a bit sexist. Women are always expected to be smiling in the services industries, but they don't get paid to smile; they should be rated and paid for their devoted and professional work -all of which I experienced for the month I stayed at Isla Verde.
- Also Known As:
- Isla Verde Hotel Boquete