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“Cheap and clean” 5 of 5 stars
Review of Ruwi Hotel

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Ruwi Hotel
3.5 of 5 Hotel   |   P. O. Box 2195, Ruwi 112, Oman   |  
Hotel amenities
Ranked #1 of 9 Hotels in Ruwi
Doha
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Cheap and clean”
5 of 5 stars Reviewed April 14, 2013

We stayed at the Ruwi Hotel for 1 night, the check in staff was great. I requested a extra bed and was told that they would rather move us to a bigger room with 3 beds. The minibar was relatively cheap in comparision to other hotels. The breakfast buffet was included and was fantastic. This is truely a great hotel with very friendly and helpfull staff. The club was a bit noisy at night.

Room Tip: Chose a room as far as possible from the nightclub.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, May 11, 2013
Dear Guest,


We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your comments on trip advisor.

We are pleased to hear the positive feedback on cleanliness, amenities and standard of breakfast buffet at Ruwi Hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best.

Hoping to see you soon at Ruwi Hotel Muscat.


Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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254 reviews from our community

Traveler rating
    100
    89
    55
    7
    3
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40
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75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2013

I stayed in the Ruwi hotel for 3 nights upon my arrival from Dubai at the Oman Bus Terminal in Ruwi. The hotel is only a couple of minutes walk away from here. Found my room clean (with tea-making facilities) and nicely decorated (stayed on the 8th floor overlooking the mountain). The buffet breakfast was excellent and there was a free shuttle bus to the airport. All the staff were very friendly and helpful. The only drawback was that in the evening some of hotel's nightclub clientele were around the pool area, making use of the pool area at that time slightly uncomfortable. Apart from that, I can recommend the hotel to anyone as a stopover in between (bus) journeys.

Room Tip: I advise to ask for a room overlooking the mountain. The other side overlooks a busy road. If you...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, May 11, 2013
Dear Guest,


We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your comments on trip advisor.

We are pleased to hear the positive feedback on cleanliness, amenities and standard of breakfast buffet at Ruwi Hotel.

I thank you once again for posting your comments on trip advisor and wish you all the very best.

Hoping to see you soon at Ruwi Hotel Muscat.


Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 8, 2013

I decided to on a 3 day round trip to Muscat in Oman, while i was staying in Dubai. I chose the Ruwi hotel because i thought it was in old Muscat, i was wrong it was on a busy main road. But the location was still good. The staff were very good and helpful. we only had breakfast as we were sight seeing most of the day, but it was of a good standard. The hotel in general was good with a nice pool.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, May 11, 2013
Dear Guest,


We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your comments on trip advisor.

We are pleased to hear the positive feedback on cleanliness and other hotel standards. The arrangements have been made to further upgrade guest amenities in rooms.

I thank you once again for posting your comments on trip advisor and wish you all the very best.

Hoping to see you soon at Ruwi Hotel Muscat.


Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat, Masqat, Oman
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 20, 2013

Hotels in the general vicinity of Ruwi are always viewed with a skewed eye, being on the other end of fashionable Qurum and Al Khuwair, and away from the high-end resorts further into the coast. Ruwi Hotel was a pleasant surprise for my family and I this past December. The ambience,the amenities and the service of the staff, warrants praise for the fact that you walk in expecting less and leave wanting more. Gym, pool, squash court, Imperial Lounge, pool bar, pool hall, club bar and a restaurant are all found in the hotel... which is usually unexpected from a city hotel. Looking forward to spending more time there as time goes by.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, March 24, 2013
Dear Guest,


We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your comments on trip advisor.

We are pleased to hear the positive feedback on cleanliness, amenities and service standards of Ruwi Hotel, also glad to note that you have enjoyed the facilities of imperial lounge, pool parlor and gymnasium.

I thank you once again for posting your comments on trip advisor and wish you all the very best for your future endeavors.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2013


The Ruwi is a basic but clean and friendly hotel.

I stayed there in March 2013, it's reasonably close to local shops etc.

The Gym and food are very good. It has a squash court if you take your racket!

Thanks to all the staff at the Ruwi for a pleasent stay,

Regards,

Lee.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, March 25, 2013
Dear Guest,

We at Ruwi Hotel- Muscat, sincerely thank you for patronizing our hotel and posting your comments on Trip advisor.

We are pleased to learn that you have had a pleasant stay at Ruwi Hotel - Muscat. We sincerely thank you for continuous patronage of Ruwi Hotel, also like to inform you that hotel rooms, lobby, swimming pool area would be further upgraded during the year 2013.

Thank you once again for posting your comments on Trip advisor and we look forward to welcome you again at Ruwi Hotel – Muscat.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2013

No complaints really. I got what I expected thanks to the previous reviews. There is no central area to Muscat - you either pay a premium for the 5-star resorts along the coast towards the airport or find a smaller hotel in a secondary location. Ruwi, like the other areas is a $5-10 taxi ride to anywhere in the City. $20-25 to the airport. I never saw the advertised airport shuttle bus. Ruwi itself reminded me of Mumbai (minus the smell). They call it Little India; fascinating for the westerner but don't expect to find restaurants and nightlife - the area caters to Indian workers. Similarly the Ruwi Hotel is mainly patronized by Indian businessmen but there are a few tourists. The bonus for me was the bar which was open from noon (rare) and even though it's pretty basic the staff and Omani and Filipino patrons were very friendly. There is also a poolside bar if you want to smoke outside. Restaurant food is quite good - western and Indian, and the buffet breakfast at $6 was fine. Helpful restaurant staff. Hearing about the noise from the bar I got a 9th floor room but I needn't have bothered. The hotel was quiet during my stay and the only noise came from the overpass below (when the windows were open). Only downside was the ladies on the reception desk. Attentive? Not.

Room Tip: Upper floors away from the overpass. In Summer it doesn't matter because your window will be cl...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, March 25, 2013
Dear Guest,

We at Ruwi Hotel - Muscat are thankful to you for posting your comments on tripadvisior website. We are very happy to note the positive comments on hotel standards and service of the staff. We also have made arrangements for extra training lessons for front office staff on customer care.

Thank you once again for posting your comments on Trip advisor and we look forward to welcome you again at Ruwi Hotel – Muscat.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 8, 2013 via mobile

hi, we stayed at the hotel for 3 days. If you want a place to stay for a reasonable price, and you are able to accept certain "minuses"' then this hotel is an option.
The hotel is located in Ruwi, 3 Real taxi drive from the old souk (6 EUR). The hotel needs rennovation, specially for doors and furniture this is too obvious, as well as for the bathroom, but still, you can stay with an acceptable comfort in the room. Our room was clean, and I could not detect any strange "smell"' that usually comes up from old hotels.
The breakfast is fair for such a hotel, and the staff is "tipical" from the region, I mean you should repeat things three times until you will be sure that they understood. The guys at the room service are as nice as slow.
I agree with some comments regarding reception, they are very slow, specially in the check out, but correct.
The wireless is for free, but also slow...
We recommend this hotel if you look for an affordable place with no negative surprises.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Ruwi Hotel, responded to this review, March 25, 2013
Dear Guest,

We at Ruwi Hotel - Muscat are thankful to you for posting your comments on tripadvisior website.

We are pleased to hear the positive feedback on cleanliness and friendliness of room service staff. However all concerns pertaining to the inadequacies in hotel standards have been addressed with the concerned departments.

I thank you once again for posting your comments on trip advisor and wish you all the very best for your future endeavors.

Yours sincerely,

Harsha Theverapperuma
General Manager
Ruwi Hotel-Muscat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ruwi Hotel

Address: P. O. Box 2195, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Ruwi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ruwi Hotel 3.5*
Number of rooms: 100
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