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“Decent Enough” 3 of 5 stars
Review of Al Falaj Hotel

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Al Falaj Hotel
4.0 of 5 Hotel   |   PO Box 2031, Ruwi 112, Oman   |  
Hotel amenities
Ranked #5 of 8 Hotels in Ruwi
Oman
Top Contributor
88 reviews 88 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
98 helpful votes 98 helpful votes
“Decent Enough”
3 of 5 stars Reviewed May 16, 2013

Just stayed one night inThe Falaj Hotel in Oman. It is a typical 3 star hotel. The rooms are small but clean although the fixtures and fittings are old and tired. My view was over the roof of the hotel and there was construction outside which started at 6am in the morning! However the staff were very friendly and the gym is excellent. Its location in Muscat is good but the local traffic makes it dufficult to get around. There is an excelelnt pub attached to the hotel called Nuts & Bolts which serves great Indian food at good prices. If you want to get into the mountains, local villages and beaches its close to everything but dont expect luxury here. Its a good, honest, basic hotel and reasonably priced.

Room Tip: Come to Oman anyway it is a very beautiful, peaceful and magical country!!!
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, June 21, 2013
Dear Client
Our heartfelt appreciation for taking time to write about our services and standards. The most valuable recommendations we provide to our customers are comments from our past clients. We highly value comments and the entire team hear at Al Falaj hotel appreciate your feedback.

We do review the comments regularly and it helps us to do our utmost best to improve areas that needs to be improved..
Yes it is a reasonably priced four star hotel and prices are very competitive in comparison to rest of the hotels in the area. We maintain traditional Omani Hospitality and our ambience and recently refurbished lobby and restaurant reflects the Omani Architecture.
I have passed on your comments about the Nut and Bolts food to the team at the Pub and I have thanked them personally for that.

Please do contact us on you next visits to Muscat and we look forward to welcome to your home away from home in Muscat.

Best Regards

Binny Ramachandra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
    57
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Muscat, Oman
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 8, 2013

As the title Says , Just the right place for all kinds of travellers , Hotel is situated right in the middle of Downtown , Church , Temples across the road for the faithful and Bar above and below for the sinners, Old Muscat is just a 5 Minute drive from the hotel to know the tradition despite progressive growth in the country. The hotel is a pleasant stay for all kinds of travellers , However if you are new in town and by yourself, You might need to take the hotel taxi to tour you around. The hotel has good restaurants and Bars serving continental , Western and Indian Food, The 8th Floor has a Japanese restaurant which is only one in the town. There is an indian Restaurant for Asian Food Lovers, The hotel staff are mainly asian and absolutely hospitable In general this hotel suits all kinds of Travellors . This is rated as a 4 Star Hotel and in my opinion decent for those folks from Europe, USA or Australia

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, June 21, 2013
Dear Client
Our sincere thanks for writing to us and letting everyone know about our product and services. A good recommendations from one our satisfied client is what we most value. We are happy to hear that you enjoyed our food and the services. We are very proud of our Japanese Restaurant; it is one of the oldest in town and known for the quality of its food and authentic Japanese cuisine.
Hope you your stay in Muscat was a successful one and the Team hear at Al Falaj look forward to make your next vist hear a memorable one.
We look forward to seeing you again in the near future.

Best Regards
Binny Ramachandra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
1 review
5 of 5 stars Reviewed May 2, 2013

The location is great with everything around you, The MuttrahSouq, Palace etc., We had wondered if we would be too far away from the shopping areas but taxis proved to be cheap and we made full use of them. The hotel was immaculate and the staff were always friendly and helpful.
We stayed here for a weekend and the place was great...rooms lovely ..free WIFI everywhere ! Even by the pool. Within reach to all the local attractions.Great Front Desk staff always going out to meet your requirements. Manager “Zameer” very much concerned about the well being of his guest and always very caring

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, June 21, 2013
Dear Guest
We highly appreciate your comments and endorsement of our services this is the way we could built our reputation with our other clients. Your massage has given a great motivation to my team. This is their ultimate goal. That is to achieve highest customer satisfaction.
We thank you once again for taking time to write about us and we look forward welcome you back in the near future.
Thank you
Binny Ramachandra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 2, 2013

We chose the Al Falaj Hotel, Muscat because of it's reviews from tripadvisor of being nearer to the souq and other local attractions.I am so happy that we did. it was far more than we expected, The staff was extremely helpful and did everything they could to meet our needs.The rooms were very clean and comfortable. The location is a short cab ride away from many of the attractions and the cabs are reasonably priced. Breakfast buffet was wonderful.Pool was very cleanand in my opinion so was the entire hotel.Very happy with our stay.Mr.Zameer was nice man

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, May 7, 2013
Dear Guest

I was delighted to receive your note, and was especially pleased to read your kind words about our services and my team. It made me happy to know you feel at home with us. We too enjoyed reading your comments and I would like let you know how gratifying it was to receive your kind note of support and encouragement. I have personally thanked my team and Zameer for the efforts and services they have provided to make your stay a wonderful one.
Again, please accept my sincere thanks. I look forward to see you once again in the near future.

Thank you
Best Regards
Binny Ramachandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed May 2, 2013

We stayed here for a weekend and the place was great...rooms lovely ..free WIFI everywhere ! Even by the pool. Within reach to all the local attractions.Great Front Desk staff always going out to meet your requirements. Manager “Zameer” very much concerned about the well being of his guest and always very caring.

Will appeal to singles couples and families and has s range of restaurants & bars on different floors that caters accordingly. Very difficult to leave the place honestly!
We enjoyed our breakfasts and dined at the theirrestaurants each night. We especially enjoyed their Indian restaurant on the Ist floor.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, May 7, 2013
Dear Guest

My sincere thank to you for taking time to write about our products and services and letting all our viewers know what we have to offer.
I have taken the liberty of sharing your endorsements of our services with the other members of the team -the real movers and shakers in this enormous effort. Your words were a great encouragement for them. They, as much as I, deeply appreciate clients who write about us and our services.
Again, please accept my sincere thanks. I look forward to welcome you again next time you are visiting Muscat.

Thank you
Best Regards
Binny Ramachandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

I am actually still here and felt compelled to post a review. I was slightly intrepid about the Al Falaj but it is lovely. Nice and homely, decent room and staff very helpful. The gym is fantastic, best free weights section I have ever seen. Wifi is pretty good, food decent and pretty inexpensive. Will certainly stay again.

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, May 7, 2013
Dear Guest
Thank you very much for telling us how much you have enjoyed staying with us. I'm so pleased to know that it brightened up your holiday. I am sure that your comments will motivate our clients to patronize our hotel .It certainly is an excellent motivator for my team. To make a difference to our clients services we need our clients support by letting the viewers know when things are right.
Thanks again for your kind comments and taking time to write about us.
Thank you
Best Regards
Binny Ramachandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed April 22, 2013

worthy hotel to stay. good reachable but, getting a taxi is difficult. food is not so great but, rooms r fairly ok, internet is superb and it is well in the city. travellers who visit on a business purpose can opt this hotel. this is not a bad deal.

Room Tip: take a pool faciling room, they are better...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwasil, General Manager at Al Falaj Hotel, responded to this review, May 7, 2013
Dear Guest,
We appreciate you precious time spends on your feedback. This is what we are looking for. Guests who write about us letting the other clients know about our products and services. This we value very much.
I am little bit disappointed know that the food was not very appealing. Our Chef and the kitchen team has taken a note of your suggestion .we will certainly look into this.
You may also be interested to know that we have a 24 hour hotel taxi service at the hotel l and it can get busy during peak periods. In this situation our normal procedure is to ask clients to book a taxi one hour before the required time so that the reception can make arrangement to avoid any delay.
Once again on behalf of my team I would like thank you for writing about us and we look forward welcome you back in the near future.


Thank you
Best Regards
Binny Ramachandra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Al Falaj Hotel

Address: PO Box 2031, Ruwi 112, Oman
Location: Oman > Muscat Governorate > Ruwi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 8 Hotels in Ruwi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Al Falaj Hotel 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Al Falaj Muscat

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