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“Nice position at Walvis Bay” 4 of 5 stars
Review of Protea Hotel Pelican Bay

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Protea Hotel Pelican Bay
3.5 of 5 Hotel   |   The Esplanade, Walvis Bay, Namibia   |  
Hotel amenities
Ranked #3 of 4 Hotels in Walvis Bay
Milano
Top Contributor
108 reviews 108 reviews
43 hotel reviews
Reviews in 53 cities Reviews in 53 cities
43 helpful votes 43 helpful votes
“Nice position at Walvis Bay”
4 of 5 stars Reviewed August 28, 2012

The hotel is located in front of the bay and from the rooms you can see flamingos! It's really nice and you can forget to be in a harbour area. It's a normal traditional architecture as the ones you can find in US. Rooms are quite comfortable even if not too large. Very nice commo area with fireplace and many sofas. Rich dinner buffet.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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81 reviews from our community

Traveler rating
    4
    49
    17
    8
    3
See reviews for
4
25
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Lusaka, Zambia
1 review
4 of 5 stars Reviewed August 28, 2012

We stayed at Pelican Bay Hotel during our visit to Walvis Bay. For this specific trip we were interested in staying by the ocean, rest and do some activities. Pelican Bay is located right next to the promenade in Walvis and it is therefore a decent number of restaurants, cafes and tour agents in the immediate proximity. One can easily walk from the Hotel to these places, which makes transport very easy. The hotel is located right by the shore, and all rooms are facing the Atlantic Ocean.

The staff was very friendly and helped us in a great manner whenever we asked for help or advise. The standard of the rooms was also good and we didn't feel we missed anything during our stay. I think it is good value for the money!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windhoek, Namibia
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 8, 2012

We spent the past weekend at this hotel. My first impression upon arrival Friday night was that the staff were not too friendly and certainly not overly helpful.

Whilst the room was small, the beds were firm to hard. The linen was crisp and clean and there were more than enough pillows. What did impress me was that there were hollow fibre as well as fluffy feather pillows. I loved that.

The bathroom however needs quite some attention. It appears that the room at some stage was flooded. The cupboard under the sink shows sever water damage. The door to this cupboard has become unhinged and hangs loosely to one side.

The ground floor rooms have a door leading onto a small wooden deck. From this deck it is but a few step to the edge of the Walvis Bay lagoon. I found this to be a great feature, but the door handle is loose and soon will fall off. Another drawback is that this door can only be opened from the inside. I guess it was designed this way as a safety precaution, but if the door happens to close behind you, you are stuck outside your room.

On Saturday night we were rudely woken by a security guard who demanded we close our windows. According to him he had spotted some "undesirables" lurking around the hotel. Surely it would be this persons duty and function to ensure the guests are safe and not run around in the middle of the night waking all occupants and giving them orders!

Our breakfast was good. The staff serving the patrons though seemed very distant and disinterested.

In closing I'd like to state that I find the rates of this hotel exorbitant. They have a great location, yet the staff and rooms do leave a lot to be desired.

  • Stayed July 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Johannesburg, South Africa
Top Contributor
84 reviews 84 reviews
70 hotel reviews
Reviews in 66 cities Reviews in 66 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 24, 2012

After a three day trip in the desert on the way up to Walvis the Protea was a welcome stop over. We chose to stay in Walvis as we figured that should we require service to our cars, Walvis would be a better stop than Swakopmund. The proved to be the cae as several cars in our group required repairs and the hotel reception gave good advise on repair and spares shops etc.

Good rooms and good service. Everything worked except the wi-fi which was down on coverage. The breakfast meal was adequate and as expected.

We will stay again

Room Tip: Rooms overlooking the Bay are great
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  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2012

We stayed at this hotel for 1 night, after a long backroad drive from Windhoek, so we were really looking forward to arriving. Check in was smooth and painfree. The rooms are quite nice, not 5 star, but definitely the 4 star that this Protea has attached to it. The furniture has a beach feel about it, making it feel like a proper holiday hotel. We had a ground floor room which was really lovely, as you can open your door and walk straight over a small piece of grass to the edge of the Lagoon. Although the Walvis bay harbour is right next door, it wasn't noisy at all. Breakfast was really good here. We didnt have dinner at the hotel, we went nextdoor to the Raft restaurant which was fantastic as well. We saw Dolphins, Flamingos and Pelicans. The Wi-fi doesnt work at all, we tried it in all places and could not get a connection at all. Staff were friendly and would suggest this hotel for those wanted to stay out of the main towns of swakopmund and Walvis bay. It really was worth the stay.

Room Tip: I liked the ground floor rooms, I would request one of these.
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  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yarm, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 23, 2012

A very good hotel with clean well equipped rooms, fantastic restaurant and incredibly friendly and helpful staff.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Top Contributor
125 reviews 125 reviews
63 hotel reviews
Reviews in 67 cities Reviews in 67 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 30, 2011

View of the bay from rooms as well as the dining room. Watch flamingoes and pelicans before heading off for a stroll along the esplanade. Well set-up. If you are a non smoker make sure you request a no-smoking room. Plenty of parking.

Room Tip: For non smokers make sure you request a no-smoking room
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  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel Pelican Bay

Address: The Esplanade, Walvis Bay, Namibia
Location: Namibia > Erongo Region > Walvis Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Walvis Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Protea Hotel Pelican Bay 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Protea Hotel Pelican Bay - Your Refuge on the Walvis Bay Lagoon. Protea Hotel Pelican Bay overlooks one of the most important wetland areas on the African Coastline, the Walvis Bay Lagoon, declared a Ramsar site to ensure that its protection is guaranteed by the Namibian government. With its temperate climate, Walvis Bay and the Protea Hotel Pelican Bay offers a safe refuge from the Atlantic Ocean to the abundance of majestic flamingos and gigantic whales that flock to these waters. With uninterrupted view of the Walvis Bay Lagoon, where dolphins are often spotted playing in the water, Protea Hotel Pelican Bay offers comfortable en-suite rooms, a restaurant, bar and coffee shop, as well as secure parking. ... more   less 
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