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“Wonderful” 5 of 5 stars
Review of Michlifen Ifrane Suites & Spa

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Michlifen Ifrane Suites & Spa
5.0 of 5 Hotel   |   Avenue Hassan 2. BP 18, Ifrane 53000, Morocco   |  
Hotel amenities
Ranked #1 of 9 Hotels in Ifrane
Brighton, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Wonderful”
5 of 5 stars Reviewed August 23, 2012

We visited during Ramadan and had Iftar at the Moroccan style restaurant. It was truly wonderful. Michlifen has to be one of the most beautiful hotels in Morocco, great decor, location and service. I shall be booking for a much longer stay next time and trying out the amazing Spa!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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127 reviews from our community

Traveler rating
    86
    18
    11
    3
    9
See reviews for
29
56
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 23, 2012

The hotel is 5 star with nice decoration and very clean, though the rooms were beatiful and luxury but small in size, the worst thing in this hotel is the staff, they are unfriendly and rude, even though you ask them for a favor they would mostly apologize !
Surprisingly a 5 star hotel has only 2 check in desks and no conseirge !
The staff shoukd be replaced to enjoy in this hotel.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ithaca, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2012

The hotel is awesome. We did not stay in the hotel, but we did use the services of the spa. It was one of the most beautiful spa's I have ever seen! I only wish I lived closer. The entire spa including the pool was spectacular!

Room Tip: You must visit this hotel and spa!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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marbella
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 28, 2012

This boutique ski resort-meets-palace style resort is huge and the lobby is spectacular, but the most amazing part is the outdoor deck just outside the bar and breakfast areas - you go down a few steps to the pool, which is "joined" to an indoor pool which even has a chimney so you can swim in winter and watch the snowflakes falling. A lot of money was spent on renovating this property and it shows. I believe it's the sister hotel to La Mamounia in Marrakech and it really deserves to be 6-star. Rooms are beautiful, the views even more so and if it's tranquility and fresh air you want, it's on offer in spades. I'm surprised the other reviewer had poor service as the staff couldn't do enough for us and the breakfast is fit for a king (one of King Mohammed VI's residences is a palace down the road and you can see the emerald tiled roof from your balcony!).Brits don't have a clue about this hotel, seems to be on the radar for some Europeans but mention it in the UK and nobody's heard of it.

Ryanair have just pulled out of Morocco (almost totally) and there are no more Stansted (London) to Fez flights which will impact Fez. After Oct 1 2012 you'll have to get to Fez via. Paris or Milan or Brussells depending on the time of year/airline. So a big BOO to Ryanair. They cancelled my flight after I'd booked it. But if you're in/around Fez and fancy a trip into the mountains to Michlifen, the ski resort, this beautiful, fairytale palace of a place awaits you...

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Monte-Carlo, Monaco
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 13, 2012

The hotel is amazing, the SPA is great however the service is very poor. Especially the service of bar and restaurants. The staff is not professional and not friendly. However the service of the SPA is great.

The rooms are gorgeous.

The staff needs to be trained in a better way especially the waiters.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Casablanca, Morocco
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 10, 2012

I just checked out after 4 days at the Michlifen and it was a truly amazing experience. More than the stunning location, the impeccable and beautiful hotel, the gourmet food and the supercool spa... I would like to praise this hotel for service.

We were there with a little 1 yo baby and the level of care we received was beyond exceptional. The baby was so in love with the receptionists, the barman, the waiters and the housekeeping ladies that he would bang at the door of our suite to go out and meet his friends!

Definitely one of the best Hotels in Morocco.

Room Tip: Spend the extra money for a suite. It only costs around 50% more than the rooms but it's three t...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rabat
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 23, 2012

This magnificent luxury hotel is one of the best in Morocco. Situtated in downtown Ifrane, with its European style chalets and a gorgeous downtown park that is walking distance from the hotel. The hotel itself is nicely decorated with an interesting architecture. It was mostly empty the weekend we were there in early March.

We stayed here following a nearly 7 hour hike in the Middle Atlas mountains, through oak and cedar forests and an encounter with barbary macaque monkeys. The hotel had helped to put us in touch with a knowledgable and trusty guide who spoke English, French and Arabic and who helped us to navigate the terrain from a trailhead in Azrou (about 1/2 hour from Ifrane).

For such an expensive 5 star hotel (about 290 euros /night for a double room) we have high expectations. Below are some observations that distracted from a perfectly comfortable stay:

- The welcome drink in the lobby was inadvertently offered only to half of our party. Normally this would not be an issue, but after a several hour early morning drive to Ifrane and an all-day hike, a fresh glass of juice would have hit the spot! We brought this omittance to the attention of a hostess in the lobby and asked that our welcome drinks be sent to our room, which they did.
- We found the rooms somber, and in need of more lighting.
- The shower head in our bathtub didn't work, which made for an uncomfortable clean up experience.
- The sink plug didn't work
- The complimentary electronic scale was out of batteries
- We were unable to locate a heating thermostat in the room, which was very hot. Although it was winter time, we ended up opening up the window - - an unnecessary waste of energy too.
- The pool area is beautiful but the water was over chlorinated and literally burned our skin!
- The dinner was decent but over-the-top expensive.

On the plus side, the service was very good all around. The rooms were clean with great views of the mountains and pool area. The breakfast buffet was also very good, with a nice mix of continental and Moroccan specialties, and better value than dinner. Most importantly, it has a helipad, just in case you might ever need one.

As the management seemed very attentive, I would imagine that they are interested in improving these details to make the best experience possible for their clients. Since we live in Morocco and there are few places like this hotel, we will likely return to the hotel for a weekend during the summer time to try out their outdoor pool, in the hopes that they've mastered the ph balance by then.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Michlifen Ifrane Suites & Spa

Address: Avenue Hassan 2. BP 18, Ifrane 53000, Morocco
Location: Morocco > Meknes-Tafilalet Region > Ifrane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Ifrane
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Michlifen Ifrane Suites & Spa 5*
Number of rooms: 71
Official Description (provided by the hotel):
Michlifen Ifrane Suites & Spa is located at an altitude of 1650 m, in one of the most privileged and attractive regions of Morocco : The Central Middle Atlas; at equal distances from the 2 main imperial cities of Meknes and Fez. An extremely fertile area, rich in waters and pastures often described as the “Little Switzerland” of Morocco.Open in 1973 and conceived by the famous designer André Paccard. Michlifen Ifrane Suites & Spa has been entirely renovated. ... more   less 
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Also Known As:
Michlifen Ifrane Suites And Spa
Michlifen Ifrane Hotel Ifrane

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