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“Very Nice Suprise!” 5 of 5 stars
Review of Palazzo Desdemona

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Palazzo Desdemona
3.0 of 5 Hotel   |   12-14 rue Youssef el Fassi, Essaouira, Morocco   |  
Hotel amenities
Ranked #29 of 76 Hotels in Essaouira
Casablanca, Morocco
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very Nice Suprise!”
5 of 5 stars Reviewed August 29, 2009

This small hotel is located inside the walls of the old city. Very friendly and helpfull staff (helped carrying luggage to the car parked far from the hotel).
Amazing rooms with very nice local design. The lobby is the "must see" place : each summer, the owner invites an artist to present its work for free. The lobby is then converted to an art gallery. This summer the artist was "Azzedine Abassi". Not only did he present his work, but he used to come to the lobby each morning at 9.00 and work there until 3.00pm (Very nice and affordable painting by the way). Almost forgot : breakfast is served in the lobby :)
And should you need to stay in touch with work or relatives, you have free access to wifi connection.
we spent 6 nights in this hotel and we'll surely go back very soon.

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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165 reviews from our community

Traveler rating
    74
    58
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Devon
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed March 28, 2009

This hotel is well situated, and the common areas are beautifully appointed. However, the welcome we received was less impressive. Despite the fact that the ground floor is a Salon de Thé, we were not offered any refreshment on arrival after our three hour trip from Marrakech. In fact, we were not even offered a seat while we filled out the tourist forms. This was in direct contrast to our experience at the riad in Marrakech, where we had just spent three days, and we were quite shocked.

Our room was equally disappointing. The hotel prides itself in having open views, yet our room overlooked a brick wall of a building being renovated eight feet away on the other side of a back alley. The shower room was particularly shabby and was in dire need of renovation, which would not cost the earth in Morocco. We were, in fact, shown three rooms, all at the back of the hotel and all of an equally poor standard.

We asked if we could upgrade to a room at the front of the hotel, but were told they only had suites left. The rate we were quoted was Dh 1700 a night, ie Dh 1000 more than we were paying. We subsequently discovered, by looking at the list of rooms and prices displayed at reception – by law all Moroccan hotels have to display current prices at reception - that the dearest suite in the hotel was Dh 1400 a night. When we pointed out to our host that one of the rooms at Dh 900 a night would be ideal for us, he maintained that they were all booked. Yet the hotel seemed very empty.

We were made to feel very unwelcome by our host, and while the situation of the hotel made up for this to some extent, the substandard room was another negative.

  • Stayed February 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NZ
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 7, 2009

I spent 2 nights in this hotel. The rooms were spacious and clean, and the staff were friendly. The breakfast was good, with the typical fresh orange juice, coffee and pancakes.

Unfortunately on both mornings, there was no hot water for a shower. This was dissappointing when we were paying the equivalent of 90 pounds a night for a double room.

The location was excellent however. It is just inside the medina walls, with a carpark very nearby on the outside of the wall.

  • Stayed December 2008, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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zurich, suisse
1 review
5 of 5 stars Reviewed October 26, 2008

walking around in search of a nice place to stay, we found this palazzo by accident. the rooms are all unique and spacey, the terrasse is awesome (we had the whole place to ourselves), you can see the ocean and the harbor and don't really need to go to the beach if it's too windy.
the staff was very very nice, friendly and helpful.
we had 9 great days and would recommend it anytime.
greetings from switzerland!

  • Liked — the uniquness of our room
  • Disliked — nothing
  • Stayed October 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 29, 2008

Not having booked anywhere in advance of arriving in Essaouira we wandered around, had a look at a few places then settled on Palazzo Desdemona - after securing a bit of a discount! The location is good and the interior and rooms are done out very well, the larger rooms are especially nice. Overall we had a good stay there, although it did feel very empty and it's a real shame that they haven't made more of their roof terrace. Staff were very nice.

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Additional Information about Palazzo Desdemona

Address: 12-14 rue Youssef el Fassi, Essaouira, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#31 Romantic Hotel in Essaouira
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palazzo Desdemona 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
Palazzo Desdemona Essaouira
Palazzo Desdemona Hotel Essaouira

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