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“Amazing riad in a great location! Clean and great value for money!” 5 of 5 stars
Review of Emeraude Riad Hotel

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Emeraude Riad Hotel
2.0 of 5 Hotel   |   228 rue Chbanate | Petite Porte Bab Marrakech, Essaouira 44000, Morocco   |  
Hotel amenities
Ranked #41 of 77 Hotels in Essaouira
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Amazing riad in a great location! Clean and great value for money!”
5 of 5 stars Reviewed May 20, 2012 via mobile

I loved this riad! Great location and easy to find! Room are good size and clean! Breakfast was fresh and great to eat up on the terrace! Staff were friendly and helpful.

I didnt expect such great quality for the price! Would 100% recommend!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    51
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    11
    4
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Memphis
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2012

My husband and I just came back from Morocco and although he has been here before, it was my first experience in a real medina. We arrived in Essaouira close to midnight, hungry and tired. The man who greeted us, Brahim gave us some local currency (we did not have the time to exchange) so that my husband could get some food.
The hotel was nice and quaint and the staff was super nice and patient with my broken french :) Everyone was helpful for information about renting a car, local eateries, and merchandise. I suppose I enjoyed my stay here because I felt like I was staying in someone's home. It was nice and quiet during the night and the medina is enjoyable during the day. Although a couple of the rooms were small, they are clean, and well decorated with paintings and local art.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 1, 2011

We stayed 3 nights in Sept 2011 and had a pretty good experience ; rooms are nice and well decorated also a little small ; the pictures on the website might be misleading , some parts of the hotel are a bit tired - breakfast on the roof top is enjoyable ; staff is friendly and gives good advise ....

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnley
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 26, 2011

This is a great little hotel/riad near the south east walls of the Medina. Only a few minutes walk from the Supratours bus depot and a 5 minute walk to the souks and to the beach where there are plenty of cafes/resturants to suit every budget.
Our room was situated on the roof terrace, and although small (particuarlly the bathroom) it was perfectly adequate. The breakfast of bread, jam and croissants were huge and one was plenty for 2 persons.
My only complaint was that the local children all seemed to congregate under my bedroom window to play football at the end of fast (as it was Ramadam) and we were kept awake til 2-3am every night by thier noise.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2011

The website is an extemely airbrushed version of the hotel. It is quite a bit more tired looking than what shows and clever photo angles mean that you cant see just how small the rooms are. Our double bed was pushed to the wall there was only space for 3 people to stand in the room. The rooms are hostel style in that walls were paper thin. I would only recommend if you are not sharing a room and a heavy sleeper. Plus side is the breakfast was decent (though never had a bad one in Morocco after 2 weeks travel), staff were nice and the bathroom was clean.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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fredettom, Propriétaire at Emeraude Riad Hotel, responded to this review, January 5, 2011
Hello, thank you for your message.
I knew you were angry with me, you've booked with an agency here travel. You wanted to cancel last night, but there are conditions cancellation very precise with the agencies. I asked you to get closer your agency to cancel, you do not want, and have been obliged to pay last night.
I've never hidden the fact that our rooms are not very large so you can see all guides and even some forums.
We tried to make this disadvantage an advantage in decorating the hotel with taste, by arranging the rooms properly. They are very cozy. We bathrooms redone recently. And everyone loves them.
And especially our strong point: the terrace solairum.
By cons, our hotel is entirely to photos that have obviously been taken by a professional
There was a lot of heavy rain this year and the painting was damaged, I start painting
Jan. 10, 2011. I'll put pictures on tripadvisor
Thank you for your comments and I hope you had a pleasant stay.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
2 reviews
4 of 5 stars Reviewed August 26, 2010

The Ryad is clean and nicely decorated by the owner himself. Durind the ramadan period it could be a little bit noisy at night....but it's part of the cultural and traditional aspects of this place at that time period !!!
The personnel is very nice and helpfull, ask them what you need and you will be heard at any time !
The breakfast is served on the roof terrace where you can chill out or spend some time scheduling you day trip....by the way the hotel offer a wide range of activities (quads or camel excursions, hammam and spa....).

We had a lot of fun here and we are already planing to come back for new year's eve....We've been told that it's more than 20°C !

  • Stayed August 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Amsterdam, The Netherlands
Top Contributor
71 reviews 71 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed August 18, 2010

The hotel itself is clean and nicely decorated, but needs a renovation (do not trust the images from their web-site). But noise is terrible. Depending on the location of your room you have a choise between screaming children (day and night), circular saw (during the day), noisy neighbors walking upstaires and downstaires (day and night). But the personnel is worst of all. Simply ignoring your requests. Smoking downstaires (day and night), the smell comes directly to your room. We asked for a breakfast (we paid in advance) to be served at 7.00. The guy was sleeping and there were no breakfast. waked up, he brought a COLD coffee. Anyway, the place itself and a breakfast are overpriced. The view from roof terrace is horrible - comparing to other riads in more touristic part of Essaouira. You can definitely find something less expensive and more quite for the same price or less.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Emeraude Riad Hotel

Address: 228 rue Chbanate | Petite Porte Bab Marrakech, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
#23 On the Beach Hotel in Essaouira
#28 Romantic Hotel in Essaouira
Price Range (Based on Average Rates): $
Hotel Class:2 star — Emeraude Riad Hotel 2*
Number of rooms: 10
Official Description (provided by the hotel):
The Hôtel Emeraude is a traditional riad in the 18th century.Our 10 rooms are arranged around a patio. The rooms are beautifull decorated and have every comfort, excellent beds, private bathroom, dressing, hair dryer, and quiet.The breakfast included in the price, is served on the terrace, panoramic views of the medina, lounger, sofa.A computer is available at the reception, and we also have free Wi-Fi.We arrange airport transfert and have a public car park 24/24 h. ... more   less 
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Also Known As:
Emeraude Hotel Essaouira

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