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“Very welcoming and nice hotel” 5 of 5 stars
Review of Hotel des Iles

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Hotel des Iles
4.0 of 5 Hotel   |   Blvd Mohammed V, Essaouira 44000, Morocco   |  
Hotel amenities
Ranked #61 of 78 Hotels in Essaouira
Green Bay, Wisconsin
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Very welcoming and nice hotel”
5 of 5 stars Reviewed February 14, 2012

I remember when I was a kid in 1975. My father Mokhtar Zerhouni known as a hero in that town, we were treated very well. I went back in 1991 and I was treated like a king without knowing who I was.
People are very nice in a extaodinary location. I LOVE ESSAOUIRA, CITY OF THE WIND AND FRESH FISH .

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Najib A, Responsable relations clients at Hotel des Iles, responded to this review, November 17, 2012
Thank you for taking the time to post a comment on tripadvisor about your stay in Hotel des iles. Comments like yours can help us improve the quality of our service.
Hope to see you soon again in our hotel where our greatest care will be reserved to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Rabat, Morocco
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 10, 2011

Liers.

My parents saved money for 3 years to come and visit me here and this hotel ruined their first impression of Morocco and hurt our relationship.
I called the hotel several times to confirm our reservations to ensure two things: that we would have nice rooms with a view of the ocean and would have quiet at night. Our initial rooms were on the ground floor with a bad view and the noise from the club with inexcusable. No one could sleep and we all got sick because of it.
We arrived at 10pm and despite the fact that I called twice to confirm that day the staff didn’t know were coming. Can you imagine bringing your family to a hotel after forty hours of travelling to a hotel where they were going to pay a lot of money and almost be turned away?!!! Then we couldn’t eat because it was too late. There are prostitutes going in and out of the hotel and the music from the club starts at midnight at goes until 5 am. They play the loudest music I have heard here, after living in Morocco for a year.
The staff was part of a scheme that cheated us. Before we left we asked about transport to Marrakech. The staff at the hotel said they could arrange a grand taxi for us the next day. We were told that it would cost a certain amount of MAD and we agreed. Even after waiting for an hour with the owner of the taxi service, once we were in the vehicle we were told that it would cost more. When I argued, the man insulted me and my family in a very disgusting way. Furthermore, they insisted on us paying before leaving and during the trip to Marrakech the driver insulted me further. They should be ashamed to do business with such people.

They lied to us about the condition of the hotel, the noise and the transport to Marrakech made me very ashamed to live in Morocco.

Room Tip: If you get the good rooms with a view, you won't be able to sleep because of the club outside an...
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  • Stayed September 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 2, 2011

We arrived at Essaouria for four days of our holiday after staying in Marrakesh for eight days and it was certainly alot quieter here. We travelled with Supatours, a very pleasant and comfortable journey. The barrow men descended on you as soon as the coach arrived which was a little intimidating but as we knew the hotel was only a short walk away we stuck to our guns and continued to say no thank you, no matter how many times they told us there was no taxis into the square! The hotel staff are very friendly and the restaurant staff were especially attentive, they would jump up and ask what they could do for you if you so much as glanced at them! They were really lovely, chatty and friendly. The food was ok. The hotel is a little dated and could do with a little work on it but no major problems. The pool was a definite no no when we were there but they were sorting that out. The square is only a very short walk away and nice to walk around, people didnt seem to be too overpowering. There was a little man in the port that struck up a conversation with us, he had a pocket book full of pictures and a wealth of information about fishing etc and the island. We knew he would expect money after taking us on a tour of the port and talking for about half an hour about all sorts of stuff and were quite happy to give him some because he was quite interesting really, but I think what ever we had offered him he would have wanted more, so start low and go up slowly!! We found the noddy train a good little ride around for about 15 mins and saw parts we may not have done otherwise and it was really cheap. If you go in summer dont be fooled into thinking you will not get burnt because it is quite windy, I didnt wear a hat or much sun cream one day and was ill the next day with what felt like sunstroke.

Room Tip: A sea view room at the front rather than a bungalow by the pool
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 21, 2011

We were stuck for a place to stay and were so tired after a tonne of travel that we settled on this one.

Positives: It's on the beach, close to the medina and has wifi in the lobby. There is also a bar/lounge and a pool. AC in room.

Negatives: The room had a huge sewage drainage issue so the place reeked like poo all night. There is a HUGE nightclub attached (which is not noted or advised to you) which was rocking ALL NIGHT from about 11pm to 3am. And I mean ROCKING. Staff is "fine". Hotel is old, dirty and rooms reek like mildew/mold. Sheets/pillows were dirty. Pool is like a cenote, dark and "iffy" on chemicals.

Would I stay there again? No, there are far newer and better kept hotels for the money. Beats a hostel I guess at 1000 a night.

Room Tip: Get one of the private cottage things at the back of the property if you have to stay there and have...
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  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Great Yarmouth
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 12, 2011

Arrived in Essaouria via Supratours and was aware that the 'barrow boys' would be waiting-no taxi's at the bus station, so you have little choice unless you want to drag your luggage yourself! Walked a few minutes around the corner to Des Iles Hotel. Greeted by some extremely friendly and smiling receptionists. Shown immediately to our rooms, which were still being cleaned, but dumped the cases and off to explore the area.

Essaouria is a very beautiful coastal resort, with a fabulously wide and clean beach. The petite train stop is directly outside the hotel 15dh for adults, 5dh for small children. The trip is probably only 30 minutes, but it's pleasent. Turning right out of the hotel takes you into the medina. They don't appear to haggle here-you ask the price, they tell you, if you say no too much, they LET you walk away! It's very easy to get lost in the medina-we did! And ended up coming out on to what appeared to be a building site, but my daughter spotted the Supratours station across the way and we were able to regain our barings. Just inside the walls of the medina is a lovely little courtyard of cafes, reasonably priced, with a lovely atmosphere. Street musicians come along and play while you eat-for money of course! Not everybodies cup of tea, but an experience all the same.

Whilst visiting a cafe along the beach front, my young daughter was in need of the toilet-only to be shown to a traditional Moroccan toilet-suddenly she wasn't desperate anymore! So be aware incase you get caught short too ;-)

Back to the hotel for a shower-fantastic! Shampoo etc provided. No air-con in the room, but even in July it wasn't needed-to my surprise. Essaouria has a cool breeze which is most welcome.

Dinner was served in a very lavish decorated restaurant. We stayed half board-the menu was brought to us in french (we can't speak french, so the waiter helped us out!) starter was soup or salad. Main was turkey, fish or kofte style meatballs-all served with carrots potaotes and rice. We all opted for creme caramel for dessert, and I dont remember the other options. All served with a smile in a very pleasent atmosphere.

After dinner, we had a walk along the promenade where street sellers sell candy floss, nuts, ice cream etc. Women are selling henna tattoos and so forth, but a no thank you is all it takes-no hassle!

Next morning was a delicious breakfast, pancakes and pastries with freshly squeezed orange juice and coffee.

The pool area was very clean with plenty of sunbeds. On the day we arrived there was music coming from the pool area but it was not intrusive. The next morning we had the whole pool to ourselves for most of the morning and it was very quiet-but in a nice way. Free wifi in the reception for those that need it.

We only stayed in Essaouria for one night (only because I made an error with my booking) but wish we'd stayed for at least two nights as planned. Would I go back? Like a shot! It was lovely! Oh and the King of Morocco has stayed here-there is a large photo in the reception to prove it! If it's good enough for the King, it's good enough for me! Enjoy!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 8, 2011

We decided to head to Essaouira for our last night in Morrocco after spending time in Marrakech then heading through the mountains to the desert and back to M'kech. It was heaven to escape M'kech and we arrived using the Supratours bus and just went to the Tourist info office just inside the Medina and decided on a nice hotel for our last night. We wandered back to Les Iles to have a look and being early Jan they had a good deal on a nice sea view room. It is only 2 mins walk from the Medina wall. The hotel was extremely quiet as after New Years it returns to 'off season'. The hotel was very grand (although it is undergoing extensive renovation though this in no way affected our stay), staff were very helpful and friendly and the room was extremely comfortable and clean with everything available you would expect from a good 4star hotel and above all a great nights sleep with a bonus of having breakfast on the terrace over-looking the sea the following morning. It was a great ending to our time in Morrocco.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Yorkshire
Top Contributor
104 reviews 104 reviews
40 hotel reviews
Reviews in 59 cities Reviews in 59 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 18, 2010

Nice hotel in great location
its just ticking over. until the refurb.
great location to eat in the terrace restarant food ok..
staff friendly especially in the rear bar.
Essouria is a nice town we got a chance to see it as by this time the Party had revolted and our guide from webmaroctours was doing what we were wanting to do.

  • Stayed October 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel des Iles

Address: Blvd Mohammed V, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Essaouira
#13 Spa Hotel in Essaouira
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel des Iles 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Des Iles Hotel
Des Iles Essaouira

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