Riad al madina was the second riad we stayed in during our trip to morocco. We had high expectations after a perfect stay in a riad in Marrakech and were so disappointed to arrive at the riad al madina, and be welcomed...well I say welcomed I mean handed a card to fill out by the unfriendly receptionist and give a key to our room. The man who brought our luggage to the hotel also rudely demanded a higher tip from the other family who arrived with us! Great start! No smiles, no hellos how are you's, just fill out the form and go up to your room. Aesthetically the riad was okay, but the atmosphere there was just so depressing we never hung around for too long! The staff there were just so unfriendly, unlike all the other people we met in Morocco. The room was spacious and nicely decorated but was situated on the busy market street and we were woken up constantly by horses which were so loud that it sounded like they were in our room, people walking and talking outside all sounded like they were in our room. The bathroom was not very nice at all and the whole floor would get soaked at every shower. For some bizarre reason they had doors at the top of the stairs and the bottom so at night we were trapped on the top floor! On several occasions we wanted to go out for the night and couldn't and we couldn't reach staff as our room telephone didn't work. We would ask the man who looked after the riad at night why they kept shutting these doors and he said for security, but I fail to see the security we had being trapped on the top floor of a riad. He was so unhelpful and didn't even care that we wanted to go out or come back in.
Essaouira is a lovely lovely place and I would defiantly go back but the riad al madina is the most depressing place I have ever stayed, but I mainly out this down to the staff.
- Official Description (provided by the hotel):
- this elegant owned is located in the heat of essaouira.200 metres from the beach ans near all the attractions and souks.it has a central courtyard with fireplace and stream room on site or you will be offered massage and sauna.Also restaurant Riad El Madina served both traditional moroccan cuisine and intarnational dishes.free wifi,bar,patio and panoramic terrasse. ... more less
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- Also Known As:
- Riad Al Madina Essaouira
- Riad Al Madina Hotel Essaouira