I have stayed in hotels in at least 15 countries and I am naming Villa Marco the worst for several reasons:
Floor Plan: This building is a warren of several awkwardly adjoined townhouses. The journey to our room was a series of narrow, steep, slippery and turning staircases to a room with many windows looking onto a public courtyard. The windows, including those in the bathroom, had only sheer white curtains for drapes so I am pretty sure everyone saw me naked.
Staff: I simply hate incompetence. Having to walk down (and up) 40 stairs three times to inquire about my when my bags would be delivered to the room never sits well with me.
Plumbing: Toilet paper cannot be flushed. Must go into the bag less trash can in the bathroom. Ick!
Bedding: The homemade platform beds were equipped with mattress so small I assume they came from cribs.
Amenities: No one expects a phone or a mini bar in a riad, but we did expect working outlets to charge our cameras and water glasses.
Smoke: The fireplace in the central courtyard is lit each night. Since our room was higher than the chimney, it was literally filled with smoke. How we survived asphyxiation is a mystery.
Breakfast: Breakfast was served in filthy, chipped, and cracked plates and cups. When we flat out refused to use unwashed bowls for coffee, the maid went the the cafe down the street to borrow coffee cups.
And the swimming pool they so proudly boast is 12 KM away at their other hotel. But you can pay them to take you there.