We chose this hotel partly due to its proximity to the beach, cafes and the short walk to the medina; all very useful during our stay. The private beach area was brilliant on less windy days and the attendant was very friendly and helpful. The rooms were kept very clean and new snacks were brought every few days. The pool area was very nice as was the solarium area and the spa. However, the staff were not very helpful at all, reluctant to serve drinks or food at extortionate prices. The reception staff were friendly enough and were very helpful, however bar and pool service was appalling. The lunch was very expensive and the food was not brilliant so we only ate in the hotel once. The staff tried to charge us for items we didn't receive and were overall fairly rude. The bar area was nearly always empty, and I cant say I am surprised given the fact that we waited to be served one evening for fifteen minutes and eventually walked away as we were ignored by the staff. The pool towels were usually dirty or previously used and the pool staff were very rude when this was mentioned. The breakfast was very good, with a lot of choice and the option of eating by the pool. Overall, the hotel had good facilities and was in a useful location. However, the staff were often rude or reluctant to help, having a negative impact on our stay.
- Official Description (provided by the hotel):
- Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more less
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- Also Known As:
- Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
- Accor Thalassa Essaouira
- Sofitel Essaouira
- Essaouira Sofitel