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Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection
5.0 of 5 Hotel   |   Avenue Mohamed V, Essaouira 44000, Morocco   |  
Hotel amenities
Ranked #22 of 77 Hotels in Essaouira
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great choice”
5 of 5 stars Reviewed February 28, 2012

As the hotel was not full I was immediately upgraded to a room with a balcony overlooking the pool. Lovely and quiet. Staff wonderful and always gave me my double espresso before I went on my morning jog ahead of breakfast. Pool a bit cold for swimming but I managed it anyway.
Only disappointment was not being able to use the indoor pool until after 7pm unless treatments were booked. Recommended.

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, General Manager at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, March 1, 2012
Dear Helen,

First of all, thank you for choosing our hotel for your stay in Essaouira.

I'm glad that all staff managed to make your stay one of the best experiences

Your comments have been forwarded to our staff, and are always a source of motivation to achieve our goal of excellence

It will be a pleasure to welcome you back to Medina Essaouira hôtel Thalassa sea & spa MGallery.

Sincerel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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821 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 3, 2012

We stayed in this hotel for the first time in the summer of 2011, and since then, we've been back 3 other times... That tells you how much my husband and I loved it.
Service is excellent. The staff is very friendly and helpful... They'll go out of their way to satisfy their customers...
The Thalasso center is well organized and the treatments are very good.
We tried all sort of rooms, from the superior room with pool view to the Prestige suite with sea view... Obviously, the best one was the suite, but the superior rooms are perfect too... And they have the best mattresses in the world... In any of their beds, you sleep like a baby... It's amazing!!!
Overall, for me it's the best hotel in Essaouira and I recommend it to everyone...

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huldenberg, Belgium
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 1, 2012

Great hotel and excellent service. Comfortable rooms with quite large well furnished terrace overlooking the pool. Toilet separate from bathroom.Free bathrobe & slippers. Lots of cupboard space.Nice outdoor heated pool 28C with many sunbed and shadowed loungers. Also indoor pool heated at 32C. Hammam with 3 different heath zones. Excellent breakfast; fresh fruit juice,on the spot baked eggs and bacon (not so often available in Morocco) and pancakes served with a moroccan delicacy sirup "amlou" (honey, almonds and argan oil). Good food. Choice between very good traditional "cuisine" inside the hotel or more fish oriented menus in the restaurant "Côté plage" situated in front of the hotel near the beach where the hotel disposes of a private beach strip with sunbeds. Well situated along the sandy bay of Essaouira, at some 5 min from the very picturesque fishing port and 5 min from the city walls, souk and shopping. Lovely place to spend some relaxed holidays.

Room Tip: The superior rooms with view on the pool are worth the small extra money. We got a free upgrade as t...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, General Manager at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, February 20, 2012
Dear vileyn,

First I want to thank you for your time to write your comments, I will not hesitate to share your views with all of my team.

I hope to welcome you again in "Le Medina Essaouira hôtel Thalassa sea & spa"

In the meantime, Kindly accept my sincere greetings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thornhill, Canada
Top Contributor
145 reviews 145 reviews
54 hotel reviews
Reviews in 67 cities Reviews in 67 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 17, 2012

Thoroghly enjoyed Essaouira, with a three-nights stay in February, 2011. Made good use of the balcony, not only facing the ocean, but situated above the main road and beach promenade - great for people watching. The hotel is fine for its purpose, clean and well appointed. Reception staff very friendly and efficient; however, dining room breakfast service was not very attentive, e.g., slow to clear used dishes, leaving us feeling somewhat abandoned at times. The supervised parking was much appreciated and the conscientious, caring parking attendants were always available when we needed them.

Room Tip: Recommend a luxury room with ocean view and balcony.
See more room tips
  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, General Manager at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, February 22, 2012
Dear ZIPPY,

First I would like to thank you for choosing Le Médina Essaouira Thalassa sea & spa MGallery Collection.

Know that I will not hesitate to share your comments with my whole team, and i apologize for the disagreements happened during your stay.

In the other side, I am satisfied that you enjoyed your stay in the hotel, and I hope to welcome you home again.

Sincerely
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Leeds
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2012

Excellent Hotel in front of the beach with great views over the bay, short (5min) walk into the medina (main town). Very nice fresh water outdoor pool and a warm 35C indoor saltwater pool. We were also very impressed by the hamam (steam rooms). Plenty of sun beds and loungers around the pool and on the beach.

Very spacious, clean rooms, we were on a special offer so were in an older room, which was still very nice. The rooms next door to us were all being renovated and the workmen were very considerate and did not bother us at all. There was a bit of a mix up about a transfer before we arrived, but it was resolved quickly and efficiently.

All in all a very relaxing and enjoyable stay!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, General Manager at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, February 22, 2012
Dear Sir,

Thank you for taking the time to write a review about your recent stay at Le Médina Essaouira hôtel Thalassa sea & spa

I'm happy you enjoyed your stay, and you appreciated our services.

All the staff and I hope to welcome you soon again.

Best Regards
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madrid
Top Contributor
164 reviews 164 reviews
72 hotel reviews
Reviews in 85 cities Reviews in 85 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed January 8, 2012

We took advantage of an Internet offer on the hotel website and got excellent value for money. The inside room overlooking the swimming pool was large and quiet with a sizeable and comfortable bed. Like me, the hotel has seen better days, but it still has a lot to offer. A short walk to the old town and the port, the beach is just over the road, a very good light lunch in its beachside restaurant and a decent breakfast. It's easy to drive to and they park your car across from the hotel in a chained-in supervised area. The staff were all smiling and helpful. I didn't like check in though, as they serve you a tea but take your credit card away for a print; I don't like losing sight of my credit card. The decor is a bit worn here and there, but at the internet price it's still excellent value for money. At that price I'd stay there again if visiting Essaouira. By the way, the shower is really powerful, but watch out for the temperature control, the hot water is REALLY hot.

Room Tip: If you want the sunsets, the sea view rooms; if you want quiet nights and mornings, the pool side.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RACHID B, General Manager at Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection, responded to this review, February 22, 2012
Dear Sir,

First I want to thank you for taking time to let us know your comments; we read them with great attention.

Kindly know that the credit card print is just a grantee to complete your file, and it is not a debit.
It is a procedure in Accor's hotels all over the world.

I am delighted that you enjoyed your stay, and it will be a pleasure to receive you again in Le Médina Essaouira hotel Thalassa sea & spa.

In the meantime, please accept my sincere greetings.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection

Address: Avenue Mohamed V, Essaouira 44000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Essaouira
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Essaouira
#5 Spa Hotel in Essaouira
#12 On the Beach Hotel in Essaouira
#18 Family Hotel in Essaouira
#20 Romantic Hotel in Essaouira
Price Range (Based on Average Rates): $
Hotel Class:5 star — Le Medina Essaouira Hotel Thalassa Sea & Spa - MGallery Collection 5*
Number of rooms: 117
Official Description (provided by the hotel):
Reminiscent of a sumptuous Moroccan riad, the facade of the Sofitel Thalassa Essaouira is painted the traditional red of Mogador. Set on the coast, close to the medina, this charming luxury hotel furnished with thuja and lemon wood cabinets, provides direct access to a luxury thalassotherapy centre. Enjoy an unforgettable leisure and fitness break. ... more   less 
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Also Known As:
Le Medina Essaouira Hotel Thalassa Sea And Spa - Mgallery Collection
Accor Thalassa Essaouira
Sofitel Essaouira
Essaouira Sofitel

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