the guy, i forgot his name, working in the riad was taking such good care of us and made the stay superspecial with his caring emphathetic maners. Very helpful with organizing things too, he knows the best places to go for dinner!
Hotel is in the old town and beautiful, a bit pricy though.
Go to the Taguenza, chez Abdou, 20 min. Ride for lunch or a booked dinner!

I chose this place based on trip advisor reviews & to be honest was surprised that this could be #1. We have stayed at other riads in other areas which were so much more beautiful with really warm, helpful staff who know you by name (especially because most riads only have 6-10 rooms). The room was pleasant but with a damp smell. A few basic touches missing from the room like towel holders, a door on the bathroom (not so great when you've returned from a big meal & want some peace & quiet away from others!), a cupboard to put your luggage in.

Having said that, the breakfast were yum, the room with a fireplace was cosy & the rooftop terrace was sweet. Greggy, the head of the hotel staff, was so friendly & helpful. He truly made our experience in Essaouira memorable. He recommended a few restaurants that were excellent & a hammam spa to try.

Nice and neat place but nothing really special compared to other riads in Morocco. Also, do not go there during the rainy season - all the top floor and the middle"yard" are wet and couches/chairs covered with plastic. Place has a cozy breakfast room with a bonfire - a big extra during the autumn-evenings. Efficient service, but no personal touch/service (as may in some other riads have - they even remember your name etc). No cupboard in our room nor a place for two luggage.

So romantic!

great rooms, wonderful bathrooms.
a professional reception, we spent 3 wonderful nights in this hotel
We recommend visitors to Essaouira
We came twice in Essaouira and next time we will not fail to see you again
thank you to all the team of the hotel so charming