The Maradiva is a "classical" luxury hotel at a gorgeous place - therefore, you have quite high expectations when you book such a place for a 10+ days stay, especially if you look at the price tag.
And indeed, the location is outstanding, the design of the hotel is generous, the villas are large and the garden is stunning, there is plenty of space between the villas and you never feel that you are too close to other guests. As the entire hotel covers a huge surface for a relatively small number of guests, you'll always find an empty place at the beach and you never - really never - feel being in a crowded environment: there is never a fight for the best place at the beach! The personnel is most of the time rather friendly (but incompetent, see below), and they offer plenty of free activities (we only discovered this towards the end of the stay, so make sure that you read the information provided by the hotel and/or the tour operator; this was not our case, but that's our problem and probably a sign of our need for a relaxing holiday ;-)).
However, the Maradiva is not perfect: apparently, the management struggles in implementing a constant service quality, and as a result, you may have to repeat your order 3 times, get something else than what you've ordered (and as you had to wait for a very long time, you finally accept whatever they bring you …), desperately seek for a waiter when sitting in the bar (tip: take some signal flares with you …), wonder whether the waiter is a fake one with the mission to make laugh the guests, or be patient for more than one hour to get your lunch. Apparently, talent is rare everywhere, not only in Western Europe …
Regarding the culinary experience: one of my trip advisor peers wrote that the Maradiva served him the best Japanese food he'd ever had - to be very honest, it's quite hard for me to understand that statement, and I'd happy to invite the concerned contributor to some restaurants I know in London, Paris, Madrid or even in Lausanne or Berne. It's true: the Maradiva has a very ambitious gastronomic claim - the menu in all three restaurants makes you think about a fancy restaurant in the 6th or 8th arondissement in Paris. And a minority of the creations is very good - however, the large majority shows that the chef does not master his team - strange side odours, overcooked meat or fish, fruits without taste, or even heavily addled food (during our stay, that arrived three times - with a quail, shrimps and fish). If you forget the latter (which would be an exclusion criteria for any gastronomic guide), the general quality of the restaurant does not exceed 11 - 12 points in Gault Millau. Sorry to be so rude, Mr Chef, but it might be better to focus on less sophisticated and more authentic recipes which are easier to prepare for untrained staff. The same comments also apply to the breakfast, btw.
Finally, beverages are completely overpriced - wine you can buy for a couple of Euros in Europe is sold 20 Euros the glass, and even a bottle of water costs more than twice as much as in that expensive town that is Paris. If you'd like to order a bottle of really good wine, the possession of a Russian Passport is mandatory. However, I was told that this is a common practice in all luxury hotels in Mauritius, so I won't blame the Maradiva for this.
To sum it up: we had a nice stay because Mauritius is a magnificent place with plenty of things to discover and we were lucky to have really nice weather. But I do not think that I'll become a "habitué" of the Maradiva - even if the general setting of the hotel is attractive, there are too many things which are inacceptable for a hotel of that price class.
- Also Known As:
- Maradiva Villas Hotel
- Maradiva Villas Hotel Flic En Flac
- Maradiva Hotel Flic En Flac
- Taj Exotica Mauritius
- Maradiva Villas Resort And Spa Mauritius/Flic En Flac
- Official Description (provided by the hotel):
- Uniquely on the island, our luxury five-star resort features the discreet opulence of private villas for all our guests. Inspired by its Indian heritage, the Maradiva experience which includes an award winning Holistic spa, haute cuisine, and a private pool in the grounds of every villa, is defined by understated elegance and impeccable service. In a lush 27-acre setting with the turquoise waters of Tamarin Bay lapping our white sandy beach, the 65 villas at Maradiva are at the heart of a vibrant paradise, ideally situated for world-class golf, coral diving, big game fishing, and the island's beautiful national parks. At Maradiva, all our guests stay in the intimate harmony of their own private air- conditioned villas, with a butler available 24 hours a day. Our 49 luxury villas, 8 beach front villas, 6 exclusive villas and 2 Presidential villas each have their own private terrace, garden and infinity-edge pool, with the turquoise waters of the Indian Ocean right on the doorstep. For families or small groups, we also offer interconnecting villas. Guests looking for the ultimate peaceful hideaway can enjoy fine dining and many spa services in the privacy of their own villa. You can come to us, or we'll come to you. You choose. ... more less
- Reservation Options:
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