We have just spent a fantastic week in Mauritius. We took the helicopter ride from the airport which was a great idea and gave us the opportunity to see Mauritius very well from the start. Riad, our butler, met us at the landing pad and onwards was constantly paying attention to our needs. Service in the restaurant was not as efficient but riad was never far making sure our dietary requirements were met.
The NYE was just fabulous, it was the first time for both of us we were celebrating dancing on a beach with over 30c!
Spa was good too. I tried the coco treatment and my other half did accupuncture. Both of us found the staff to be very kind and professional.
We visited a few things on the island and all went smoothly through our butler. The boat house offers lots of complimentary activities, so i went water skiing !
I read recent comments and was quite surprised as i was not experiencing the same. I asked the staff and was told that many employees just disappeared at year end which put the team under duress. We didnt real feel it but were told that some large families were disappointed.
I would definitely recommend the sofitel for couples but not at all for families.