We staid at LUX belle mare in November with our 16 months daughter. We had a really good time - this place is great if you are with a child - however I don't think I would considered it as a couple or adult only holiday. Mauritius is very child friendly and so it's LUX belle mare. They have highchairs, children menu, both pool and beach are great for little ones. We asked for one of the pool rooms so that we could still enjoy the pool while little one was napping by using the monitor - it worked really well, but be aware that 1. it can be noisy at night due to the music been played in the main bar and 2. monitor signal wasn't great (and we have a very good monitor!) so you need one of the ground floor - closest to the pool room in order to be able to do so.
Food is good, but in the main buffet restaurant can get very monotonous - we tried the other restaurants as well, but it's hard to sit down for dinner with a toddler so ended up at the buffet one most of the time. Drinks and food are expensive - probably all inclusive is a good idea - we didn't because with a toddler the chance of spending time drinking cocktails by the pool is not that big and we are not big drinkers anyway.
Rooms are nice and quite spacious but not amazing - but you end up spending so much time outdoor anyway.
Service is great, everybody makes a real effort to make it special - from restaurant staff to the reception. The only thing we notice is that they are quite disorganized - sometimes lunch took forever, they couldn't find a bottle of wine we had opened but not finished the night before (they told us we could leave it to the restaurant but then they couldn't locate it - mind you they did offer another glass as an apology), they told us under 3 years old don't pay for meal but then we found it on our final bill (they amended when I noticed) somebody told us bottle sterilizer was for free, somebody else said we had to pay etc.. But all minor things.
Room Tip: if you are travelling with toddlers/babies and wants use the baby monitor while they sleep I would s...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 5, 2013
Greetings from LUX* Belle Mare! Thank you for your detailed review for us on this forum and I am glad that overall you had a great family holiday with us in November last year. You have detailed the positives of ours in your review beginning with food, service, comfortable and spacious rooms and our child friendly features. Indeed, LUX* Belle Mare is definitely a child friendly place and generally during school holidays we do get a lot of families who find us a perfect paradise; but even otherwise through the year the resort appeals wonderfully to Honeymooners and couples. We do consistently get very good feedback from couples and we take pride that the resort as such appeals to various segments of travel through the year. I have taken good note of the points listed by you for us to work upon including the couple of errors your experienced pertaining to wine and billing and I would like to assure you that we shall work on eliminating these immediately. I am glad that you felt that the team was outstanding in their desire to serve you well across the resort. We hope to see you again at LUX* Belle Mare for a yet another wonderful family holiday;
Sincerely,
Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.