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“Honeymoon paradise! Well travelled but this was best holiday of my life!” 5 of 5 stars
Review of LUX Belle Mare

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LUX Belle Mare
5.0 of 5 Resort   |   Coastal Road, Belle Mare, Mauritius   |  
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Hotel amenities
Ranked #1 of 13 Hotels in Belle Mare
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Honeymoon paradise! Well travelled but this was best holiday of my life!”
5 of 5 stars Reviewed December 7, 2012 via mobile

We stayed in Lux belle mare for our honeymoon after researching practically every hotel in Mauritius! We are pleased to say we couldn't be happier with our choice!
Positives: (I could go on and on but here are a few:)
- Room (ocean view) was absolutely gorgeous! The hot tub looking over the ocean was a perfect way to chill before heading out for the evening. Huge bed,well stocked mini bar,very clean with lovely bath products.
- Service (everywhere!) from housekeeping to bar staff to restaurants to beach boys was incredible. Made us feel very special.
-Honeymoon dinner on beach - something I will remember forever - perfect setting,delicious food,attentive service...just incredible.
- Beach - gorgeous! Wide,sandy,turquoise sea,lots of sunbeds available...beautiful!
-Food - delicious! Lots of choice in beach restaurant from meat to fish to pasta to pizza-every meal I had there was incredible! 2 restaurants were also lovely - always made to feel welcome & staff remembered our names - nice touch.
- coffee was out of this word...haven't had one quite like there since!

Negatives: (not really negatives but recommendations)
- would LOVE the beach restaurant to be open in the evenings as an a la carte choice as I think this was the best restaurant.
- buffet area service for drinks was quite slow in comparison to rest of resort.

Overall we had a fantastic 2 weeks at lux belle mare - would definitely reccommend to honeymooners! Would love to visit again in future (never ever return to somewhere I have already been but for Lux I would def make an exception!)

Mr & Mrs Denman

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 8, 2012
Dear Becky-Denman, Greetings from LUX* Belle Mare! Thank you very much for this wonderful and detailed comment on Trip Advisor which would definitely help future travellers in their decision making for the choice of a resort for their stay. We are glad that you enjoyed all the various facets of the resort from the buildings, landscape, the beautiful beach to the team members of ours and all in all you had a wonderful relaxing stay with us. I would like to mention that the Beach restaurant is now operational every evening of the week and is quite popular. I have taken note of your feedback pertaining to the service time int eh buffet restaurant and we will work on it in all earnest. It is the feedback like this which helps us in improving further and I thank you for letting us know about it. I am glad overall you had the best holiday with us and we look forward to welcoming you back for a yet another holiday;

Warm regards,

Ashish Modak
General Manager
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2,129 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Port Louis
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 4, 2012

We had a memorable stay at the hotel. It was our second visit there, but surely we will return back there as staffs are very friendly and helpful. A big applause to everyone especially in the Kids Club. Foods are excellent in both restaurant, Langoustier and The Beach. My favorite one, the Spa with the freeze swimming pool (haha), it was a challenge for me to make it. But this time, we had not been able to enjoy the beach as the weather was bad. We would like to thank everyone who make it an enjoyable one.

Room Tip: Rooms near the villas are silent and too far from the pool for children
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 5, 2012
Dear Ameda S, Greetings from your second home here in Mauritius! Thank you for your wonderful review for us and I am glad that you enjoyed your second stay as much as you had during the first stay with us. The features mentioned by you in the review indeed are the unique touches at the resort and I thank you for mentioning Kids club, the food and the relaxation area at the spa in your comment.

All of us look forward to welcoming you back for a yet another wonderful stay with us;

Warm regards,

Ashish
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Khartoum, Sudan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 4, 2012

Hotel totally renovated last year. Great room, great staff, great hotel layout. The kids club is a must if you have children as the activities are very diverse. They even provide children with fishing nets to explore the rock pools scattered around the beach after the low tide.
The food is delicious and the beach is pristine ( during high tide). The service is so good that they even wipe your sunglasses clean on the beach :))
The swimming pool is nice and with a very small deep area. So if you have small children who do not know how to swim but are fine with arm bands and you want to enjoy your lounger and drink the pool is very safe for them and enjoyable as long as you're on the watch!
The watersports activities are complimentary with very friendly staff.
It was very hard to leave and our kids wanted to live there forever :))
The spa is wonderful , just by stepping in you feel relaxed let to say you get one of these stress relieving massages.
I would definitely recommand the hotel and we're definitely planning to go back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ashish M, Manager at LUX Belle Mare, responded to this review, December 5, 2012
Greetings from LUX* Belle Mare! Thank you very much for this wonderful and detailed comment on Trip Advisor which would definitely help future travellers in their decision making for the choice of a resort for their stay. We are glad that you enjoyed all the various facets of the resort from the kids club, pool, food, beach to the team members and all in all you had a wonderful relaxing stay with us.

We look forward to welcoming you back for a yet another holiday;

Warm regards,

Ashish Modak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blantyre, Malawi
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2012

We arrived at Lux Belle mare after a bumpy, windy narrow road drive an hours long.
Getting checked in by the staff and served with cool refreshments and fresh fruit was a plus after a long flight! The staff were very warm on arrival. we were upgraded to a room on the 3rd floor, (the new section of the hotel) in a lovely modern room with a nice balcony facing the gardens and the koi pond. The Papaya soap in the bathrooms provided are amazing, using them just reminds you that you are in a tropical paradise.. they are easily purchased at the hotel shop by the coffee bar in the lobby to take home :)
The Staff in this Hotel are very friendly and efficient. Our first dining experience in the Indian resturant called Langoustier was not up to standard, our starters took up to 40 mins to come and then the main took another half hour, althou the food was great we didnt appreciate the delayed service after a long flight and hungry bellies awaiting food!
Indouchine on the other hand was spectacular! the peking duck for starters and dim sum ws spot on! the thai green curry too.. best resturant overall on our visit was the beach resturant. i had asked for lobster one day which wasnt on the menu and they still made it for me as asked :) good service and amazing bread made there!
The beach at Lux belle mare is one of the best in Mauritius, the water is clear and the sand is white, water warm and clean.. we loved the night entertainment, the sega dancing on the beach and fire show!
the Spa is great, i treated myself twice to a mud rub and scrub which was spectacular! they also have a heated mini pool in the spa for hotel guests to use.
The gym has an excellent trainer - who also does daily yoga lessons!

Over rall the hotel is amazing, staff very friendly and clean. Only downfall is in the room they dont have fresh milk to use with the coffee/tea facilities.. other than that no complaints.. Lux Belle Mare was worth the 1 hour drive from the airport and a 8 hour journey! we throughly enjoyed our stay and hope to visit again soon... thanks Lux!

Room Tip: Get the rooms on the 'newer; refurbished side of the hotel!
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 5, 2012
Dear Farriya, Greetings from LUX* Belle Mare, your home in Mauritius! Like aptly titled by you, the resort is a perfect getaway destination for people from within the African continent and a very relaxing beach holiday place for all the guests. Thank you so much for your detailed review elaborating on all the various things that we do and which combine together to provide a seamless holiday experience to our guests. I am glad you enjoyed the features like the gymnasium, the beach and the musical performances as well. I have taken note of your feedback on milk and we are working on finding an appropriate solution for the same;

We look forward to welcoming you again for another short break with us;

Sincerely,

Ashish Modak
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 1, 2012

We were looking for some relaxing days, far away from home and our agent recommended Lux Belle Mare.
We must say it was a perfect choice! Everything we expected was available or even topped. The resort is bright and open and has a flavour of being relaxed, easy and always attentative where and when needed. The staff are polite, pleasent and always in a good mood and extremely supportive.
We had a junior suite all inclusive, the suite was large, always perfectly clean and tidy, as the whole resort was perfectly cared for. The food and drinks with a wide selection of choices and even the service at the beach were fantastic.
We can fully recommend this choice, say a great thank you to all the staff and wish to come again, whenever this might be possible.
One little hint for the management:
the sailing facilities could need some more attention. The 2 catamarans need some Tender Loving Care, and the sailing times are rather short. This is owed to the tides and the shallow waters in the lagoon, yes but the neighbouring hotels started earlier and ended later and we had sometimes the feeling, that the crew just wanted to finish.... as even the surfboards were no longer available...!
However, this was a minor point which just needs to be mentioned.

All in all, a superb choice!

Room Tip: We had booked sea view and had sea view, though through some palm trees. However, for us this a perf...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 5, 2012
Dear Roger_2911; Greetings from LUX* Belle Mare! First, a sincere thank you for such a lovely review for us and I am so happy that you enjoyed the stay and it was a dream holiday for you with us. your review has been shared with the entire team and all of us are delighted that you liked the various features of the resort from the open spaces, emphasis on nature, light and simplicity. All of the above combined with the space and somfort of the rooms, the quality and variety of food and the attentive service levels of the team made your stay a perfect one and we thank you for sharing this with the future travellers and readers of this forum.

I have taken on board your feedback on the sailing boats and the boat house operations with our partners operating the boat house and measures have been taken to rectify the points mentioned by you. I thank you for mentioning the same. I am glad we could speak in person about the same as it gave me the complete perspective of your feedback and this helps tremendously. We look forward to welcoming you again in the near future for a yet another perfect holiday with us;

Warm island regards,

Ashish Modak
General Manager
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Zurzach, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 30, 2012

Just returned from 11 nights at this resort....

PROS
The staff are indeed very friendly, well trained and genuinely keen to make sure your stay is perfect. From the moment you arrive to a refreshing drink and free neck massage, the service level never dips.

All inclusive package is excellent - unlike some other resorts you get a wide range of bar drinks to choose from, not just the 'house wine and beer' as you find on other AI packages. The range of food on this package was great too, meaning you could have your breakfast buffet, then for lunch either the buffet (salad and grill), eat a la carte at the beach restaurant (which had a very good menu), or eat a la carte in the bar until 6pm. This means that you aren't restricted either in choice or when to eat. In the evening you get the choice of 3 restaurants or the main restaurant buffet. The food at all of these were excellent, particularly at langoustier.

The beach, pool and grounds are meticulously maintained and look great.

The gym is good, well kitted out and has helpful staff.

The Ocean Villas are simply out of this world. The best accommodation i've ever stayed in, fantastic service from the team, lovely a la carte breakfast. I wish I could live there.

CONS
The suite in which we stayed for the majority of the trip (lagoon suite room 1118) was looking a bit tired. I understand a rolling renovation is taking place, so maybe this room was yet to be done. However, it seems that not all suites look like they do on the website, so perhaps clarify on booking.

On occasions we were waiting several minutes either at the bar, pool or beach to catch someone's eye to get drinks and had to go to the bar ourselves.

On a couple of occasions one of the a la carte restaurants was closed entirely for a private party. This meant that your choice of where to dine was cut by a quarter. We had planned where we wanted to eat 2-3 days in advance, so it was a bit of a pain to have the plans messed up. However, credit to the booking team, they let us eat the langoustier menu at a table in the main restaurant - and I'm glad they did, this meal was probably the best of the holiday!

As the beach isn't private it means the hawkers can sell their beads, shells and sarongs to Lux guests. They are all nice guys and don't make you feel uncomfortable, but it's still a bit of an annoyance.

Overall we had a brilliant time, however to say this is the 'best resort in mauritius' as other reviewers have said is simply a matter of opinion. We visited the four seasons resort last year and i have to say, the service there edged that of Lux. For example, every hour on the beach you are brought a treat, you simply leave your menu facing up to indicate you want some service (which would arrive within 5 minutes), they clean your sunglasses for you, spray you with atomised water to cool you down...outrageous luxury! The grounds, accommodation, gym, food were also at least on a par with Lux. Having said that, the four seasons is quite a bit more expensive, so Lux definitely offers better value for money.

All in all I'd definitely recommend Lux Belle Mare and would return tomorrow!

Room Tip: Lagoon suites are right next to the beach but so are some of the normal suites, so perhaps just requ...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 5, 2012
dear matt c, Greetings from LUX* Belle Mare! The entire team joins me in thanking you for the review on this forum. I am glad that you found the resort lovely and that you would recommend us and are keen to come back to the resort for a yet another "lovely"holiday with us. I have taken note of areas pointed out by you as areas of improvement. Like all service industry units, i believe we also have a lot to improvise upon and feedback like yours helps us to improvise on our service and product standards. As regards the suite you were in, it has been touched up since your departure and the full refurbishment for the whole resort is under progress with a few rooms being done at a time. The suite in terms of location and space and the interior feel is brilliant and with a fresh coat of paint and varnish now looks even more stunning! The other points mentioned by you in terms of service are also actioned now and we will ensure our service standards are in line with the best int he world. While I would not like to compare our services with any of the other resort brands, as we sincerely believe LUX* offers a completely refreshing holiday experience with all its special touches and comes at a great value as a whole, I would like to assure you that we are working towards becoming definitely the best on the island here in all aspects and I hope that you would be back soon to experience the changes since your last stay. I thank you for listing all the positives including the arrival experience, the food, the elements of All Inclusive package and the landscape features of the resort.

Looking forward to welcoming you back soon;

Warm island regards,

Ashish Modak
General Manager
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Nagpur, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2012

I went for my honeymoon and its been six months now and me and my wife still remember the resort and talk about it.
The resort has left a ever lasting feeling for us.
Amazing facilities, very very warm staff, and the food was just delicious..
It is a perfect place for honeymooners. I liked the junior suite more than the honeymoon suite...
Will definitely plan my second honeymoon in this place

Room Tip: Junior suite with sea view is an excellent room
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish M, Manager at LUX Belle Mare, responded to this review, December 6, 2012
Dear Satyashil, Greetings from LUX* Belle Mare! I am glad that you still remember us and I thank you for posting this review for us.You mention you would love to return to the resort here for a second honeymoon.... Well, in six months you would be celebrating your first year wedding anniversary and it would be a perfect time for you to come back and stay with us! The entire team at the resort is glad that you had a magnificient stay and you enjoyed the resort completely.

We look forward to welcoming you back soon;

Sincerely,

Ashish Modak
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LUX Belle Mare

Address: Coastal Road, Belle Mare, Mauritius
Phone Number:
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Business Hotel in Belle Mare
#1 Luxury Hotel in Belle Mare
#1 Family Hotel in Belle Mare
#1 On the Beach Hotel in Belle Mare
Price Range (Based on Average Rates): $$
Hotel Class:5 star — LUX Belle Mare 5*
Number of rooms: 174
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX Belle Mare Mauritius

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