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“I loved everything” 5 of 5 stars
Review of LUX Belle Mare

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LUX Belle Mare
5.0 of 5 Resort   |   Coastal Road, Belle Mare, Mauritius   |  
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Ranked #1 of 13 Hotels in Belle Mare
London, United Kingdom
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
60 helpful votes 60 helpful votes
“I loved everything”
5 of 5 stars Reviewed September 25, 2011

Beautiful hotel on one of the nicest beaches in Mauritius. Loved everything. Very friendly staff, clean to perfection, great foods. Hotel really offers everything what I need for perfect holidays. Its safe, peaceful, clean so being lazy by the pool or on the beach is not BIG ISSUE. Ideal for couples and honeymooners, families, solos... for everyone. I would say brilliant

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, October 4, 2011
Greetings from Beau Rivage. Thank you for your wonderful comments on Trip Advisor for our resort. We are glad that you had a perfect holiday and thank you for highlighting all the various special features at the resort which make a holiday at Beau Rivage wonderful. Like rightly mentioned by you, the design and the nature of the resort offers plenty of space and privacy to all - from families to honeymooners to couples looking for a relaxed, rejuvenating experience. We hope to see you again at Beau Rivage;

Warm island regards,

Ashish Modak
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
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English first
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2011

After not going on holiday for a long time, my trip to Mauritius and my stay in beau rivage has been fantastic. Service was brilliant, as was entertainment, dinner, breakfast, leisure activities etc… My family was served by a very friendly waiter, Ashvind, and others as well, which was lovely, and we felt very much at ease. Along the nights, a very friendly waiter named Jimmy was absolutely fantastic to us, and his service, as well as others, made us feel relaxed and made my stay more enjoyable.

The positives about this trip:
- great welcoming
- fast service
- good entertainment
- friendly staff all around
- lovely beach views
- peaceful
- the birds at breakfast was a lovely touch
- clean

Negatives:
- NONE!

In all out of 10 I’d give a rating of nine.
I recommend beau rivage for families and couples- it’s an all rounder!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 25, 2011
Greetings from Beau Rivage. The entire team at the resort joins me in thanking you for the beautifully titled comment of yours on Trip Advisor about your experience with us. Thank you for highlighting the various plusses you felt the resort showcased during your stay with us. The holiday experience at Beau Rivage is indeed made special by the warmth, genuinity and friendliness of our team and this coupled with all the elements which make Beau Rivage a very good 5 Star resort, makes a holiday very very special! We look forward to welcoming you again at your home here in Mauritius and assuring you of the very best always;

warm island regards,

Ashish Modak
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurrieq, Malta
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 22, 2011

For our honeymoon we wanted something different were we can relax and enjoy our new life together. It was our first time at Beau Rivage and the service and environment there was more than we have expected. We were welcomed and the team there made us feel at home. We were like living a dream because we can say that we were in heaven. Now we have an idea of what paradise is. The food and drinks were excellent, and the staff were very well educated. We are looking forward to go again. A big thank you to all the staff and we recommend this hotel to those who really want to have an unforgettable experience.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 25, 2011
Greetings from Beau Rivage - paradise on earth! Thank you for your comments and the beautiful title of your note here on Trip Advisor. Beau Rivage indeed offers a holiday experience with the focus being on guests' relaxation and rejuvenation through very warm service, comfortable and spacious rooms and varied and quality focussed dining experiences. We are glad that you felt that your stay with us was indeed a dream come true. We strive regularly to provide a holiday experience providing a gimpse of paradise to all our guests. we look forward to welcoming you again in the near future;

Warm regards,

Ashish Modak
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Veenendaal
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 20, 2011

The Beau Rivage is a fantastic and beautifull hotel. We enjoyed our honeymoon from the 4th of september untill the 15th. All the staff made us feel at home from the moment we got out of the taxi but a special thanks goes to; Amar, Kris, Jimmy, Joyce and Chica. The food and drinks are excellent. We do advise to choose the "pure discovery" package because drinks and food at the hotel are quite expensive. Almost everything is included, except lobster, caviar and cognacs, and the Mojito's and Dodoma's at the Savannah bar are delicious! The junior suite offered us all the space we needed and the bed was really good. Watersportactivities at the boathouse are nice especially the snorkeling tour except for the jellyfish which touched my ear.

Thanks,

Mr. & Mrs Dankelman

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 25, 2011
Greetings from Beau Rivage. The entire team at the resort joins me in thanking you for the wonderful comments of yours about us on Trip Advisor. We are glad you enjoyed your stay with us. Thank you for highlighting the spaciousness of the Junior Suites and the various other special features of the resort. All the rooms in the resort are indeed well designed with an element of space being the prime focus in all the various categories and like Pure Discovery, all the meal plans are well designed to cater to individual tastes and preferences. Thank you for highlighting a few of our STAR team members in your feedback. Like the team members mentioned, all of our team members - both front of house and those working behind the scenes strive extremely hard to ensure a seamless holiday experience for all our guests and we are grateful to you for noticing and mentioning the same. We look forward to your next stay with us and assuring our very best always;

Warm regards,
Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarcelles, France
1 review
5 of 5 stars Reviewed September 19, 2011

This is the 3rd time I come to this hotel and I feel so welcome.. Like a queen, it is gorgeous. Evertime I want something to drink, I have my champagne Rose ready for mw wihtout asking anything. It is so great..... The second time I came was with my Best friend from school and for her ti was the first time visiting the island of paradise and she could not beleive how wonderful it was and specially the kindness of everyone and anywhere we are we are recognised and greeted by our name and for her.. the first time in the hotel being recognised by her name she really apreciate that. We were really in Paradise....

Room Tip: All rooms are beautiful, calm, sea view or beautiful garden
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 25, 2011
Greetings from Beau Rivage - your home here in Mauritius! Thank you for the wonderful feedback posted here on Trip Advisor about us. Your third visit and stay at Beau Rivage along with this beautiful review underlines the faith you have had in us and I am glad that your experience even during this last stay was up to and beyond your expectations. The team at Beau Rivage with their warmth, passion towards work and the simplicity they exude provide unparelleled service experience anywhere in the world and your feedback reinforces our belief in it. Thank you once again for your kind words and the team and I look forward to welcoming you home again next year;

Warm regards,
Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 19, 2011 via mobile

Beau Rivage (BR)
Stayed during September 2011
This was our second holiday at this hotel, having returned after trying a west coast venue on the island in 2010.
It's the first occasion we have returned to the same resort for a holiday. Having booked in February our location decision was certain but we were unsure if the BR would be as good as our memories of the first visit in 2009.
From the moment we reached the security opening the front gates we knew it would be fine.
Our welcome with a soothing infusion was just what was required to instantly acclimatise. The luggage followed us by buggy to the room and we were all set for our annual relaxing holiday.
If you are looking for a five star experience with very formal but reserved staff then the BR is not for you. However if you do want a five star experience plus a friendly genuine helpful smile then the personnel show you why your selection of the BR was the best you could make. The hotel is not minimalistic or bland it's a rich traditional feel of comfort and relaxation.

Rooms
The suites are standard with ocean views extra. The rooms provide a huge king size bed, lounging area, balcony, separate walk in wardrobes and bathrooms with separate shower cubicles.

Spa
The spa is a 'luxury' experience that caters for all at a reasonable cost! Our massages were as good as any experienced across the world.
Water Sports
If you looking for diving, snorkelling, sailing, wind surfing or even setting up a kite version this location and it's lagoon position is perfect. For us it was the daily water skiing fix. The staff under Gerard's watchful eye provide attention for the first timer to the more experienced mono. Equipment is top notch and Owen the boats driver is superb. Our fix was satisfied to exhaustion!
Beach and pool
The BR benefits from a unique position that compared to it's neighbours provides a wider curved beach that the tides enhance as a platform. It's pool is huge set in a palm tree fringe allows sunbathers to decide on shade or the sunshine with views. Choosing the sand provides a great stroll and the individual thatched parasols a base for the day. The 'beach front' team marshalled by Dharam ensure every day you have a comfortable lounger, cushions and fresh towels. His troop of smartly dressed individuals are always on hand to position your lounger and deliver your choice of freshly made cocktails and juices from Le Mediterranean beach restaurant. Try the Sunday brunch!
Restaurants
The Rive Gauche is the venue for the extensive choice of breakfast refreshment and becomes the evening location for the self service no limits restaurant. Friendly service and choice in the very capable hands of Ravin and team. The Indian theme on Sundays is top notch.
Langostier's emphasis on seafood provides an alternative dining experience and for the half board clientele a great value choice at no extra cost. You can experience waiter service and three courses.
Le Mediterranean open in the evenings and offers a wide choice of menu all cooked to order featuring pasta and pizza dishes together with a relaxed environment on the beach. Vick ensures his restaurant is fun at tentative and one you will want to return to!

The signature and most exclusive IndoChine is worth booking for. Kris and his very experienced staff provide a relaxed laid back atmosphere with 'Michelin Star' food and again not ignoring the half board guest. Service is exceptional with Roopesh outstanding in delivering the highlight dining occasion. Try the Monday evening Asian Tapas at a small extra cost for the twelve unbelievable taste experiences, finishing with their exceptional soufflés.
Evening entertainment and two relaxing bars can round off your day and conclude it would be very enjoyable to do it all again tomorrow.

If you do compare the overall experience and the cost (especially today) when selecting your Mauritian holiday BR will stand out to all island competition so go and experience it soon.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 25, 2011
Greetings from Beau Rivage! Thank you for the wonderful and detailed feedback on Trip Advisor about the resort. The entire team joins me in thanking you for detailing so beautifully all the various features of the resort and highlighting all the little things which make us special. Indeed, we believe Beau Rivage offers all our guests a luxury holiday experience without being pretentious and this very fact coupled with the genuinity and warmth of our team members helps guests relax and rejuvenate through their stay with us. We are glad that Beau Rivage stood up to your expectations the second time around as well and we look forward to welcoming you again at your home here in Mauritius next year!

with warm regards from all of us;

Ashish Modak
Resort Manager
Report response as inappropriate
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Colchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 14, 2011

My new wife and I have just returned from a fantastic honeymoon at this hotel and I cant begin to desribe just how important the customer experience is to these people.
From the very start we were instantly and without even having to ask, upgraded to the very best private villa because they had some work going on nearby the honeymoon suites. Here the private butler service was unvelievable with fantastic communication and really making us feel important. Canapes were brought to the room each day before dinner and our every whim was looked after.
In the rest of the hotel the staff just couldnt do enough for you. They were fantastic. Many of them tried to remember our names (for that personal service) and took time to speak to us about their life and their experiences about the island which I thought was a really nice touch and made the atmosphere really friendly. In the restaurant they wouldnt even let you walk with your plate to the table.....instead taking the plate off you and carrying it for you! Amazingly good service. Another nice touch was the chefs standing out in the restaurant explaining the dishes to the customers.
Another night the Management took the time to hold a drinks evening where you could chat and mix with them which only further enhanced the customer service in our eyes.
The actual villa istelf was something else! AMAZING! Beautiful design with electronic garden privacy blinds and stunning decor and only a few steps from the private beach area! Once on the beach the attendants are there to run for food and drinks for you.... and by the way all this happens and this hotel has a no tipping policy so the staff DO NOT stand around waiting for tips!
My wife and I have stayed at some top hotels and I am happy to say (because this was our honeymoon so it is nice that this is the case) that THIS IS THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. The grounds were kept clean and tidy and the whole ambience was lovely. There was a gym too and no usual 'holiday effort', no this was a nice gym with decent weights and equipment and a trainer there too. Another nice touch was the gift from the Management of 10 complimentary photographs taken by the special photographer around the grounds to commemorate the trip.
I am a very hard person to please and always expect the utmost of effort from those that I have spent a lot of money with and this lot certainly did not disappoint me.
Finally, extra special mention to our butlers, Raul and Praveen, the restaurant staff and specifically Natasha who was lovely and took time to speak to us every day, Ashvin and Dabe. Also the Villa Manager Nagaseen (sorry for wrong spelling) who made efforts to come and find us on the beach to ensure we were happy on more than one occassion and was the ultimate professional throughout our holiday. COME HERE.......you WILL NOT be disappointed. Top marks to this wonderful hotel and thank you for a wonderful honeymoon that we shall never forget. PAUL AND LUCY DeANGELIS

Room Tip: If you can afford the Villa.... get it. You will not be disappointed they are fantastic and so much...
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashish-Modak, Manager at LUX Belle Mare, responded to this review, September 18, 2011
Greetings from Beau Rivage! Thank you for your comments on Trip Advisor. The entire team joins me in thanking you as well for the comment title - "now THIS is the ultimate in customer service!" The team at Beau Rivage really does offer one of the finest service experiences to all its guests and the belief that we are amongst the best gets reinforced with a beautiful comment title like the above. We are glad that you had a wonderful holiday and you enjoyed the resort thoroughly. Like the team members mentioned by you, the whole team really strives hard to ensure a seamless experience for all our guests. We sincerely look forward to welcoming you home once again for a lovely holiday!

Best regards,

Ashish Modak
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about LUX Belle Mare

Address: Coastal Road, Belle Mare, Mauritius
Phone Number:
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Belle Mare
#1 On the Beach Hotel in Belle Mare
#1 Business Hotel in Belle Mare
#1 Family Hotel in Belle Mare
#1 Romantic Hotel in Belle Mare
#1 Top resorts Hotel in Belle Mare
Price Range (Based on Average Rates): $$
Hotel Class:5 star — LUX Belle Mare 5*
Number of rooms: 174
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Also Known As:
Lux Belle Mare Hotel Belle Mare
Beau Rivage Resort
Beau Rivage Mauritius
Beau Rivage Belle Mare
Mauritius Beau Rivage
Beau Rivage Hotel Mauritius
LUX Belle Mare Mauritius

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