Having heard certain reports about the Hotel not being as good as it used to be etc, we were slightly apprehensive. From the moment we arrived to the moment we left, we thoroughly enjoyed it. The staff, the food, the drink, the water sports, the golf, the music and the overall experience was outstanding. I have been lucky enough to stay in some great hotels and this really rates amongst the best in my experience.

Le Saint Geran is the fifth hotel we've visited in Mauritius (having previously stayed at The Residence, Heritage and two now LUX resorts) and until this one we've only ever had exceptional holidays on the island so continue to go back. This hotel cost far more than the others so we expected something even better than what we'd had before but we were sorely disappointed.

The main problems were the food, the prices, often indifferent service, there was nowhere to sit around the pool and overall that these things did not meet our expectations for a well regarded 5 star hotel.

We are experienced travellers both for work and leisure and only really stay in 5 star hotels for our holidays and this hotel had the worst food we've had on any of our trips. At dinner most of it was fine if often unexciting but the breakfasts and lunches were awful. The breakfast items are cooked and left to go soggy and cold and the lunches were very expensive and not up to the quality they should be, eg scraggly bits of chicken served in stir-fries and soggy sandwiches. In contrast we can still remember meals we ate 8 years ago in the Beau Rivage (now LUX) as they were so good!

We're used to high prices but the salmon bagels at lunch (with not good quality salmon) cost £19.50, orange juice was £7 per glass and in the spa area fruit juice cost £11.50 for a small glass which we just thought was extortionate! One day we borrowed the hotel bike and went down the road for lunch at The Longbeach, with its many restaurants to choose from, nice food and lower prices we were disappointed to return to our 1 bad lunch restaurant!

The other thing that really spoiled our holiday was the layout of the pool area which meant there was nowhere to lie by it to sunbathe during the day. We don't particularly like lying on the beach where trawlers can bother you and prefer sitting by the pool off the sand normally but the St Geran pool area was mostly taken up with tables for dinner so there were literally only 7 sun-beds by the pool. By mid afternoon that area was completely shaded over as there were so many palm trees it is a very badly designed set up. We ended up sitting in the spa area which had a small pool and a few beds around but with the prices of drinks, no service there and no atmosphere it wasn't what we were hoping for when we booked it!

In other Mauritian hotels we've had service second to none with your every wish catered for to the extreme but at this one we had to hunt down towels for our beds, waiting staff were often more interested in chatting amongst themselves than serving and people walk past without acknowledging you. Some people were lovely but there was no consistency.

This hotel was a recommendation from someone who had stayed there before many years ago when it was twinned with Le Tousserok so we can only assume it's still trading on its old reputation as there was nothing about it that would make us want to return there based on our stay.

So as not to give a completely negative review, the good things about this hotel were that all the activities were included eg bikes, watersports, table tennis etc which was nice. They also have a great watersports teams who taught me to sail a hobiecat. There is also a lovely pond as you go in with ducks and geese which was lovely to see.

I wouldn't recommend this hotel and would probably give it 3 1/2 - 4 stars based on the food and service which didn't match up with the higher than 5 star prices!

I had honeymoon with mu husband in beginning of November (marriage we had in July but we had to work).
Reservation: very easy fast all you need they will tell you before you will ask for it. 25% deposit.
Pick up: they have their own pick up in the airport very king old men.
Car: BMW 7 new with polite driver
Ch/inn: unbelievable welcomed, friendly! Actually they made check inn in the room with welcome drink we did not need to stay at the reception after long flight, they did everything themselves.
Room: it was some junior suite it is not really big but enough. So many pillows and very comfortable bed. Comfortable on first floor.
Housekeeping:
Older person, very polite helpful, seems they didn't know what means No, at least they never sad it to my husband ( he always need something special)
Restaurant:
We've been it 2 of them (mail and kind of meat restaurant) I have to say to executive that even with buffet it was just perfect. The variety is do big, that even my pregnant taste was absolutely satisfied.
Entertainment:
We had 1 speed boat with snorkeling and waterfall, then only snorkeling and helicopter but the provide much more and some are free of charge.
Well it was all from beginning till the end just perfect, service is just on the top level.
only 1 thing:
when you are on the first floor (it is better), you may hear people on top, specially when they move the wooden door, they are really make a lot of noise.
P.S. appreciation to the Russian Guest Relation Manager.

SPA! - it was the plays where I could stay longer time, the oasis of calm harmony, where you can follow a sleep, no children scream around (they are not allowed after noon) with their own pool. and thank you Mary for your massage.

Heard a great deal about this Hotel and decided to try it out.

First impression is fantastic, awesome welcome with painless check in.

Fantastic swimming beach , no sea shoes required as with other parts of the Island.

Food is good and service is satisfactory and comparable to other 5 star Hotels.

Facilities are excellent and a 24 hour butler service on call is a nice touch.

rooms are comfortable and have great views close to the water

The only real complaint is the Price of extras , I.e Lunches and drinks are a bit of a rip.

A cheap bottle of Chablis will set you back R1200 / Euro 100
A coke/local beer or bottle of water is R50. / euro 4
A caprese salad is R250/ Euro 20
One Pancake at Tea time is R100/ Euro 8

So , if you are prepared for the extras you will enjoy this Hotel




So if you budget for the extras