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“Beautiful pool and resort” 4 of 5 stars
Review of Long Beach Mauritius

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Long Beach Mauritius
Coastal Road, Belle Mare, Mauritius   |  
Hotel amenities
Ranked #6 of 13 hotels in Belle Mare
Marlboro, New Jersey
1 review
1 helpful vote 1 helpful vote
“Beautiful pool and resort”
4 of 5 stars Reviewed February 17, 2013

Pretty much off the beaten path for US visitors. Mostly French at the resort. If you want to sit on a beautiful beach with not many people around, this is the place to go. One of the most restful vacations I ever had in my life! Some issues with service on the beach, but overall a beautiful destination and resort.

Room Tip: All of the rooms at this resort face the ocean so you really can't go wrong!
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident manager at Long Beach Mauritius, responded to this review, February 24, 2013
We are glad to read that you had the most restful vacation and it gives us an immense pleasure to take note that you have found this destination very beautiful and the right place to spend your holidays
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715 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Port Elizabeth
Top Contributor
89 reviews 89 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 16, 2013

Came here for some fun, from the moment we arrived you could see this hotel is totally in a different class. Reception took us for guided tour and show us everything. If I had to return, I will defnitely come back to this hotel for a holiday. The pools, restaurants, beach club, kids club and anything you could thing off, is totally different from what you've had expected!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident manager at Long Beach Mauritius, responded to this review, February 24, 2013
We are pleased to note that the overall aspects of your stay have been to your satisfaction. Your complimentary comments about the hotel in general are indeed very gratifying. It would be a great pleasure to welcome you back to Long Beach in the not-too distant future.
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Isle of Lewis, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

I didn't even wait to get home - writing this review from the comfort of my beach hut in Long Bay Hotel. I have stayed in five star hotels and resorts before, some all inclusive, others on a different tariff; Long Bay is easily the best. It may not be as luxurious as some it what it lacks in city chic it more than makes up for in location, in service (the staff are lovely! Very attentive without being pushy, and always offering a prompt and courteous service), in amenities and in food. I must make more mention of the food... Most 'all inclusive' hotels we have stayed in have offered a fairly basic buffet to encourage diners to choose from dishes not included in the tariff. Not so the Long Beach - every single night the buffet has been magnificent. Food freshly cooked in front of you, a huge variety to suit every taste. The other restaurants are superb. You feel as if you are in a small village rather than a hotel complex with the range of choice available to you. The private beach is lovely, very clean and with a wide range of water sports available free of charge (snorkelling, kayaking, sailing) and more available at a reasonable cost (parasailing, fishing, etc). The rooms are clean, well kept and if ( no...when!) we return we would definitely ask for this particular hut again. Did we have problems? Well there was an electrical problem one evening (after torrential rain). We lifted the phone and within 10 minutes had not one but four maintenance men at our door and the problem very quickly sorted. I've read some other scathing reviews about this hotel but all I can say is what I personally have experienced. A truly 5* experience that has made me determined to come back

Room Tip: Choose a beach hut, you won't regret it.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Mauritius, responded to this review, February 24, 2013
We read your complimentary feedback with pleasure whereby the Management and the Long Beach team wish to thank you sincerely for the wonderful holidays you have spent amongst us. Although having read scathing reviews, we are indeed very happy that you have personally experienced a legendary service at our resort. However, we apologise for the electrical problem you encountered. We will certainly pass on these praises to our team members who have excelled in making your holidays a particular one.

Once again, thank you and we will be delighted to welcoming you back to our shores soon.
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Leeds
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 9, 2013 via mobile

We stayed in the hotel for 7 nights on our honeymoon. I guess we expected a great experience but I've had better. The hotel and rooms are very modern, well kept and always clean. I just feel the experience was very average at times. Some days the staff constantly made a fuss and always were attentive. Other times mainly at breakfast there were many tables which had dirty plates and if you ordered a cup of tea it took ages to come. The staff sometimes insisted on taking your plate to your table. Really nice but what you really need to do is get the basics right.... Clean tables and a drink.I feel that the management are to blame as the staff clearly work long hours and try hard. Each member of staff should be assigned certain tables & take care of those people. At times the place was over staffed some days extremely understaffed. in the evening I would ring customer relations for ages with no answer and when they did answer the restaurant I wanted was booked up very frustrating. sometimes at night we would go to the main bar and wait 30mins before we got a drink. I got really fed up with this hotel at times. It was all inclusive but not everything is included!! No free sports, bikes or rackets, pool table etc all you have to pay for. There are also some foods/drinks you can't have as its an extra charge.!! An unorganised steady hotel - nothing to shout about a real shame as the potential is there if a manager observed more and asked the clients how they felt

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Mauritius, responded to this review, February 12, 2013
First of all, we would like to thank you for your feedback which we appreciate very much. Before even trying to justify the reasons why the services were not to your expectation, please accept our most sincere apologies for the shortcomings you were subjected to during your stay. We took note of all your concerns which we will definitely look into with remedial actions in order to avoid such recurrence.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stone, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 8, 2013

Lovely hotel,managed to get a beach room upgrade thank you. When we first arrived the hotel was very busy as the South Africans were still on school holidays so breakfast was a little chaotic. We have stayed at the Awahli Heritage in the south before and that was a lot more intimate and you got to know guest relation staff well, so difficult not to compare. The resort itself was much more spread out so lots of space and a lot quieter during the second week so lots of beds round the pool, no need to put towels down!! We loved the adult only infinity pool. We were all inc which is a must if you like a drink or two as very expensive otherwise but a little limited in food choice on all inc. The restaurants were good but overall we preferred the Awahli for choice and food although the buffet restaurant on Thurs night when it had a sample of all the cuisines was very good. The staff as with all Mauritians were fantastic and special mention goes to Dany in Tides Bar and Pravesh in Shores Bar. Not a lot of Brits seemed to be at this hotel so not a lot of scope to meet new people. Not sure about the glass toilet in bedroom though some things need to be private!! I did lose an expensive and sentimental earring in Shores Bar it dropped through the decking. All in all though another fab time thank you.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Mauritius, responded to this review, February 13, 2013
We wish to thank you for your comments and take note with pleasure that you had a fabulous time at Long Beach although being quite dissatisfied with certain aspects which we sincerely regret. However, your special mention to Dany and Pravesh has been passed on to them. We feel very sorry to read about the loss of your sentimental earring.
Thank you once again and we hope to welcoming you in the near future.
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Colyton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 6, 2013

good hotel, comfortable rooms, nice beach, good sports facilities, excellent food and charming staff .but BEWARE if you don't go all inclusive the prices of wines, drinks and mini bar are astronomical! We spent £60 on a very average bottle of Sancerre and £30 on an ALsace. Can of coke in the mini bar nearly £5. Also although there is a choice of restaurants, Chinese, Japanese, Seafood, Italian and superb buffet, a lot of the dishes had large supplements , even for all inclusive, so it is easy to rack up a big bill
also we went as a couple in January and didnt realise there is a kids club which meant lots of young babies and children at every meal!

Room Tip: the complex is very far out and we had to walk nearly 500 metres each way for breakfast. If you have...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident Manager at Long Beach Mauritius, responded to this review, February 13, 2013
We would like to express our thanks for the overall feedback pertaining to your recent stay at Long Beach. We read your concern about the prices which were not to your expectation and sincerely regret that you have not been able to enjoy certain facilities at the hotel. However, please note that our prices are one of the most competitive in our category of hotels in Mauritius. We can rightly claim this because our prices have been thoroughly benchmarked with the prices of other hotels over the island and they have always been substantially lower. We cannot deny and it’s a fact that we have supplement on certain dishes and seafood dinners.

Thank you once again for having chosen Long Beach for your holidays.
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uk
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 1, 2013

wow what can I say, beautiful food, beautiful service,beautiful place. The staff cant do enough for you. Their manager 'Vedassen' is so on the ball its unreal, the other holiday makers seemed to be enjoying their time too. kids have a great time there. we'll be back very soon xxx
stayed january 2013

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephane J, Resident manager at Long Beach Mauritius, responded to this review, February 4, 2013
Thank you for your positive feedback relative to your recent stay at Long Beach and we are glad to read that you and your family had an enjoyable holidays amongst us. We will definitely relay your compliments to Vedasen. The whole Long Beach team will be delighted to welcoming you back to our shores shortly. See you soon with your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Long Beach Mauritius

Address: Coastal Road, Belle Mare, Mauritius
Location: Mauritius > Flacq District > Belle Mare
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Belle Mare
#5 Spa Hotel in Belle Mare
#5 Romantic Hotel in Belle Mare
#6 On the Beach Hotel in Belle Mare
#7 Family Hotel in Belle Mare
Price Range (Based on Average Rates): $$$
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Also Known As:
Long Beach Mauritius Hotel Belle Mare
Long Beach Mauritius Belle Mare

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