My wife and I have just returned from a week long stay at the Long Beach hotel. Not having been to Mauritius before we read quite a few Trip Advisor reviews prior to going. Sure enough we have to agree with many reviews regarding the cost of things at the hotel. We went on a full board package thinking that we might take an upgrade to All Inclusive when we got to the hotel, knowing that alcohol was expensive. However, all that they could offer was an All Inclusive rate of 75 euros per person per night. So that meant that since we had already paid for all our food, we would be a further 1000 euros for drinks for the week.
Even All Inclusive customers had to pay extra for many of the branded spirits and certain items on the food menus. Examples of prices were, bottled still water, £3 , small bottle local beer, £4 , wine £10 per glass. Only local rum was on A/l with all named brands costing about £8.
The food was very good however. Presentation and flavour was excellent. The buffet restaurant for breakfast and dinner had a wide range of well cooked foods to suit everybody. The Chinese restaurant had a poor atmosphere and the Japanese restaurant was an additional charge.
The pool restaurant and Italian restaurants had very good food but he menus were unchanged all week so thought that was poor for a 5 star hotel.
The staff tried most of the time to be helpful and they were all very pleasant, even carrying your plate to your table from the buffet.
The room was kept very clean and was of modern design with open toilet /bedroom design which was not ideal. Tea and coffee in the room was an addition charge unless you were A/l.
The beach and pool areas were kept clean with ample sun beds.

Overall, the hotel was in my opinion a 4 star and let down with additional charges for many items over and above the All Inclusive package.

Spent whole 8 days in the paradise of fifty shades of modern colours in Mauritius...simply astonishing and beautiful destination, resort, perfect climate, very well organised xmas nights and new years!!! we all enjoyed the whole 8 days of our vacations , kids loved the modern big kids club and me the hiteck 2 floor gym!!! really fantastic place & destination to celebrate the xmas and new year with or without kids!!! you could see the smile on all peoples faces , how they enjoyed their holidays, in this beautiful long beach paradise... each night had the options of 5 restaurants, including chinese, japanese, thai & french! cant go wrong with any of the 5 really! excellent service in all, beautiful ambiance , the thai situated on the sand of the beach, having a wonderful armosphere with candles around listening to the waves of the ocean.... the spa so beautifully orientated , with water surrounding the corridors, astonishing relaxing area , outdoors and indoors, as well as the modern saloon for hair and pedicure/ manicure treatments. we thank so much the perfect staff in all the resort for offering us an endlessly unforgetable xmas holidays in mauritius..... we are so in love with this resort , all of us so we reccomend it to our friends and relatives and we ll return for sure again.... the paradisious beach front villas are so fresh in our minds after almost a month that we want to jump in these modern style villas and enjoy the white sand beach in front of us...... Mauritius & Long beach bella mare we ll see you again!!!!

I went there with my wife. Simply the resort should be classified as four not five star. Everything was four star, staff were trying but not so succeeding in offering good service. It is not their fault, the management has to be blamed. Bad value for money. Nothing more to say. I agree with Angie S.

Our family stayed at the hotel for 15 days in December 2011. The hotel has been opened that year. The rooms were good equipped, very clean. Our butler was one of the nicest persons I have met in my life. The restaurants served food in good quality and we have tried all of the restaurants during our stay. Unfortunately the main restaurant could try a little bit harder with the variety of the meals. In the second week, we had the feeling, we are eating the same food all over again. The staff overall was very friendly. As mentioned above, we stayed as a family and in that time we used a children pram. Unfortunately you have to carry the pram to get to your appartment, but this could be fixed very quick by adding some wood rails for the pram. Also the elevator at the reception was broken very often, which meant you had to carry the pram down to the plaza. But the staff helped, when it was around. The only bad experience was during the checkout, when there were a lot of items added to our bill, which we did not order and the guy at the reception was a little bit stressed and rude. Overall I would still say this is a very nice hotel for a stay in Mauritius.