We stayed at Long Beach for two weeks in September 2012. Having never been to Mauritius, we booked this resort based on travel agent recommendation, internet research and web reviews, After a tough year, we were looking for our own piece of paradise, and The Long Beach website appeared to offer everything that we were looking for.... We were attracted by the modern style, the relaxed informality, the variety of catering options and the perceived value of the all inclusive. Without any exaggeration, our expectation was met and then absolutely surpassed and blown away!! Literally from the moment we arrived at reception, the tone and style of the service was made blatantly clear as being relaxing, welcoming and fundamentally a "nothing is too much trouble" culture. I know that Long Beach are in the business of hospitality, but it is easy to take these things for granted, especially when you are surrounded by beautiful weather, warm sea and white sand. Clearly the team here have a fabulous approach to service delivery, and this was replicated across each department and area that we experienced throughout the two weeks. The quality of the accommodation is excellent, Modern, stylish, well designed space. We had chosen a beach front room, and it was literally that, waking up to views of the ocean (We stayed in room 127). The food quality and variety was excellent, and the options available on the inclusive were really quite surprising, in comparison to another experience in the Caribbean. We tried every restaurant, and it is really difficult to choose a favourite, as they offer a different style and atmosphere each time. We even stayed in our room one evening and the room service team recreated the restaurant on our veranda, it was stunning attention to detail! We used the gym every day and the team there were friendly and enthusiastic, in particular Nathan and Vikram, who took us on bike rides and running along the beach. I was very keen for my wife to try Scuba and without doubt the only reason for her overcoming her anxieties was the calm, reassurance from Joel, which enabled her to dive in the lagoon for the first time in her life. We also spent a lot of time on the beach, despite the persistent winds that the island was experiencing at the time, and the attentive service that we received on a daily basis from Kashees and Dharm, was tremendous; a pleasure to chat to, with a pre-emptive approach to service. We saw the same service culture from Marjorie,and Dario in Tides and Mahody, who serviced our room to immaculate standards every day. We could go on, but as you can see, our experience was fantastic, and without doubt we hope to return to Long Beach again in the very near future. Congratulations to you all for creating paradise!!
Opt for a beach front room away from the main piazza if possible, you will not be disappointed.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.