We have just returned from a brilliant holiday at Long Beach, and having read mixed reviews prior to staying there, i thought i’d write about our experience and give a balanced view point. We stayed for 10 nights on an all inclusive basis. It is worth noting at this point that i have done numerous all inclusive holidays (4* & 5*) in many different countries.
Long Beach is a fresh and contemporary beach resort hotel, ideal for couples looking for a romantic get away or for families seeking a child friendly resort with plenty of activities.
Pools & Beach: My girlfriend and I aren’t ‘Pool’ type people, but i have to say the pool facilities are fantastic! As are the beach and the swimming areas - lots of sun beds with fixed parasols giving shade on the beach, together with beautiful clear waters providing excellent snorkeling. There are also some great rocky areas which when the tide goes out leaves amazing rock pools humming with sea life to explore.
Room: We had a Beach Front room (No. 519) which was nicely decorated, clean and well appointed. It had a private terrace that overlooked a small bay providing a great outlook to watch the sun rise whilst having a morning coffee. (The room was 4/5 star standard)
Food & Drink: There was an exceptional variety, with 5 different restaurants and 2 bars. The drinks menus were quite extensive offering beers, cider, spirits, mixers, wines including sparkling and a good range of cocktails. The food was of an excellent standard and as there are 5 restaurants, it gives a nice variety of not only cuisine but dining in different locations. Afternoon tea is a lovely touch! (Food and Drink are definitely 5* standard)
Service: With the odd exception, the staff are extremely polite, well mannered and can’t do enough for you, however they aren’t very well trained and are a little unorganised. The service was really the only frustration that we had. (Service levels were 3/4 star standard)
Activities / Facilities: There is so much to do at this resort - the boat house provides kayaking, windsurfing, snorkeling etc. The Sports centre, set at the rear of the resort is phenomenal - gym, tennis courts, pool tables, table football, boules, swimming pool, volley ball, badminton, football, mountain bikes, archery, even a pitch & putt course!! (Definitely 5 star!)
Another nice touch is the Golf partnership they have with Le Touessrok, which is an superb Golf Course situated on its own private island and designed by Bernhard Langer. As a resident of Long Beach you can play this course without paying a green fee - Amazing!!
In summary, Long Beach is an amazing resort with amazing potential, but being hyper critical, the service levels need rapidly improving. That said i wouldn’t hesitate to return to Long Beach, or recommend it to people.
If you are after a good value for money 5 star hotel, Long Beach is the place. If however you want butler service 5 star then Long Beach is not the place. But the standard is quite obviously related in the price.
Enjoy your stay!