Awesome resort, delicious food, lovely beaches and, above all, stunning people. The latter give the place even more value.
Thanks to the kind staff of Long Beach resort, our stay was the most relaxing time of this whole year.

A perfect destination for honeymooners and those in search of relaxation and stress relief of all kinds.

Stayed here for 8 nights with my wife as part of our 3 week honeymoon. Overall we had a great time and the hotel was good, however there are quite a few things that dont really function/make it the true 5 star it is advertised as.
Having read alot of the reviews on here and the responses from the management team, it seems our views are pretty much shared by a few people who have stayed here. So here we go:
- Rooms: We had an upgrade to an ocean front villa (from our holiday company not the hotel). Room was spacious, very clean, full of mod cons (TV, coffee machine, ipod deck, loads of storage), so tick for 5 star standard. However, the toilet is contained in a glass cubicle that can be seen into it! The bathroom is not separated off by a door and one can be seen doing what they do in the toilet! this we found very weird. we are a young couple and open minded but this was odd. Surely this must have been considered when designing it?! Overall we slept well, but the shutters onto the windows to the main path didn't block the light out, given that there was a light outside the window this wasnt helpful to a good nights sleep. I raised this to see if it could be turned off (remove the bulb - simple), but just got a blank look! we ended up draping a blanket over the shutters. Also our door to the fridge was broken, raised on first day and wasnt fixed till day before we left
Facilities - Couldn't be faulted across the hotel. Spacious, lots to do, pools are nice/big, beach huge and always able to sit somewhere without being hassled by other guests.
Spa - Both had treatments and couldn't be faulted, 5 star!
Restaurants/food - Hmmm, very average! we stayed in some decent hotels across the world with a similar operation and this was below the standard. The Italian is literally pizza/pasta, Japanese was ok with average sushi and expected dishes. Chinese was simply rice/noodles and main dishes, nothing special. Buffet was fine, good mix of food, a little over cooked/dry as it is left out. By far the best restaurant was tides, good mix of dishes and best location on the beach.
Cost/value - We where on a fully inclusive package, which in my experience should mean fully inclusive, NOT as it was a small selection of the foods/drinks on the menu that we iuld have without extra cost! The wine we could have was below average, since we have been backed i have checked and you can buy the pearly bay for £5 online. A small selection of spirits and cocktails. Food wise, you could have the main dishes but the better dishes where quoted as with "supplement", this is where it becomes even more confusing. A supplement should be a cost to pay on top, this wasnt the case, the cost was for the whole dish. IE if i am having dinner and want a main that isnt in the package, why do I need to pay £30 not the cost of a main inclusive plus a fee on top? Very strange costing policy. Having seen comments on here, that the management try to explain this, is still isnt good enough. Makes you feel consistently like you are having the "free" stuff and not the top level service. We did pay for alot of extras as we wanted to have the better food, but was very pricey! £40 a head for lobster, £50 a head for the japanese (Not worth it as i say above!)
Service - This is where they fail. 2 of the service team (Dario and Dany), where exceptional. Overall you get a feeling that the staff are only interested in tips. The service is slow, you have to repeat yourself a few times to get orders (Wine and teas/coffees in the am - very tough to get!), on one occasion in the buffet we where completely ignored for 30 mins. I managed to speak to someone else (maybe a manager to ask for a drink) and watched as he went over to give the waiter a rollicking. Dario was a star, from the first day he helped us order some fries at the bar (had been said we couldnt have as it was late past 9?!) and on every occasion we saw him he would take the time to speak & ensure we had what we needed. Dany too, we spent alot of time at Tides bar and enjoyed Dany's top service. The rest of the team should have thorough training, it was noticed when a manager was around (breakfast) it went alot more smoothly. Check out was a bad experience. No one offered to pick our bags ( we called to request), then they wherent picked up! This was check out on 24th Nov, 2 other couples had the same problem. Then the check out bill was wrong. No offer of a drink/take away breakfast etc. very average

on a whole the place has loads of potential. Has a great facility, just needs the operational and overall quality lifted. We are experienced travellers and this is written in comparison with other hotels we have stayed at across the globe.

Stayed here recently with my wife and young baby. Overall we had a lovely time. There are many positives aspects of the hotel, but a few small niggles. With a few small adjustments they could have a truly outstanding offering.
On the positive side, the property is lovely. Very spacious with an un-crowded feel. The rooms are lovely. Very modern, with good space, nice terraces, great showers, a good coffee machine and the most storage space I have ever seen in a hotel room. We booked a sea view / beach front room, which had a lovely view, and which truly was only a few steps from the beach.
It feels a very spacious property. I understand that it was around 85% occupied when we were there but it never felt crowded. On the contrary it always seemed easy to get beds next to the main pool. This pool was huge and ideal for small children. There is also a separate adults only pool, and of course a huge beach, which again never felt crowded.
The piazza around which most of the restaurants are situated is a great idea. It creates a nice atmosphere in the evenings and gives children somewhere to run around and burn off steam whilst parents can still keep an eye on them, and without getting in the way of other diners (there are also plenty of tables in quiet corners of the restaurants if you prefer). There is decent enough entertainment each evening which we thought enhanced the atmosphere. The lay out of the restaurants and bars was also very nice.
There is a great gym, tennis facility, games area and lap pool in a quiet area of the property. The spa was excellent. Also included is free golf (you just have to pay for a buggy) at Le Touessrok, the hotels sister property, about 20 minutes away. This is a fabulous facility and well worth playing if you are a golfer.
On the food front, we had booked the All Inclusive option and found that there was just about enough choice. The food was good without being excellent. There was also more than enough choice drinks wise (a large choice of cocktails and the wine included was perfectly acceptable).
On the downside, as we stayed in the room on a few evenings (because of the baby), and found that the room service menu was limited (surprising given their choice of restaurants). However to their credit, Sapori restaurant allowed us to go in and choose from their menu, and then have the food sent to our room.
Some have mentioned that it is windy, and it can be. However we found this to be a benefit. Firstly it helps keep you cool, but secondly it keeps mosquitos etc at bay (there were one or two on the calmer evenings)
The only other downside, was the slightly patchy nature of the service. There were pockets of excellent service, where they really surpassed expectations, and in general it was decent, but on several occasions was not anywhere near 5 star standard. Check in seemed a little disorganised, once we received our welcome drink, and it took a while to get the baby cot in the room, despite having requested this ahead of time. This was a little frustrating given that we arrived at his bedtime, after a long day of travelling. The service at Shores bar was especially poor, and we repeatedly had to re-order / chase drinks up. It was also frustrating in the buffet breakfast that there were staff insistent on carrying your plate back to your table (even if it was only 5 yards away), but it could take 20 minutes to get a coffee. It felt as though many staff were inexperienced and were still learning their trade. If they can just bring a consistently good feel to the service standards, it could be an outstanding resort hotel.
On balance we thought it was excellent value. It is not a Four Seasons in terms of service, but then neither is the price.
Overall we felt it was exceptional value, and ideal for either couples or families.

We are a young couple who were looking for a last minute holiday, we booked long beach and got a decent deal because we went just before the winter season in Mauritius. You risk unpredictable weather this time of year but it was great during our stay. The hotel is on the windy side of the island but I like this, however if you want complete calm stay on the west side of the island!
We've been lucky to stay in a lot of incredible hotels over the years and in my opinion long beach is right up there. It's modern, clean, beautifully designed from the reception to the gym, the staff are fantastic, food varied and delicious, and our room was amazing! We had a beach front deluxe.
I liked so many things about this place it's difficult to list everything but I'll try and include here the main things I look for when scouring the reviews on TA.
-Rooms clean, spacious, and all in separate blocks of four to six rooms so not main hotel block. This minimises the risk of noise from surrounding rooms. Everything you could possibly need in there; hairdryer, bath robe, wifi, even one of those mosquito things you plug in. Although I was annoyed you had to pay for tea and coffee and for the ladies there was no conditioner so bring some with you!
- Food brilliant in all of the restaurants. Our fave was actually just the buffet. And we've eaten a lot of great Japanese in London and actually I wouldn't pay the extra supplement for the Japanese place if I went back. This was our least favourite meal of the trip.
- Facilities were fabulous. We used the spa which was so luxurious and the treatments fantastic. The tennis, gym, steam room, and lap pool were all great. We also did water skiing and the staff were really good fun and helpful who took us to do this. We don't have kids and usually avoid places unless they are adult only but although there were quite a few children in the hotel during our stay there is a kids club and so much to do we genuinely didn't really notice them! Just went a bit later to dinner also and seemed to miss them.

It wasn't full to capacity during our stay so I can't say if this is the case in high season but there were always plenty of sunbeds and staff available to help out. We always booked for dinner (except the buffet) but table availability never seemed to be a problem.

I would highly recommend long beach. We had a brilliant time, would go back, and have told our friends about it.
The only negative for some I think would be the wind.