Just back from a great holiday at Long Beach. My first impression of the hotel when I arrived in daylight was truly disappointing being confronted by a grey modern concrete jungle. As the days moved on I became used to my concrete surroundings and having moved from Sugar Beach the general garden appearance was not to my liking. However it has to be said that the property certainly comes into its own as night falls particularly around the central plaza.
The restaurants were to my liking however my wife being vegetarian struggled with the menus. When all else failed the buffet restaurant came to the rescue. We found the service at the Italian and Chinese restaurants to be indifferent and depended greatly on your waiters, however they were always polite and willing to help.
The rooms were modern and immense, the open plan may not be to everyones liking. We have no complaints and the staff were fantastic.
All Inclusive is a must as the prices are ridiculously expensive, however the all inclusive is a bit restrictive and no allowance is generally available where the more expensive offerings are selected.
Beach is fantastic until you arrive in the water with little scope beyond the waters edge for swimming or snorkelling due to the close proximity of dead coral and power boats. Pool areas are superb as are the sun loungers.
Finally the staff are extremely helpful and friendly, however the level of service can be indifferent at times.
Did we enjoy ourselves - off course we did and we will certainly return, but we will be better prepared second time around.