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“Value for money, central location” 4 of 5 stars
Review of DJ Citi Point Hotel

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DJ Citi Point Hotel
2.0 of 5 Small Hotel   |   No.16, Pusat Niaga Paya Keladi | Jalan Kampung Daik, Kuala Terengganu 20000, Malaysia   |  
Hotel amenities
Kuala Lumpur, Malaysia
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
“Value for money, central location”
4 of 5 stars Reviewed October 27, 2013

Stayed here on 26 October 2013 (just 1 night), to attend a wedding reception in Kuala Terengganu.

GOOD:
+ Central location (5 minutes walk from Pasar Payang, KFC, McDonald's, Bus Station, 7-11)
+ Clean rooms
+ Good room prices.
+ FIxtures and fittings worked well.
+ Free in-room WIFI

CRITIC:
+ Should seriously consider building a lift, instead of hotel guests having to walk up to the rooms, and also to facilitate baggage movement.

Will not hesitate to come here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCitiPoint, Guest Relations Manager at DJ Citi Point Hotel, responded to this review, November 3, 2013
Greetings from DJ Citi Point Hotel,

Dear Valued Guest,

Thank you for taking time out for the feedback. I have forwarded your suggestions to the respective department.

We look forward to welcoming you again in the near future.

Jaanvi C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
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    39
    32
    6
    9
See reviews for
25
32
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Swedish first
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English first
Peebles, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is a good, clean, central hotel. Convenient for the bus station and the ferry to Redang. The staff are super helpful in sorting out taxis etc which was great for us when we really needed a taxi and just couldn't find one.

Room Tip: Ask for a room over the street - they have windows which not all rooms do.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 18, 2013

Though the room was quite small but its really worth every single money you spent here.
The bathroom and room also very clean.

The iron and water cooler outside of the room.
There is no elevator, you need to take stairs and it was quite steep.

Location wise, very near to city centre, bus station, KFC, MC'D, Pasar Payang, Jetty to Redang Island and also food stalls.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kl
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 14, 2013

I went for business trip for 3 days at Kuala Terengganu this October.
1) Staffs are helpful. They answers my requests and questions without poor attitude. Range of price is friendly, is within budget.

2) Hotel is located at the heart of city. You can easily access to bus terminal, place of eateries such as fast food, local delicacies, China Town, tourism hot spots such as Pasar Payang, Maziah Palace which are within 5 minutes walking distance. Since the hotel I stayed is away from its main hotel, access card is needed to access hotel (not room).

3) Room is small, but clean. As usual, the room is equipped with individual air-conditioner, TV, working desk, and personal bath room. Hot water is available in bath room. Of course, wireless connection is available with adequate of speed. Whole hotel is equipped with CCTV. They have two hotels which are located nearby each other. Since no more room available at its main hotel, I were being allocated a room which is smaller in size compare to main (according to my colleague), but the location of the branch is just 2 minutes walking distance.

4) You may find yourself drinking water (both hot and cold) in pantry. Iron and iron board are ready to be used. Extra towel, pillows can be obtained from the cabinet in pantry too.

Although it is one night stay, but, what I pay is worth for stay.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puchong, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2013

though it was only for 1 night, it was quite a pleasant stay as the room was clean and everything worked properly. no complains watsoever xcept that the sink in the bathruum is too low n too small..other than that,it's good if you're goin for a short trip and need a place to stay,this would be the ideal place as it is located in the city as well..

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2013

Comfortable, Cozy and rather homely. A hotel who's staff live up to the definition of good customer service. Most importantly clean and neat. Located in a convenient location in Kuala Terengganu, Dj Citi Point Hotel is definitely the place to stay at!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Earth
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 22, 2013

Very friendly and helpfull (we forgot a hat in a cab and they went through calling different cab services to eventually find it back, and with a smile).
Clean and nice equipment, good quality for the price.
Well located, it is the place to stay in kuala terengganu.

Room Tip: Ask for a room with windows...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DJ Citi Point Hotel

Address: No.16, Pusat Niaga Paya Keladi | Jalan Kampung Daik, Kuala Terengganu 20000, Malaysia
Location: Malaysia > Terengganu > Kuala Terengganu
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #4 of 25 B&Bs / Inns in Kuala Terengganu
Price Range (Based on Average Rates): $
Hotel Class:2 star — DJ Citi Point Hotel 2*
Number of rooms: 24
Official Description (provided by the hotel):
Strategically located in the heart of 'Golden Triangle' of Kuala Terengganu, this brand new property keeps you close to all the major attractions and fun the city has to offer. All the fully equipped rooms come with comfortable queen size bed, air conditioning, attached bathroom, free wifi,hot and cold drinking water and satellite television with Astro channels. While staying here, guests are just few steps away from Shahbandar Jetty (Jetty to Pulau Redang), the famous Payang Market,Bazaar Warisan, China Town, Taman Shahbandar and many more. We emphasize on our cleanliness and reasonably priced rooms with excellent customer service suitable for transit,business and leisure. Guests are sure to have a great time at DJ Citi Point Hotel. ... more   less 
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